Vodafone Outage Report in West Bromwich, Sandwell, England
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E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Lichfield, Oldbury, Birmingham, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Daz Breckell
(@dazbaggie81) reported
from
West Bromwich, England
Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Wanda Von Eschenau
(@LaReblochonne) reported
@VodafoneUK why am I still waiting for my new phone a month later? I was told 1-2 weeks. Can’t get through to customer service on phone or live messenger. This is ridiculous.
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lizm
(@lizannmary) reported
@VodafoneUK How incompetent are you? New customer, 3 days post activation date for broadband, still no router. Call centre cut me off after 45 mins without a solution. Chat bot gave me a fault reference 868423 which your call centre now doesn’t recognise 😡 SHOCKING SERVICE😡
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Tom
(@Tom61679904) reported
@Crooklar @VodafoneUK £25 is worthless if there service is diabolical
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ed francis
(@pompeyhedge) reported
@MotherOfMonst10 @VodafoneUK It's been awful for months, and they deny there's issues.
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Tom
(@Tom61679904) reported
@onjonone @VodafoneUK I'll second that. Shocking service in every way. Spent hours of my own time trying to sort poor connection. Only to be put through to a 'technical' dept who said swit h it off and on again. Then telling me 2 lies was enough to cancel.
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ROGUETROOPER
(@oROGUETROOPERo) reported
@VodafoneUK is the msg service down? As it keeps saying cannot send message? I have unlimited msgs so it's not that
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Almanac💙
(@Almack3000) reported
@VodafoneUK is there anyone answering customer calls tonight?
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Alex Fleming-Brown
(@aflemingbrown) reported
@VodafoneUK @VodafoneGroup Ask me to message you then fail to respond for 5 hours and counting…? Am I getting ghosted by @VodafoneUK
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' DMF🇵🇹
(@DMFv2) reported
@VodafoneUK TWICE I've been queing on your live chat and then been kicked as I reach number one after 30+ minute waits and now the phone line is completely jammed.. what type of service is this?
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SCOTT WAUGH
(@SCOTTNWAUGH) reported
@VodafoneUK - Hi my mum (72) has a broken wrist and her landline is down. she stays over 100 miles away from me and lives alone. She has contacted Vodaphone to get an engineer to come out. She is being asked to do 1st line checks - she is unable to do these. Can you help?