Vodafone Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B70.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Willenhall, Walsall, Burntwood, Bilston and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kawaii Cthulhu
(@KirstyWarner) reported
from
Wilshamstead, England
@VodafoneUK @Suziq644 Still issues and the timer is running what happens if it's not sorted in the hour ?
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Lindsay Winter
(@linwin82) reported
@VodafoneUK 8 weeks my elderly parents still without a landline during a pandemic absolutely disgusting service! How do I make a formal complaint ?
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byron isout
(@glavva) reported
@VodafoneUK Thanks for your help putting my data back on after I cancelled by mistake . Very quick and helpful today .
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Gerard Bogherd
(@GARP1967) reported
@CiCi_Coleman @VodafoneUK Could not agree more, Cici. Had Mobile contract with them. Thought they were overcharging me. Called 20 times & 20X they promised a call back that never happened. I stopped direct debit & they put me into default on credit files. Written complaints unanswered. Corporate bullies
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John Bell
(@Johnbell_Ferret) reported
@VodafoneUK why can I not speak to a customer service representative on the phone? The branches are all closed and I don’t want to talk to Tobi the virtual assistant.
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Amadou Barry
(@AmadouB82309511) reported
@VodafoneUK A shambolic service. I have a vodafone tel contract with Vodafone and on the 19 Dec I decided to take a broadband in addition but your team seem to have been unable to set it up. The latest was just today when this was scheduled between 8am - 1pm. Cancelled again with no nitice
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Heather Middlehurst
(@heeves20) reported
@CiCi_Coleman @VodafoneUK Same problem for me this week - first he told me to enable mobile data so we didn't lose the live chat... well duh! Then he had me take the socket apart at the wall and asked me to change the filter. I had to check I wasn't being punked, but he told me to mind my language -awful!
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Joe Schiavon
(@JoeSchiavon) reported
@VodafoneUK hi guys, after a year of working from home with no issues, almost every call I make now, people are complaining about my signal and it being a bad line. Been 3-4 weeks now. Has anything changed in/near Maidenhead?
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Miss LVH
(@HaigL) reported
Why has @VodafoneUK broadband suddenly become completely dire and incapable of functioning? Had no problems for years and now all of a sudden connection dropping every 15 minutes or so in the evening and every hour or so through the day. So frustrating!
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Stella Jones
(@jonesstel) reported
@VodafoneUK It's taken 2x10 days, numerous hours, over £200 in costs, inc extra data, new phone and sim, to finally be told that. So my phone can't work again for several months till I'm back in the UK? You offer roaming why? which I hardly received and your manager never returned a call!