Vodafone Outage Report in West Bromwich, Sandwell, England
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The latest reports from users having issues in West Bromwich come from postal codes B70.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in West Bromwich, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Burntwood, Bilston, Solihull, Walsall, Oldbury, Smethwick and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Rus
(@RusSmith0907) reported
from
Dudley, England
@VodafoneUK New broadband router and plan, all plugged in and ready, WiFi says works but doesn’t so technical support needed 1hr 20 now on hold
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Davide Melis
(@Fariska) reported
Bravo @VodafoneUK, your customer retention strategy is great. Instead of matching prices from other competitors you have the guts of having your customer to pay even more if they are looking to upgrade, if their contract is not up. Truly genius!
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James Parkinson
(@jmzparky) reported
@VodafoneUK - Please see attached video explaining the customer service and systems disaster I've experienced so far with you - and I've not even got the router yet! - close to just calling it quits tbh.
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Ripon City of Sanctuary
(@RiponCoS) reported
@VodafoneUK Really want to take this up but fallen at the 1st hurdle! We're a legit group, one of 125 groups in national @CityofSanctuary refugee support network. Many of our groups are not ourselves registered chairities BUT we are doing a lot to support Ukrainians. Can we get SIM cards?
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Barbara Matthews
(@Barbara09278037) reported
@VodafoneUK Hey Vodaphone ive contacted your customer services 4 times now to sort out my landline, can someone who actually knows what they're doing contact me please cause im really losing my patience.
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Happy
(@JMDCOV) reported
@VodafoneUK @VodafoneFdn Free wifi, Hope it works for them! My mobile broadband is a farce, tech support cannot fox and now had no mobile broadband data since March 1st, How I have been treated is awful, 100% has to be referred to @Ofcom
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Munde Madhav
(@MundeMadhav13) reported
@Vodacom111 @VodafoneUK @VodaIdea_NEWS VI's company is a bogus company cheating customers so no one should take VI's SIM card because the company does not take customer complaints
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Stuart Cromie
(@stucromie) reported
@VodafoneUK has the worst customer service I've ever come across. Never known such bad service in trying to cancel a contract. Obstructive behaviour both from the online system and customer service.
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Happy
(@JMDCOV) reported
@VodafoneUK Worst company ever, terrible tech support and now had no mobile broadband data since March 1st, How I have been treated is awful, 100% has to be referred to @Ofcom
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Leelad KRO
(@LeeladKro) reported
Absolute joke as you have disconnected my service 2 days after I upgraded to fibre and nobody seems to know why @VodafoneUK
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Tegan
(@teganprkr19) reported
It’s bad enough @VodafoneUK usually put their prices up by 1.4% every year, but for them to jump to 8.2% this year??? Pure greed. Will be going somewhere else as soon as my contract ends in June.