Vodafone Outage in Solihull, England

@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

Cannot get my @VodafoneUK home broadband working for love nor money. Help please!

@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

@VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice

Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

@VodafoneUK is there a problem with your broadband service for the selby area. Seemed to go off about half hour ago and wont connect. Thanks

@VodafoneUK Pls tell @VodafoneIN to resolve my complaint.

Even though @VodafoneUK fixed my problem. And It only took 14 days. I still think they are sh1t.

@VodafoneUK I requested a static ip address for my ps4, I have received and email with this and been told it will be working my 11am today, no instructions came with how to apply this, can you help as there is no information on line.

@VodafoneUK hi can you check your service is working for OL14 7EN. I just moved from @giffgaff which worked fine. Need phone for work. No signal for 3 days. Thanks.

@VodafoneIN I need a new SIM for my dongle...pl help. @VodafoneIN @VodafoneUK

@DamianPDavis @VodafoneUK The lockdown has certainly highlighted the need for *real* self-service. It shouldn’t be necessary to speak to someone to get access to the best upgrades.

@JeetendrapalP @VodafoneUK @VodafoneIN You must go for airtel. Much better service from Vodafone. And great customer service

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service @VodafoneUK @VodafoneIN

I have taken the new SIM card for 2yr old number8859222266 on yesterday and they have told me that this sim will activated in two hours. And now they told me to travel 40 km from my area. Pathetic service and now changing my operator soon. Bad service #vodafoneuk #Vodafone