Vodafone Outage Report in West Bromwich, Sandwell, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near West Bromwich, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Halesowen, and West Bromwich.

City	Problem Type	Report Time
Birmingham	E-mail	2 days ago
Birmingham	Phone	3 days ago
Birmingham	Internet	11 days ago
Birmingham	Phone	12 days ago
Birmingham	Wi-fi	15 days ago
Halesowen	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

• 
  Shona Duffus (@shonamate) reported 2 minutes ago from West Bromwich, England

  @VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the

• 
  Soph (@sldf26) reported 4 minutes ago from Birmingham, England

  @VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.

• 
  Craig Hudson (@CraigHud220669) reported 5 minutes ago from Solihull, England

  @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

• 
  Michael Pritchard (@blueghostuk) reported 9 minutes ago from Birmingham, England

  @VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end

• 
  Karen Tomalin (@BigBraLady) reported 10 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  Craig 🌹 (@CraigDHoare) reported 14 minutes ago from Birmingham, England

  @Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.

• 
  Rehana Watkinson (@Rehune) reported 16 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Hannah Miller (@millerandmore) reported 17 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 18 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  Soph (@sldf26) reported 24 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  Stephen (@Connaghty) reported 24 minutes ago from Birmingham, England

  @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

• 
  Samantha Butler (@Sammiebutler88) reported 29 minutes ago from Wednesfield, England

  @VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

• 
  Andrew Smith (@NoEllis82) reported 29 minutes ago from Birmingham, England

  Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

• 
  Anna (@Annaba250784) reported 34 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 34 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  B' (@s_badruddin) reported 38 minutes ago from Birmingham, England

  Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

• 
  Ash❗️ (@Ash_470) reported 47 minutes ago from Birmingham, England

  Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴

• 
  Rehana Watkinson (@Rehune) reported 52 minutes ago from Birmingham, England

  @VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 55 minutes ago from Birmingham, England

  @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

• 
  Rudi Feix (@Brumdad30) reported 60 minutes ago from Birmingham, England

  @financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A (@andy____07) reported 3 minutes ago

  @JoGoodwinDance @VodafoneUK I'd not hold your breath. I've waited 12 days for orders I placed. One for a birthday today and still they are waiting collection by dpd. I was told yesterday they hope to have them collected by next Wednesday for them to then be delivered. Shocking service by both companies!

• 
  WWE Supercard Saviour Retired (@Known_As_G) reported 4 minutes ago

  @VodafoneUK fix ya dam app

• 
  Scott Gardner (@ScottGardner18) reported 6 minutes ago

  @VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3

• 
  hinksly💙 (@hinksy70) reported 9 minutes ago

  @VodafoneUK They'll end up with a phone an no signal anyway

• 
  Rob Hattersley (@360_RobH) reported 12 minutes ago

  Can't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?

• 
  🌟 John 🌟 (@johnnytriathlon) reported 16 minutes ago

  @missbecka_ @VodafoneUK Urgh, did they give you the standard line about checking DPD when it ships which does not address your question. On the outside they say they want to help but really they seem clueless.

• 
  Seb (@farquaard1) reported 26 minutes ago

  @VodafoneUK Can you tell me why it is so hard to cancel my broadband contract?

• 
  Howard Keane (@codemonkey3350) reported 27 minutes ago

  My 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense

• 
  Dave Co (@DavSpurs74) reported 27 minutes ago

  @VodafoneUK Hi Lisa Marie I’m trying to cancel one device contract which has come to an end, and open another. To cancel, I have to speak to a rep. Spent so long on hold yesterday and an yet to get through.

• 
  A (@andy____07) reported 28 minutes ago

  @cmiddisd @VodafoneUK Clair I'm waiting 12 days and my orders are waiting in dpd to collect. I've only been told wait for a text from dpd when they are delivering. Problem is dpd are at least 7-10 days behind on there order collection and deliveries. Shocking service.