Vodafone Outage in Tipton, Sandwell, England

@VodafoneUK hey. We are all working from home and we dont have stable connection. We are wasting our money for your poor services 😒

@VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

Just dealt with the worst customer service I have ever have to deal with from @VodafoneUK , spent 5 hours on the phone to be told they have given my contract to the wrong number now their ‘system’ won’t change it back 👌🏻

So frustrated with #vodafoneuk customer services. I called them so many times to sort out my home broadband billing issue but I’m not getting anywhere. Never ever get home broadband with #vodafoneuk

Nice to see that @VodafoneUK have increased the cost of my mobile phone plan when most are bending over backwards to help their customers through these uncertain times .... cheers for that, I’ll remember this when my contracts up in November #timetoswitch

@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap

@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK

@VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting

@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating

@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.

So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

@VodafoneUK One where Vodafone doesn't ignore its disabled customers and actually fixes issues rather than dragging them out for months whilst still charging full whack.

@VodafoneUK @GuardianLabs Don't bother with Vodafone as a supplier though, as a disabled customer this has been a horrible journey. You don't listen or fix any issues yet still charge full price and ignore customers.

@VodafoneUK I can't... your Internet is rubbish and your customer service is even worse, as a disabled customer, your treatment and handling of this has been so far from satisfactory, its stuck in the u-bend. I've already cancelled Direct debit, you can run and jump for termination fees

@VodafoneUK @GuardianLabs Having a WiFi service that actually works and a provider that doesn't ignore the issues. Have cancelled my direct debit. You are not disability friendly and are useless in customer service. Stick to mobile phones, Internet supply is clearly not your forte.

@DavidSowden8 @VodafoneUK To be fair, my S7 & S9 were ok (although there were similar problems on the S7 when I was in Canada a few years ago, so really needed to use Wi-fi calling). It seems to need a phone as well as a network setting to be in sync... one of their team has been messaging suggestions!

@VodafoneUK Wouldn't bother.... Their WiFi is rubbish and if disabled, you've not a chance in hell of getting it fixed.... Not a disability friendly company with rubbish customer service

@VodafoneUK You are supposed to deal in communications tech, not pets... Quit messing about and actually respond when you are not providing service promised to a disabled customer who has tried multiple times in the last 5 months to get WiFi fixed. Non responsive to DMs as well...Disgusting

@VodafoneUK worst customer service I’ve ever received, was told I went over by 200MB, charged for 3GB. Mistake on your behalf but ‘the fee charged is still valid’.

@MickMurrin74 @VodafoneUK With Vodafone there will be virtue signal problems guaranteed. And at least £30 a month.

I think @EE, @VodafoneUK, @O2 and all the other mobile service providers have done really well from the #lockdown. The data we pay for, we never used it because we used our wifi, yet there was no discount on monthly payments.