Vodafone Outage in Solihull, England

Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

Welcome to day 7 of “let’s try and connect My @Apple I watch to @VodafoneUK! Several calls to tech support and messages and still no joy!!!

Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

@VodafoneUK 2 days and no Vodafone service at home. Not even 2g. So it looks like I need to change provider. Tried all recommendations but no service. Shame always had 3G

@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

Gutted to get a text yesterday from @VodafoneUK to say my p30pro isn't available in my selected colour just yet. Then get email today saying I'm on a waiting list. 8 years worth of custom just to get patched. Then give away a p30pro in my colour free to a comp winner. Awful

@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

@VodafoneUK really disappointed with your customer service in your Coventry store wanted to upgrade as long standing customer got fobbed off staff clearly not interested time to look for new provider

@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

@VodafoneUK is the WORST network ever I swear

@VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months

@im4evavilla29 @lukenathan88 @VodafoneUK Broadband is like £20 is anyways.. So £30 ain't bad

My call with @VodafoneUK customer service (thread). VF: “If you’d like to discuss the number you are calling on, press 1” [I press 1]. VF: “welcome to Vodafone Corporate. If you’d like to speak to someone press 2” [I press 2]...5 second pause... /1

Staff in the @VodafoneUK shop are really helpful but let down by terrible IT equipment

Trying to upgrade a phone with @VodafoneUK the systems in the shop are so slow. Been her 40 mins and counting and missed an appointment

@haydn91 @VodafoneUK Sorry about the late reply ***, I’ve never got a ******* signal 😡

@VodafoneUK My new years resolution is to get conceive 🍼 and buy first home. I have been trying last year I'm only 25.. 2019 best be my year #VeryMeRewards

@VodafoneUK My new years resolution is to get conceive 🍼 and buy first home. I have been trying last year I'm only 25.. 2019 best be my year

Is anyone on @VodafoneUK mobile having trouble with their internet speeds tha last few days... mine seems really slow.

@VodafoneUK hey, do you know why my data has been really slow last two days havnt been able to even load a simple HTML’s page

Glorious incompetence from @VodafoneUK continues. Don’t buy their Red Entertainment package. Doesn’t work folks. And they won’t fix it.

@VodafoneUK #VeryMeRewards I would love to take my kids on a holiday for a week, especially my son who has had 3 broken legs in 3 years

Just checked @VodafoneUK still acting like total bullies, 4 months, still marking my credit account incorrectly & ruining my credit score & getting away with it, despite not owing a single penny & no support or compensation for their constant bullying. Avoid Vodafone at all costs

Wow @VodafoneUK are really excelling at appalling customer service this #xmas

What’s going on first @O2 goes down now it seems @VodafoneUK site isn’t working trying to sort out a new iPad 😩😩

@PhilTonks2 @VodafoneUK @O2 It's been awful for weeks now. I had the same response as you. I'm currently only getting GSM not even 3G

Currently piggy-backing off a @VodafoneUK work phone until @O2 can sort their signal out. Been awful recently cc @PhilTonks2

@ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

@ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

Been 3 months since I left @VodafoneUK after 9 years, so far @ThreeUK have been been incredible customer service wise compared to Vodafone. Really strongly wouldn’t recommend Vodafone for long term contract.

Wow @VodafoneUK coming up to 24 hours without a reply....... shocking customer service

Must be a 25 min cut off on the chat as my second session has shut. How do I make a formal complaint @VodafoneUK #vodafone #shoddyservice

@VodafoneUK The online form seems to be working again now - looked like it was down for maintenance yesterday. But I now need my account number which I still haven’t received yet! I have texted 97886 but I keep getting a message that says I’ll receive a welcome email but still no sign!

@CPWTweets @VodafoneUK It was the Vodaphone black friday deal on the S9+. We are still in store. Its now been 4 hours. We are so close but now it is saying a ghost transaction so trying to get through to support. The poor guys here should be leaving now but staying to help.

@VodafoneUK - I have been in the Carphone Warehouse for 3 hours trying to get your black friday deal but the systems keep crashing. The guys are fab here ( @CPWTweets Sutton Coldfield - brilliant service) but disappointed that you can't handle the volume.

@VodafoneUK I've sent a DM. Help please.

Don't know what it is, but I can't stand Martin Freeman's [@Marfman] Irritating ads for @VodafoneUK , in same league as @JohnCleese's disasterous @Specsavers crap

@VodafoneUK One staff member on the phone basically just told me that the online chat advisors know nothing and are just “chat advisors” and I have no services until tomorrow , extremely unhelpful and unhappy with the service I’ve just received.

@veryfastreader @VodafoneUK @ThreeUK Yeah, @VodafoneUK should be investigated to be honest, their processes encourage getting into bad debt & they are super unhelpful & pretty rude. So far 3 months with @ThreeUK & they’ve been amazing & £50/ month cheaper & unlimited data.

Just a reminder don’t join @VodafoneUK, their customer service is poor. They are pretty exploitative. Even after being a customer for 9 years, they treated me like rubbish. This happened multiple times over the years, I’ve finally left now. Just don’t do it.

Oh yeah, my daily reminder @VodafoneUK are awful. Don’t join them.

@VodafoneUK help please. Trying to login to my broadband account however it is trying to send a security code to a mobile number that no longer exists.

@LiamPatient @VodafoneUK @EE Please don’t go with Vodafone, so so many bad experiences with them, the initial deal will be good but their customer service is awful, left after 9 years just a couple of months back.

@mrusc2008 @VodafoneUK I’ve just left after 9 years, they are beyond awful.

@VodafoneUK direct debit cancelled, new phone being sent back and complaint being sent to ofcom! Like seriously, how hard is it to work a bill out correctly!

@ThreeUKSupport I see that Three do not support the Apple watch for cellular. That's a shame, because I have been a loyal customer with several contracts for many years. Looks like I'm jumping ship to @EE , @VodafoneUK or @O2

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @narendramodi @PMOIndia @OfficeOfRSP #day88 No resolution yet from poor #vodafonedown @narendramodi @OfficeOfRSP

@VodafoneUK you are the most useless bunch of ********* I have ever had the displeasure of giving money too. Wife is in labour and both of our ******* phones aren't working! Tried support but sjrodbsjfod can't ******* understand English!!!!!!

@VodafoneUK trying to pay over phone but automated system not active: just keeps telling me your customer service hours and to call back. when will the automated system be working again, i don't want to use the app/ website/ direct debit/ payment centre, to pay: my bill. thanks.

Yo @VodafoneUK where is all the signal at, because I have neither signal or data yall

@VodafoneUK why is my Vodafone fibre so shit. Its takes over a minute to load a web page. Ping of over 300 on games on the ps4. My dls 6 meg. Wtf is going on.

@VodafoneUK I’m literally sat next to the WiFi box and the speed is still awful, everything buffers for so long.

@VodafoneUK Unlimited internet would be great if the reception wasn't so shit 👎🏻

@SamReece DO NOT USE @EE my contract is £84 a month terrible deals.. contract is up in afew weeks and I’m going over to @VodafoneUK 🤙