Vodafone Outage Report in West Bromwich, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Lichfield, Oldbury, Birmingham, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Wilson
(@kellyanwils) reported
@VodafoneUK Zilch! Had to use our day out fund to fix our car 😔
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theoneandonlybuffy💙
(@manousou) reported
@VodafoneUK Pay your tax Vodafone UK and then you can tell us how you’d like to help people!
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Melody Ruiz
(@Mels_Bels) reported
@TfL @VodafoneUK Hi, since I’ve moved to Vodafone I can’t get on the tube wifi. Would either of you be able to help? Thanks.
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Stuart Strachan
(@stuart_strachan) reported
@l_herdman @SkyUK Avoid @VodafoneUK, poor signal and it took several calls and many hours spent on their online chat to fix their previous mistakes and over charging. I was seriously considering billing them for my wasted time.
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK So today at a @VodafoneUK store an employee has told me that they have implemented a new system that has teething problems hence why my primary number has been cut off the last 8 days whilst simply asking why my smart watch couldn’t receive calls. What a joke!!!!!!!!!!!!!!!!!!!!!
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Arthur (Livid) Assendune 🇪🇺💙 #FBPPR #FBPE
(@ArthurAssendune) reported
@VodafoneUK Coverage would be nice. I used to have at least something before you removed Sure signal. No texts now, kinda essential for two factor authentication, LIKE ON YOUR OWN BLOODY WEBSITE!
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Mick Wilson
(@itsmiick) reported
Been waiting 2 days for a email from @VodafoneUK to let me know my upgrade has arrived at the click & collect location, but still nothing,my confirmation email says it will be 1-2 days, and the store shuts at 4 o’clock, tempted to cancel my order
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Aladust
(@dusty067) reported
I am just stunned as to hard it is to be a customer of @VodafoneUK you can't just get an upgrade in a shop. Oh no, you have to phone Vodafone to get a proper quote, but, just to mess you around more, you have to then go online to apply any appropriate discounts. #unwanted#annoyed
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Andy BS4
(@mufan99) reported
@AhmedShelbaya I can only hope that the shockingly bad customer service I have received from @VodafoneUK & @OpenreachHelp have not adversely affected others managing businesses or working from home, even over the holiday weekend. I was a fan of your service, now not so much.
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Nick
(@nick_squad) reported
@VodafoneUK having too make a complaint regarding my upgrade quick enough too take my money tho! #Fumin