Vodafone Outage Report in West Bromwich, Sandwell, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Brierley Hill, Dudley, Sutton Coldfield, Wolverhampton and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Phone |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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D young
(@Dyoung41290832) reported
@VodafoneUK @anniepoplova I'm with Vodaphone now, and will be leaving. Perhaps suggest to your company directors that a service company needs to prioritise customer service.
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Ken Wildon
(@kenwildon) reported
@GeorgeMonbiot @VodafoneUK Having had a similar problem with a different organisation I lodged a complaint via the Resolver website. You'll be at stage 1 with a route to follow which goes up a level of responsibility with each contact, eventually taking you to the top if necessary. 1/2
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Rhys David's Voice
(@RhysDavidsVoice) reported
@GeorgeMonbiot @VodafoneUK This might not help much but- the moment they refused to deal with someone with power of attorney, THEY were in breach of contract and violated several other laws including GDPR. The breach caused demonstrable distress and each call taker is CRIMINALLY liable. Try report to ICO.
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Bernie Reddington
(@Bernie_Bus) reported
@GeorgeMonbiot @GdVikki @VodafoneUK Can then I get a letter saying I owe them an outstanding amount for the account-in print format when I have been very clear that I need everything sent me an email text form! This time I wrote them a letter of complaint detailing all the hassle I have had over the years!
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Mat Anderson
(@matshaker) reported
from
Oldham, England
@TonzerWee @VodafoneUK I had an issue with them. I was given permission by my mum to speak to them on her behalf. She would have to give her date of birth for this to be able to happen. When my mum had told her the date of her own birth the lady on the phone told my mum her date of birth was wrong 🤔
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Mat Anderson
(@matshaker) reported
from
Oldham, England
@TonzerWee @VodafoneUK I had an issue with them. I was given permission by my mum to speak to them on her behalf. She would have to give her date of birth for this to be able to happen. The lady on the phone told my mum her date was wrong 🤔 Awful company
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Patricia Kelly
(@trishkelly123) reported
@GeorgeMonbiot @VodafoneUK Similar experience from Vodafone with both my daughter and husband absolutely awful customer services.
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Ben Edwards
(@beneddy123) reported
@VodafoneUK The account holder is Tanith @tanithcaitlin - there are whole bunch of notes on her account from multiple chats, which never seemingly get looked at. The account / order keeps getting cancelled due to "technical issues" and she is never informed.
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Dan
(@villanfandan1) reported
@AvfcRick @VodafoneUK I've got my Internet through them. I pray for no problems in the next 2 years.
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Lord Odin of Windsor
(@OdinSkoll) reported
@GeorgeMonbiot @VodafoneUK Horrible company. I cancelled a contract with them and PACed my number to another provider because they just unilaterally removed part of my contract. They kept taking the money and only stopped when I started a country court claim.