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Vodafone

Vodafone outages and service status in West Bromwich, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 24, 5:03 PM GMT+1.
  • 86% Internet (86%)
  • 14% Phone (14%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Vodafone

Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Walsall, Birmingham, Oldbury, Halesowen, and Wolverhampton.

CityProblem TypeReport Time
Walsall Internet 3 days ago
Birmingham Internet 4 days ago
Oldbury Internet 15 days ago
Birmingham Internet 16 days ago
Birmingham Phone 28 days ago
Oldbury Internet 29 days ago

Nearby cities with recent reports

Walsall

1 recent signals

3 days ago
Birmingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • leonwba
    leonwba (@leonwba) reported from Seisdon, England

    @VodafoneUK do you have issues at present. I have lost signal on both personal and work phone?

  • BeckyLongArms
    Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England

    @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

  • all_day_
    Mathew (@all_day_) reported from Birmingham, England

    Hey @VodafoneUK any update? Your lack of response doesn’t support the increase tbh! Ignorance isn’t bliss despite what some may say.

  • AmyBarnes_xo
    Doll (@AmyBarnes_xo) reported from Birmingham, England

    Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂

  • badlydrawnkel
    Kelbel (@badlydrawnkel) reported from Dudley, England

    @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

  • Rehune
    Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

  • officialmikeyg1
    Mikey Goodwin (he/him) (@officialmikeyg1) reported from Solihull, England

    Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

  • hawk2022
    carl hawkins (@hawk2022) reported from Wednesfield, England

    @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

  • sporty169
    Louise Haydon (@sporty169) reported from Birmingham, England

    @VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?

  • Markpowner2
    Mark powner (@Markpowner2) reported from Brewood, England

    @VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over

  • shonamate
    Shona Duffus (@shonamate) reported from West Bromwich, England

    @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

  • memoirsoftlp
    Birmingham Emma (@memoirsoftlp) reported from Birmingham, England

    @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

  • licklemouse
    Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable

  • nealesj
    Simon Neale (@nealesj) reported from Birmingham, England

    At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

  • recordernaomi
    Naomi Wellings (@recordernaomi) reported from Solihull, England

    @VodafoneUK I’m trying to add an additional line to my account but your website checkout isn’t working (and hasn’t been for several days). Call centre staff can’t help and just tell me to ‘try tomorrow’. Shall I go elsewhere or can someone sort this?

  • sldf26
    Soph (@sldf26) reported from Birmingham, England

    @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

  • heycitizen
    DEAN WILKES (@heycitizen) reported from Dudley, England

    Live Chat @VodafoneUK Useful service but back and forth comms far too slow.

  • TomG1875
    Tom Geraghty (@TomG1875) reported from Solihull, England

    @VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.

  • Annaba250784
    Anna (@Annaba250784) reported from Birmingham, England

    @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

  • Holland4La
    Lee Anthony (@Holland4La) reported from Dudley, England

    @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jamieguy1975
    Colin Miller (@jamieguy1975) reported

    @VodafoneUK Tried to top up daughters phone as she is out and the website won't let me and so called customer services can't find or are unwilling to help.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    Why is @ThreeUKSupport @VodafoneUK crap in B43 Birmimgham? So slow.

  • MrMBajaj
    Fortune Imports (@MrMBajaj) reported

    @VodafoneUK broadband installation delayed for over 10 weeks because Vodafone and Openreach cannot coordinate properly. Multiple delays, no ownership, no resolution plan, and endless chasing by me. Formal complaint will be raised to Ofcom/CISAS if unresolved urgently.

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • RobinNakamoto
    Robin Nakamoto (@RobinNakamoto) reported

    @VodafoneUK How about you fix your 5G instead?

  • JhonMiro4
    Jhon Miro (@JhonMiro4) reported

    @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

  • TweetsByTamzin
    Tamzin (@TweetsByTamzin) reported

    So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

  • robsmithrugby
    Rob Smith (@robsmithrugby) reported

    What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

  • Cliffyboy13
    Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported

    @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

  • Cliffyboy13
    Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported

    If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.