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Vodafone

Vodafone Outage Report in West Bromwich, Sandwell, England

Why is my Vodafone service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Halesowen, and West Bromwich.

CityProblem TypeReport Time
Birmingham Internet 8 days ago
Birmingham Phone 9 days ago
Birmingham Wi-fi 12 days ago
Halesowen Internet 13 days ago
Birmingham Internet 14 days ago
Birmingham Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • SindySkpal
    Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

  • dannybwhittle
    Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • BradAllen23
    brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

  • Nadineruwax
    Nadine Ruwa (@Nadineruwax) reported from Birmingham, England

    @VodafoneUK is the WORST network ever I swear

  • nealphoenixfit
    Neal Findlay (@nealphoenixfit) reported from Aldridge, England

    @VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.

  • steve8454
    steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • agdickinson
    Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • RebekahHadleyx
    RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • field133
    daniel (@field133) reported from Dudley, England

    @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

  • Ste_Moseley
    Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • Shaunjenks
    Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • ADaveWard
    David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

  • JGardnaaa
    Gardna (@JGardnaaa) reported from Birmingham, England

    @VodafoneUK I’ve already told people I’m not happy with how much my bill is, but only ever get phone calls about ways to get me to spend more money never deals or savings. guy told me I keep going over my data allowance, and this would be better. I’ve only gone over once in the last 6 months

  • candysonnia
    sonnia wheatley (@candysonnia) reported from Kinvere, England

    @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

  • Fundove
    Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • SindySkpal
    Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • PO2L2
    PO2L (@PO2L2) reported

    @GeorgeMonbiot @VodafoneUK Sadly they are just a bad in Ireland. Very similar story except it was my own phone and I was locked out after password mixup. Six months later and without service a debt collection agency and still no help available. Never again.

  • Jim42409535
    Jim1495 (@Jim42409535) reported

    @GeorgeMonbiot @VodafoneUK If you think vodaphone is bad, try Scottish power.

  • burgesst
    burgesst (@burgesst) reported

    @GeorgeMonbiot @VodafoneUK One of the worst companies I've ever had to deal with, both personally and professionally. Will never ever use them again.

  • jenual67
    Billy,Bertie and Bobby (@jenual67) reported

    @VodafoneUK @GeorgeMonbiot It's as if they want to upset you even more. Spread far and wide and hopefully others will cancel and move to a more understanding service provider. Poor poor show Vodafone 🙈

  • captainboyle
    Bran O'Neill (@captainboyle) reported

    @GeorgeMonbiot @VodafoneUK @vodafone_es duplicated my line, doublecharged me 11mths. So many calls."Need a FAX to cancel duplicate" Where from?"Any Vodafone store". 5 stores refused. 1 finally faxed it,VF lost fax."Send it again".Done,VF then cancelled ORIGINAL line. Wanted fee to reset it up...in 21 DAYS

  • si_fev
    Si Fev (@si_fev) reported

    @VodafoneUK @GeorgeMonbiot Certainly will never chose a vodaphone product after this. Will spread the word to all my family and friends.

  • ralphie1703
    Ralph Lightstone (@ralphie1703) reported

    @RutilusAstrum @GeorgeMonbiot @VodafoneUK I had the same with Tesco mobile when my wife passed away. They wanted to speak to her to confirm she had passed away. I politely suggested this could be a problem, which could easily be solved by my sending them a copy of the death certificate. Luckily they agreed.

  • JkMoysmith
    JK Moysmith (@JkMoysmith) reported

    @GeorgeMonbiot @VodafoneUK Had a similar issue here, mother dementia, was sorted after one call.

  • LloydBrock9
    Brockstar (@LloydBrock9) reported

    @VodafoneUK @GeorgeMonbiot I had a mobile contract with you once. You are by far THE worst company for customer service. You shouldn’t even be in business. I’d recommend any one of your victims switch to @tescomobile like I did. Vodafone, joke of a company.

  • gails_best
    gail smith (@gails_best) reported

    @GeorgeMonbiot @VodafoneUK 2/2 in a not so calm and polite tone and also said this and caused me distress within in 3 days the bill had been quashed and I put a letter of complaint in