Vodafone Outage Report in West Bromwich, Sandwell, England
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E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Wolverhampton, Brownhills, Oldbury, Sutton Coldfield, West Bromwich, Willenhall and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi | |
| Brownhills |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Craig Hudson
(@CraigHud220669) reported
from
Solihull, England
@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Cross
(@FionaCrossUK) reported
@VodafoneUK I've been a customer 10+ years, on the same contract since 2018? Does that mean I'm a OK?
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Jackie Pike
(@JackiePike26) reported
@VodafoneUK Are calls on 0330 number included within my inclusive minutes please? Am a pay monthly customer
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Puzz
(@Puzz156) reported
@VodafoneUK I already tried your customer service team. They found no problem with their connection.... But my router died, so what's the logic here?
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ÉamonnÓGallchobhair
(@EamonnOGallchob) reported
@VodafoneUK Was this is ridiculous and totally unacceptable, I am getting automated response which are a waste of time all do is refer me to thar crap number with a pointless robot system that doesn't work.
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Cory Parker
(@BigFudg313) reported
Another day of @VodafoneUK 4g not working properly. Why am I paying for a service that doesn’t work???
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JB Houston
(@J_B_Houston) reported
@virginmedia officially worst complaint handlers ever! 28days to reply & can't get an engineer until Tuesday for outage *their* engineer caused. Direct Debit cancelled & compensation triggered. Raising 2nd complaint this wk. Remember folks, for everything else there's @VodafoneUK
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Dawn
(@dawnywarny) reported
Wow @VodafoneUK are horrendous! I’ve never known anything like it 🤯 staff don’t carry out their jobs properly, they’re rude, call centre so loud you can’t hear the person speak, billing me 6 months after I left & reporting missed payments to cred ref agencies for no reason 🤯
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Adam Simpson
(@addsimpson) reported
@VodafoneUK Your service has come up on a few comparison sites as being available in my area, but when I go to the Vodafone website it says not available? I'm sure you've been able to supply broadband to my address in the past as I was previously considering switching.
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Lydia Hardy
(@lyddiepopshardy) reported
@VodafoneUK can you please provide me with an address that I can send a complaint letter to, for being dissatisfied with customer care(I’m not a customer but the victim of a suspicious bank transaction)
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TheOceanaut
(@TheOceanaut) reported
@VodafoneUK It was to change my contract to another location as I’m moving but now I feel like I want to just cancel it and go with another provider!