Vodafone outages and service status in West Bromwich, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around West Bromwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Bromwich, England
The most recent Vodafone outage reports came from the following cities: Oldbury, Birmingham, Halesowen, Wolverhampton, and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Internet | 9 days ago |
|
Birmingham
|
Internet | 10 days ago |
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Birmingham
|
Phone | 22 days ago |
|
Oldbury
|
Internet | 23 days ago |
|
Halesowen
|
Internet | 23 days ago |
|
Wolverhampton
|
Wi-fi | 30 days ago |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Mark Bradburn (@MarkBradburn3) reported from Birmingham, EnglandAnd @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.
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Rebecca Taylor (@BeckyLongArms) reported from Cofton Hackett, England@VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.
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Hazel (Fleur Charms) (@fleur_charms) reported from Willenhall, EnglandAbsolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Rik Freeman Photographer (@rickfr01) reported from Dudley, England@HJMovingFarAway @CostaCoffee @VodafoneUK That's why I went to the shop. Online & also online chat was crap. Told the guy what I wanted, if not I would nip upstairs to EE who could give me just that. No problem in fact I got more than I expected & saved a few quid in the process. I did not expect that. 👍😎
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carl hawkins (@hawk2022) reported from Wednesfield, England@VodafoneUK I would but not good at spelling so need someone to help with a phone call please
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Alison Maxam (@AlisonMaxam) reported from Walsall Wood, England@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
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Demi-leigh Freeman (@MissDFreeman) reported from Dudley, England@HJMovingFarAway @VodafoneUK My dad warned me about Vodafone before. But obviously I saw a deal. He wasn't joking about their customer services. Usually its been okay out of the 2 or 3 precious times I've contacted them. I've never had someone be awkward. She has to be new. Either new or lazy. Either all.
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Phil Dodd (@Phil_dodd) reported from Walsall Wood, EnglandCould everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Karen Tomalin (@BigBraLady) reported from Dudley, EnglandSo Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Mark Bradburn (@MarkBradburn3) reported from Birmingham, EnglandBecause @VodafoneUK I am a customer you will be losing. So can someone with common sense sort this out ASAP
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Dr Jonathan Cox (@DrJonathanCox) reported from Birmingham, EnglandAnybody considering @VodafoneUK as a broadband provider. DON’T!! They are absolute crap. Several phone calls and wasted hours and it still doesn’t work. Total waste of money. @MartinSLewis @BBCBusiness
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Jamie F'N Hand (@JamieHand101) reported from Birmingham, EnglandJust dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻
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Mikel's Architects (@75rodders) reported from Wolverhampton, England@VodafoneUK Always enter never win anything!
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⭐ LFC 19+6⭐ Champ19ns20 (@StevenHirst14) reported from Birmingham, England@PhilBeer83 Frigging nightmare for me. Had to restart the phone 6 times. Another crap service provided by @VodafoneUK
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Eddie Clarke 🐝 (@eddieclarke96) reported from Birmingham, England@VodafoneUK Still down in Birmingham
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Matt Fraser 🏳️🌈 🇬🇧 🏴 (@Matt_Fraser) reported from Wednesfield, England@OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!
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Ram 🐏 (@ramRAMir) reported from Birmingham, EnglandDuring this period of time i can say that the service of @VodafoneUK is very unreliable!!!
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DEAN WILKES (@heycitizen) reported from Dudley, EnglandLive Chat @VodafoneUK Useful service but back and forth comms far too slow.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stevie G (@GTStevie46) reported@VodafoneUK bunch off shithouses u can stick the £57 we’re the sun don’t shine cancel my contract
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
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🇬🇧J🇬🇧 (@_JIMBO55) reportedEveryone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone
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𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported@VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.
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Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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✨Taryn H ✨ (@Taz_Pricey) reportedHey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃
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Mad Dal (@MadDal85) reported@VodafoneUK I do not know what your game is, but my PAYG phone has not been receiving any incoming calls for a little while now. What if someone was trying to get hold of me and it's emergency? Get it sorted please!
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F2K (@Mafri15) reported@VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys
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Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.