Vodafone outages and service status in West Bromwich, England
Service-wide status: Vodafone
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
Share of direct reports from this area over the past 30 days.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in West Bromwich, England
Vodafone signals over the past 24 hours, with local activity from West Bromwich, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Vodafone outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Phone | 10 days ago |
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Birmingham
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Wi-fi | 14 days ago |
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Birmingham
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Internet | 16 days ago |
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Birmingham
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Internet | 23 days ago |
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Birmingham
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Internet | 1 month ago |
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Birmingham
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Internet | 1 month ago |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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B' (@s_badruddin) reported from Birmingham, England@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃
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Zak H ✈️ (@ZeeMan95) reported from Walsall Wood, England@VodafoneUK Hello is your mobile data down across the West Midlands? I can’t get online.
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Lee Anthony (@Holland4La) reported from Dudley, England@VodafoneUK That’s a lie! I called up on monday (whilst waiting for my order) as the link i was sent to ‘upgrade now’ let me go all the way through to payment and never once mentioned out of stock or a delay. You may have changed that now but that was always the case!
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Kelly Glenn 🦋 (@Kellyvic3) reported from West Bromwich, England@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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Samantha Butler (@Sammiebutler88) reported from Wednesfield, England@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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AC 🎄 (@castelloa_) reported from Solihull, EnglandUtter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Mark powner (@Markpowner2) reported from Brewood, England@VodafoneUK And you’re cutting off the sure signal in less than 60 days, yet us in rural areas have to rely on these things to get any signal let alone mms messages which won’t even work after ?? @VodafoneUK
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Simon H (@smnhndmch) reported from Solihull, England@VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!
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Ste (he/him) (@Ste_Tonks) reported from Birmingham, England@VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡
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Andrew Smith (@NoEllis82) reported from Birmingham, EnglandAm in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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Michael Pritchard (@blueghostuk) reported from Birmingham, England@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Gorav Bhardwaj (@Goravbhardwaj) reported from Willenhall, EnglandSo frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk
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Naomi Wellings (@recordernaomi) reported from Solihull, England@VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?
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normal chris (@hzlrbbt) reported from Birmingham, Englandtoday marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Charan Aulakh (@Charan_Aulakh) reported from Walsall Wood, England@VodafoneUK H, no mobile internet in Walsall ? I’ve messaged you my details - please let me know fix time.
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Mark Bradburn (@MarkBradburn3) reported from Birmingham, EnglandBecause @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Jamie F'N Hand (@JamieHand101) reported from Birmingham, EnglandJust dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Craig 🌹 (@CraigDHoare) reported from Birmingham, England@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz1313 (@pursseyg) reported@SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.
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Martin 'Dougal' Ogle 🇬🇧 🏴 (@MartinOgle1) reportedVodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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JuffaCake (@Jennife64067073) reported@EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
Recent Vodafone reports in West Bromwich, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Birmingham: Phone
- Birmingham: Wi-fi
- Birmingham: Internet
- Birmingham: Internet
- Birmingham: Internet
- Birmingham: Internet
Vodafone detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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