Vodafone Outage Report in West Bromwich, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wednesbury, Lichfield, Oldbury, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wednesbury |
Phone | |
| Lichfield |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Watts
(@beat193) reported
@JuliaHB1 @VodafoneUK You’re lucky ! Took me 10 days to resolve my issue !
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GarfieldTheCat
(@GarfieldTheCa15) reported
@JuliaHB1 @VodafoneUK You're doing well @jlandpcustserv haven't even acknowledged a tweet about poor service nearly 48 hours after it was sent.
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pterodactyl
(@pterodactyl1984) reported
@JuliaHB1 @VodafoneUK GiffGaff are best in my experience, simply because you can cancel any time with 1 month's notice. Just get a £1 sim card from a newsagent & put £10 on it at the same time. Then for £10/mon, UNLIMITED calls & broadband (data limit) with Router. Pay £20/mth for loads of broadband
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Lisa berry
(@Berolblade) reported
@JuliaHB1 @VodafoneUK You think that’s bad.Try sorting something out with talk talk.I was grey by the end and no resolution
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Steve Forman
(@steveforman72) reported
@JuliaHB1 @VodafoneUK I was on live chat from 8am until after midnight yesterday with @BetfairCS that’s gotta be a world record for crap service!!!! Transfer to an agent over 10 times which never worked.
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Colin Keating
(@Turn1t0ff) reported
@JuliaHB1 @VodafoneUK Left them for the same reason. Customer service was horrible. They made leaving so difficult too, felt like an acrimonious divorce. Now with Giff Gaff. Much better.
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KevinTwoddle
(@kevintwoddlexrp) reported
@VodafoneUK @JuliaHB1 I was with Vodafone years ago. I left because their customer service was the worst I had ever experienced. They were bottom of all the industry league tables. Now you couldn’t pay me to be with them! Felt great to be free!
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David Lewis
(@Dailewis) reported
@JuliaHB1 @VodafoneUK Ten years ago I was loudly saying to the vodaphone customer service, 'Service, you call this service', things haven't changed by the sound..
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Leigh
(@Rhonddalad) reported
@Tan_TheMan95 @VodafoneUK I’ve had no service where am since Nov 28th 😭
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
@VodafoneUK You have NOT offered but engaging me in merry go round. Already sent Info requested to Jay. @VodafoneUK just a FRAUDULENT Mobile Network. We should not be here. I did not ask for that Upgrade in the FIRST Place. In the SECOND Place, yourselves agreed ROGUE Contract was CANCELLED©