Vodafone Outage Report in Dudley, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Oldbury, Smethwick, West Bromwich and Wolverhampton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Walsall |
Internet | |
| Oldbury |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK At least @O2 only fob me off once every two weeks 🤪 And they don’t even give a reason, just knock the date back every time 🤣 As long as I have signal in time so I can send my Xmas texts I’ll be a happy chap
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Rudi Feix
(@Brumdad30) reported
from
Birmingham, England
@financialombuds @VodafoneUK dear financial ombudsman I have a major complaint regarding Vodafone! I am at loggerheads with their poor service in providing their loyal customers with poor acceptable service to which their customer is wanting
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK broadband is shocking!! My TV is next to the broadband box and it still shows poor signal. I'm better off using 4g than broadband when at home. So infuriating
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Stephen
(@Connaghty) reported
from
Birmingham, England
@VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Andrew Smith
(@NoEllis82) reported
from
Birmingham, England
Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.
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AForknall
(@aforknall) reported
from
Birmingham, England
@danboq @VodafoneUK I must admit I can’t moan about the phone signal, I tend to get full bars. But I’ve never once had 5G, I’m starting to think it that it doesn’t actually exist...
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now
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Karen Tomalin
(@BigBraLady) reported
from
Dudley, England
So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK sold me faulty broadband,charged me 100 of £ for data, after months of dispute agrd to cancel charges but ‘forgot’ i had to request a recording of call - took 30 days. It’s 53 mins long,clear except for the 8 mins where they said they would cancel which is distorted.
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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B'
(@s_badruddin) reported
from
Birmingham, England
Even vodaphone customer service is shite! ‘Look into right away’ ermm I’ve been waiting almost a full day for your response! @VodafoneUK
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Chris Sammons #StayHomeSaveLives
(@ChrisSammons_) reported
from
Birmingham, England
@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Ali Matchett of Sealand 🏴🇷🇺
(@plasticstoat) reported
@VodafoneUK I've been on your webchat many times and been transferred 3-4 times each time as no one wants to help! Can I return the phone to my local Vodafone store and get a refund processed there?
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SCOTT D 😎
(@scottdrew90) reported
@VodafoneUK totally useless service! No service, still paying for something I cannot use and no sign of new SIM card as you messed up my address! To one I haven’t told you about! Totally disgraceful. And your agents clearly don’t know what a complaint is! 😡 awful company !!!!!
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(((Dr Lilly Evans))) If not now, when
(@Alheri) reported
@VodafoneUK My request is very simple. Please honour your timing given when I made order. You chose to activate new contract before my new phone was connected to network via e-sim. My previous contract was still running. I have a busy life and plan accordingly. Please send the pack.
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(((Dr Lilly Evans))) If not now, when
(@Alheri) reported
@VodafoneUK I will expect your team to call me after all this effort on my part. It should take no more than 3’ to sort out. Can you please V pass this request. Their text can be read as quite threatening and was unexpected. To be then uncontactable is bad service
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NathanClark
(@heynathanclark) reported
not really sure i’m on board with this new function of my hideously expensive upgrade. total cut off of phone and internet for 30mins after being on a train. 3 tines today at crucial junctures @VodafoneUK very, very poor.
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Tom Guy
(@IamTomGuy) reported
Hi @VodafoneUK Can you tell me why it has taken over a week (and counting) to get a serious issue resolved please? I’ve been chasing you over and over but you’re not addressing the issue. This is really poor. @Ofcom
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Niamh
(@niamhdeboraho) reported
@VodafoneUK Hi Lisamarie, I never got to speak to a team member as I was on hold for 3 hours. The live support team told me I needed to call to cancel my package and get a refund and I never got through to anyone, the automated response cut me off after 3 hours and 18 minutes of waiting
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Niamh
(@niamhdeboraho) reported
Almost 3 and a half hours on hold to @VodafoneUK tonight before the automated response told me the team is not available to process my refund. Disgusting customer service.
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Wish @ BoXa.net
(@BoXa_net) reported
@VodafoneUK 1hr 27min on a call to your company for the 3rd time Trying to sort out a complaint. 25+ years I’ve been with you sort the complaint or let me go to the ombudsman man and another phone company
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__________
(@__Con_) reported
I’ve don’t the math, I get a refund later in the week, Vodafone top up services is par bad words it doesn’t work but takes money and refunds a week later, I have to lift and get a voucher but that is defeating the purpose of online top up. @VodafoneUK