Vodafone outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	6 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	16 days ago
Birmingham	Phone	16 days ago
Birmingham	Internet	29 days ago
Birmingham	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported 40 seconds ago from Birmingham, England

  @railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G

• 
  Sam (@sam_holden5) reported 2 minutes ago from Lichfield, England

  @Manny_Official Vodaphone, I was on holiday with my cousins in a place with bad signal. They had EE and didn’t have any bars me and my brother have vodaphone and we had 3 bars with working data @VodafoneUK

• 
  Jade Sharp (@jadesharp1992) reported 17 minutes ago from Birmingham, England

  @Ker_Anderson @VodafoneUK Oops, sorry about that! I got 676 down and 90 up! Very impressed, that was on an iphone 12 pro!

• 
  Mark powner (@Markpowner2) reported 18 minutes ago from Brewood, England

  @VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over

• 
  Doll (@AmyBarnes_xo) reported 19 minutes ago from Birmingham, England

  Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

• 
  Alison Maxam (@AlisonMaxam) reported 23 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  David Grainger (@DavidGrainger2) reported 26 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Jase (@Jasonhannon85) reported 32 minutes ago from Solihull, England

  @VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 33 minutes ago from Birmingham, England

  @danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

• 
  Mark powner (@Markpowner2) reported 39 minutes ago from Brewood, England

  @VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK

• 
  Ryan Eaton (@ryaneaton93) reported 40 minutes ago from Birmingham, England

  £2 a day to use your phone abroad?! ******* is this 2008? @VodafoneUK

• 
  Zak H ✈️ (@ZeeMan95) reported 42 minutes ago from Walsall Wood, England

  @VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.

• 
  Naomi Wellings (@recordernaomi) reported 47 minutes ago from Solihull, England

  @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

• 
  Mikey Goodwin (he/him) (@officialmikeyg1) reported 47 minutes ago from Solihull, England

  Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

• 
  Mark Bradburn (@MarkBradburn3) reported 48 minutes ago from Birmingham, England

  @VodafoneUK shocking, no customer service. Emailed CEO Nick Jeffrey & his CEO team also not helpful. Woeful from the top down, cannot resolve a simple issue.

• 
  Ram 🐏 (@ramRAMir) reported 49 minutes ago from Birmingham, England

  During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

• 
  Kerry Mason (@kerry_mason) reported 51 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  carl hawkins (@hawk2022) reported 54 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  Craig 🌹 (@CraigDHoare) reported 57 minutes ago from Birmingham, England

  @garywilde @VodafoneUK I've just discovered this awful

• 
  Simon Neale (@nealesj) reported 58 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Lawton (@Pontemiller) reported 3 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  Osman (@deniz34j) reported 5 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Or Sassur (@Orsassur2) reported 5 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Tom (@te7419) reported 8 minutes ago

  @VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade

• 
  King Louis XIII (@GoodKingLou) reported 10 minutes ago

  Cancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...

• 
  Or Sassur (@Orsassur2) reported 13 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Steve Davey (@steviejdavey) reported 14 minutes ago

  @AngelUKxx @VodafoneUK Already gave up Vodafone, found out what they were and who they are what they are doing totally and utterly disgusting always being done behind our backs never be told whatever is going on, all I can see in the near future.REVALUATION

• 
  ToonCoin🇬🇧 (@ToonCoyne) reported 17 minutes ago

  @VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told

• 
  Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported 17 minutes ago

  @VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?

• 
  Neil DOWNTON (@Nei70Neil) reported 18 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid