Vodafone outages and service status in Carterton, England

Problems in the last 24 hours in Carterton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Carterton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Carterton, England

Latest outage, problems and issue reports in Carterton and nearby locations:

• 
  kevin houston (@kevlar_52) reported 4 minutes ago from South Marston, England

  @ATAPPLEUK @VodafoneUK Come too @O2 dude.had no issues or problems since I left Vodafone in March.

• 
  Charlie Harper (@ChuckyH17) reported 15 minutes ago from Carterton, England

  @VodafoneUK really disappointed with the customer service I received when calling about our broadband. The Technical team didn’t know how to resolve the issue, so asked me to send them pictures to an email address but when I tried to send them it says the e-address doesn’t work.

• 
  Jonathan Mercer (@cwpbirder) reported 20 minutes ago from Purton Stoke, England

  @Tae_the_north @colinoutnabout @QuintinLake @townsendoutdoor @TGOMagazine @walkhighlands @CameronMcNeish @LochaberMRT @jroddiephoto @MunroMoonwalker @VodafoneUK Friends on EE had much better signal around W Highlands, than I did on #Vodafone, last month

• 
  Jack (@JackCooper92) reported 24 minutes ago from Aston, England

  Picking up WiFi from next door neighbours and even someone’s printer. Can it connect the WiFi which is in the same house as I’m in though can I @VodafoneUK - I’ve never known a service so appalling.

• 
  G e m (@gem_olive) reported 35 minutes ago from Witney, England

  Disgusted in @VodafoneUK so called customer service yet again !

• 
  Rᴇɢɢɪᴇ (@rejwan_miah) reported 43 minutes ago from Cumnor, England

  Hey @VodafoneUK , my internet is down but all my devices are picking up that wifi is present. Please help!

• 
  MervH (@mervfharris) reported 45 minutes ago from Bampton, England

  @VodafoneUK Completely blown away by the complete incompetence of your customer service team. Perhaps someone could make contact…won’t hold my breath though.

• 
  Andrew Chapman (@AndrewChapman) reported 53 minutes ago from Wantage, England

  Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

• 
  steve squire (@stevesquire1) reported 56 minutes ago from Witney, England

  @VodafoneUK customer service my arse

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Jameson (@AJameson12) reported 7 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡

• 
  Richard Frame (@rafthemaster) reported 8 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 12 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 14 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Nina Moir (@neenooor) reported 20 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  Marko492 (@Marko_492) reported 25 minutes ago

  @VodafoneUK why is your wifi absolutely shocking, want to watch a video too bad your only option is 240p with stuttering. Why the hell am I paying for fibre 900, such a scam

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 25 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  Calum Campbell (@CalumCa70143010) reported 29 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means

• 
  Ceri Allman (@ceriallman3) reported 31 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 31 minutes ago

  Hey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃