Vodafone outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Vodafone outage reports came from the following cities: Walsall, Birmingham, Oldbury, Halesowen, and Wolverhampton.

City	Problem Type	Report Time
Walsall	Internet	1 day ago
Birmingham	Internet	2 days ago
Oldbury	Internet	13 days ago
Birmingham	Internet	15 days ago
Birmingham	Phone	26 days ago
Oldbury	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  Sindy (@SindySkpal) reported 55 seconds ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  carl hawkins (@hawk2022) reported 2 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  Kerry Mason (@kerry_mason) reported 5 minutes ago from Birmingham, England

  @VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢

• 
  Andrew Smith (@NoEllis82) reported 8 minutes ago from Birmingham, England

  Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

• 
  Phil Dodd (@Phil_dodd) reported 10 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  o wheeler o (@wheeler_DAG) reported 14 minutes ago from Walsall Wood, England

  @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

• 
  Athene Secure (@AtheneSecure) reported 18 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Lee Anthony (@Holland4La) reported 20 minutes ago from Dudley, England

  Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

• 
  Sindy (@SindySkpal) reported 20 minutes ago from Walsall Wood, England

  @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

• 
  Soph (@sldf26) reported 21 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  Hannah Miller (@millerandmore) reported 22 minutes ago from Birmingham, England

  Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!

• 
  Alison Maxam (@AlisonMaxam) reported 33 minutes ago from Walsall Wood, England

  @VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.

• 
  Darren Wilkinson (@W39Darren) reported 40 minutes ago from Walsall Wood, England

  @VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them

• 
  Andrew Markou (@Andyfoodie) reported 44 minutes ago from Birmingham, England

  Hi there @BarclaysUKHelp good afternoon. According to @VodafoneUK my airtime bill has been successfully paid. I can't see it as cleared on my app From what I've been reading you guys seem to be having technical issues is this correct and when will everything go back to normal?

• 
  Robin Palmer (@robbiederby) reported 47 minutes ago from Birmingham, England

  First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.

• 
  Eddie Clarke 🐝 (@eddieclarke96) reported 47 minutes ago from Birmingham, England

  @VodafoneUK Still down in Birmingham

• 
  David Hamilton (@hamilton_david) reported 49 minutes ago from Beoley, England

  Had no service now for 24hrs + and @VodafoneUK couldn’t care less.

• 
  Ronan Barton (@Ronan_Barton) reported 51 minutes ago from Birmingham, England

  @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

• 
  thetrees (@thetrees80) reported 55 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  Sunny (@kford_red) reported 56 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaun (@1971wilko) reported 5 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  Chris Barnsey (@BarnseyChr77489) reported 6 minutes ago

  @VodafoneUK I was under advice from a Vodafone team Mate, they would not arrive for six months. can you take this and shrink it down as as much as as possible while keeping all of my key points intact?

• 
  Harvey (@danharvs) reported 7 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Anna Maslowicz (@annamazz) reported 7 minutes ago

  @VodafoneUK are you having issues with your website and app today? Unable to log on and have an issue with my account

• 
  Barrie Stimpson (@stimmo64) reported 10 minutes ago

  Hi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.

• 
  Jhon Miro (@JhonMiro4) reported 12 minutes ago

  @VodafoneUK The service provided by Vodafone since February has been fundamentally flawed. I have to change to other services .

• 
  Hello Purgatory (@HelloPurgatory) reported 16 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Chelle (@thechellestar) reported 18 minutes ago

  @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?

• 
  James R (@Jamesreaney92) reported 19 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  THOMAS COULTER (@tcoulter7c) reported 19 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous