Vodafone Outage Report in West Bromwich, Sandwell, England
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Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Lichfield, Oldbury and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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daniel
(@field133) reported
from
Dudley, England
@VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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sonnia wheatley
(@candysonnia) reported
from
Kinvere, England
@VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Watson
(@PaulWat58829516) reported
@VodafoneUK If it is not ready for dispatch, why when I tried to cancel the order was I told I couldn’t because it was ready for dispatch. Think you need to contact the person I spoke to earlier
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stef 🎄❄️
(@stef4nieee) reported
@VodafoneUK hi, I can’t seem to activate my Spotify package, I already have a premium account and was told just to select the Spotify option while on 4G, but it’s saying I have to cancel my existing subscription
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Taz Singh
(@tazsingh86) reported
@VodafoneUK Not sending my phone I ordered 2 weeks ago and no update! Customer service is a shambles and I switched from 02. More fool me. How can I cancel my order @VodafoneUK ? Don't direct me to your useless bot either please. No help. Saw maby others in your eforums witb the same issues!
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Ben Gisborne
(@bgisborne) reported
@VodafoneUK have had nothing but issues since going with broadband from yourselves and no one seems to help. Can I make a complaint or what are my options to cancel?
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Little J
(@Finch_Birdy) reported
@VodafoneUK so after half hour in a queue to report phone as stolen/missing you hang up as I get to the front of the queue!!! Please please please help!! I am losing the will!
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Bec
(@Bec77547203) reported
@K_louloulou @VodafoneUK I'm thinking the same, cant be bothered to chase anymore it's the same rubbish response, warehouse problem and then DPD, it's like they pick a different excuse each call to keep it different ... I'll be expecting a gesture of goodwill too @VodafoneUK
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Sam marshall
(@Sammarshall1791) reported
@VodafoneUK Thanks for your reply. Could you explain why your contracts are over priced for those devices without 5G compatibility? Since you know some phones are not compatible, why price them like that and then expect your customers to pay for a service you know they cannot benefit from?
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eamonn oflaherty
(@eamo976) reported
@VodafoneUK have to have the world's worst customer service
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T
(@T18114787) reported
@VodafoneUK @dannip91 @VodafoneUK this is absolute nonsense! I haven’t had internet now in my area for over 3 hours and when asked to send your postcode your stupid bot doesn’t understand!! Sort it!!!
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mdsimants
(@mdsimants) reported
@VodafoneUK I have a non UK Apple ID. Family account, subscriptions, etc. The issue isn’t on mobile. It’s on the broadband pro and the necessity to use the app for setup/Alexa/etc. It’s sorted now, but frustrating.