Vodafone outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Phone	2 days ago
Birmingham	Wi-fi	6 days ago
Birmingham	Internet	8 days ago
Birmingham	Internet	16 days ago
Birmingham	Internet	27 days ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Hamesh Patel (@Hamesh_) reported 2 minutes ago from Birmingham, England

  @VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards

• 
  Jase (@Jasonhannon85) reported 7 minutes ago from Birmingham, England

  @VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...

• 
  carl hawkins (@hawk2022) reported 8 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  Ryan Eaton (@ryaneaton93) reported 13 minutes ago from Birmingham, England

  £2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK

• 
  leonwba (@leonwba) reported 14 minutes ago from Seisdon, England

  @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

• 
  Athene Secure (@AtheneSecure) reported 14 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  B' (@s_badruddin) reported 19 minutes ago from Birmingham, England

  Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

• 
  Stephen (@Connaghty) reported 20 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Simon Neale (@nealesj) reported 22 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  Phil Dodd (@Phil_dodd) reported 23 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Jamie F'N Hand (@JamieHand101) reported 24 minutes ago from Birmingham, England

  Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

• 
  David Grainger (@DavidGrainger2) reported 25 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Daz Breckell (@dazbaggie81) reported 27 minutes ago from West Bromwich, England

  Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 31 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Robin Palmer (@robbiederby) reported 31 minutes ago from Birmingham, England

  First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

• 
  Ash❗️ (@Ash_470) reported 33 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Mark powner (@Markpowner2) reported 44 minutes ago from Brewood, England

  @VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over

• 
  Rudi Feix (@Brumdad30) reported 46 minutes ago from Birmingham, England

  @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 49 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Kelbel (@badlydrawnkel) reported 59 minutes ago from Dudley, England

  @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  geoff (@VictorMeldrew17) reported 8 minutes ago

  @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

• 
  Rodney Marlow (@misterex65) reported 9 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  Or Sassur (@Orsassur2) reported 10 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Quentin Stephens (@Quentin_Stephen) reported 10 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 17 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

• 
  mṽsh (@shikariunite) reported 17 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  flatcapblade (@themblades1889) reported 20 minutes ago

  @VodafoneUK what’s point in having a sim with you if all I get is no ******* service

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 21 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  Elizabeth (@Elizabe50513818) reported 23 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Captain Giant (@Captain_P_Giant) reported 24 minutes ago

  Wants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK