Vodafone Outage Report in Dudley, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Willenhall, Bromsgrove, Walsall, Oldbury, Bilston and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Martin Gore
(@fredmeisterPNE) reported
from
Albrighton, England
@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@ems_charlottex @VodafoneUK @ThreeUK It’s been a couple months now. I was with them years ago and signal was so so. Went to Vodafone after big they were expensive so back to 3 and they are cheaper but poop signal lol
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Jane 🍂🍁🎃
(@jane_ellery_) reported
from
Redditch, England
@VodafoneUK Thanks but I left your service as it was too expensive and signal not great either.
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DEAN WILKES
(@heycitizen) reported
from
Dudley, England
Live Chat @VodafoneUK Useful service but back and forth comms far too slow.
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@Pete46333476) reported
@VodafoneUK is it possible to cancel an order for a pay as you go phone I ordered instore? Phone is on back back order for over 4 weeks so I would like to cancel, but instore are saying customer service needs to do it, and customer service are saying the store needs to do it?
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a r t e c c o ✨
(@arteccosays) reported
@VodafoneUK My pixel 6 stopped working yesterday after a month I took to the store I got it today & only was offered to get it repair up to 10 working days? No replacement,no compensation,no new phone (because u can promise this issue won’t happen again) appalling!
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Michael «*»
(@sparkslabs_com) reported
@PriscillaMay @VodafoneUK I'm trying to get through to cancel my order, and I thought they were incompetent at 7 days. Sympathy.
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SF
(@guileless_1) reported
@VodafoneUK @WinterWonderLDN Now I am on phone to Vodafone for help holding for past one hour and non of your staff has clue what is going on . They keep transferring from one agent to another, repeatedly putting me on hold, then saying system is refreshing. I begging them that let me pay as I have racked
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Davvyko
(@davvyko) reported
@emmeko81 @VodafoneUK Told you to come back to @VodafoneUK, for network & customer service they are miles better than the rest, easily the best going 🙌🏻👌🏻👍🏻
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Danny lund
(@dannylund889011) reported
@ody_85 @VodafoneUK Worst company ever mate. Customer service is horrendous
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N4HM3D
(@N4HM3D) reported
Told @Plusnet Broadband that I'm leaving them for @VodafoneUK last week. Please tell me why I've suddenly got connection issues that are now unbearable today. Can't even stay connected for longer than 20mins at a time.
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CVNO
(@ManLikeEsteban) reported
@VodafoneUK absolute shambles 3days so far I’ve been trying to deal with your incompetence via an issue on an account, your telephone queue is atrocious and when asked to be put in callback queue, I never receive, social media reply’s slow and webchat no unavailable agents
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Michael «*»
(@sparkslabs_com) reported
. @VodafoneUK Do I have to do a chargeback on my debit card to cancel an order - given you don't actually respond to phone calls, twitter messages, or any other communication mechanism - and don't deliver orders? (ie operate just like the worst scammers in the world?)
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Neil Reeve
(@reeve_neil) reported
Just a day before I switch over to you @VodafoneUK , but still no router and no dispatch notice. Two of your customer care team say they will "take ownership" of my problem - but I'm having my doubts... Really hope you're not going to leave me with no broadband this weekend.