Vodafone Outage Report in West Bromwich, Sandwell, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Halesowen, and West Bromwich.

City	Problem Type	Report Time
Birmingham	E-mail	4 hours ago
Birmingham	Phone	18 hours ago
Birmingham	Internet	9 days ago
Birmingham	Phone	10 days ago
Birmingham	Wi-fi	13 days ago
Halesowen	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Phil Dodd (@Phil_dodd) reported 2 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Kerry Weldon (@Fundove) reported 3 minutes ago from Solihull, England

  @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

• 
  Carl Ford 🐝 🏎⚽️🥊 (@TheCarlFord) reported 11 minutes ago from Kinvere, England

  I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

• 
  Rus (@RusSmith0907) reported 15 minutes ago from Dudley, England

  @VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold

• 
  Darren Wilkinson (@W39Darren) reported 15 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  David Ward (@ADaveWard) reported 16 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  steve beard (@steve8454) reported 16 minutes ago from Birmingham, England

  @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

• 
  Shaun Jenks 📸📱 (@Shaunjenks) reported 17 minutes ago from Birmingham, England

  So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

• 
  Andrew Dickinson (@agdickinson) reported 28 minutes ago from Solihull, England

  @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

• 
  Athene Secure (@AtheneSecure) reported 28 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Kerry Mason (@kerry_mason) reported 35 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  Tom Geraghty (@TomG1875) reported 38 minutes ago from Solihull, England

  @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

• 
  Sunny (@kford_red) reported 38 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

• 
  Neil Atkins (@NeilNeilatkins1) reported 40 minutes ago from Halesowen, England

  Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

• 
  daniel (@field133) reported 46 minutes ago from Dudley, England

  @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

• 
  Athene Secure (@AtheneSecure) reported 46 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  Kerry Weldon (@Fundove) reported 48 minutes ago from Solihull, England

  @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

• 
  Doll (@AmyBarnes_xo) reported 49 minutes ago from Birmingham, England

  Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

• 
  thetrees (@thetrees80) reported 56 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  Stuart Cockerill (@licklemouse) reported 58 minutes ago from Solihull, England

  @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marian (@thyroidlady) reported 7 minutes ago

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Customer Service operatives should be properly trained and it reflects badly on O2 when they are not.

• 
  AnthonyJLewis (@AnthonyJLewis) reported 11 minutes ago

  @queenofswords6 @VodafoneUK The same thing happened to a friend of mine a few years ago. His son died of a brain tumour and the phone company kept sending bills and my friends mum rang them and they told her his name would be put on a blacklist for bad credit.

• 
  Gunny (@thatgnat) reported 12 minutes ago

  @GeorgeMonbiot @VodafoneUK Stopped dealing with @VodafoneUK over 20 years ago and would NEVER EVER deal with them again. Thet were bas then and look worse now.

• 
  Adam Crawford (@AdzCrawford2003) reported 16 minutes ago

  @VodafoneUK That doesn’t help customers does it? Only 4G in a few stations on the jubilee line.

• 
  Helen Wickenden 🇺🇦 (@helenwickenden1) reported 17 minutes ago

  @VodafoneUK @GeorgeMonbiot After all of George’s comments @VodafoneUK you clearly still don’t get it. This haughty attitude is a disgrace. I have been with Vodafone for a number of years but will leave if you don’t sort this out and I mean YOU not George or any other customer.

• 
  Pat Brandwood (@PatBrandwood) reported 18 minutes ago from Poole, England

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK Isn't the problem that these companies pay very low wages to staff who know nothing except how to answer a phone, often not in their first language? Try asking a train line call service about a town in England.

• 
  Jay Lam (@JLameer) reported 20 minutes ago

  @GeorgeMonbiot @VodafoneUK Vodafone UK is terrible. They charged me for a new line I never asked for and they never sorted it out properly. Never got all my money back, wouldn’t touch them with a barge pole.

• 
  Sarah-Lou (@babyminkdeville) reported 25 minutes ago

  @maccaspacca1 @GeorgeMonbiot @VodafoneUK I work in a customer facing job over the phone. We get extensive training and audited on how we handle vulnerable customers and delicate situations. The idea of behaving like Voda staff have in this makes me feel sick. It's not the process. Some people are just *** holes.

• 
  Nirmal Singh Benning (@Tezcatlipoca66) reported 25 minutes ago

  @GeorgeMonbiot @VodafoneUK Cancel the direct debit, explaining it to your bank, job done.

• 
  Paul Mayer (@PaulMayerstaken) reported 26 minutes ago

  @GeorgeMonbiot @VodafoneUK I find the biggest problem now is once you finally get to talk to someone about your problem they either don't have the power to resolve the issue or promise they'll sort it and don't. This problem seems to be widespread and growing.