Vodafone outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Vodafone outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Internet	4 days ago
Birmingham	Internet	15 days ago
Birmingham	Internet	21 days ago
Birmingham	Internet	25 days ago
Birmingham	Phone	25 days ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  daniel (@field133) reported 3 minutes ago from Dudley, England

  @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

• 
  o wheeler o (@wheeler_DAG) reported 4 minutes ago from Walsall Wood, England

  @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

• 
  Jase (@Jasonhannon85) reported 6 minutes ago from Birmingham, England

  @VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...

• 
  thetrees (@thetrees80) reported 13 minutes ago from Birmingham, England

  Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

• 
  B' (@s_badruddin) reported 17 minutes ago from Birmingham, England

  @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

• 
  Amanda.H 👄 (@MissAHxx) reported 21 minutes ago from Birmingham, England

  Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

• 
  demetrius (@Demetriiuz) reported 23 minutes ago from Birmingham, England

  @VodafoneUK B33 8RR. They have since come back on, but was down for an hour or so

• 
  Mark Bradburn (@MarkBradburn3) reported 29 minutes ago from Birmingham, England

  And @VodafoneUK even your CEO complaints department agreed on a recorded phone call that it was ridiculous l, but it’s process. Well here’s an idea look at the process and think of the customer maybe.

• 
  Athene Secure (@AtheneSecure) reported 32 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  🔥💨 (@Puddsta77) reported 35 minutes ago from Birmingham, England

  @VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me

• 
  steve beard (@steve8454) reported 35 minutes ago from Birmingham, England

  @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

• 
  Simon Neale (@nealesj) reported 39 minutes ago from Birmingham, England

  At Star City in Birmingham, outside and can only get 3G. Come on @VodafoneUK , get your 4G network up to scratch before sorting out 5G (particularly as that roll out is slow).

• 
  David Grainger (@DavidGrainger2) reported 41 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Ram 🐏 (@ramRAMir) reported 42 minutes ago from Birmingham, England

  During this period of time i can say that the service of @VodafoneUK is very unreliable!!!

• 
  ⭐ LFC 19+6⭐ Champ19ns20 (@StevenHirst14) reported 51 minutes ago from Birmingham, England

  @PhilBeer83 Frigging nightmare for me. Had to restart the phone 6 times. Another crap service provided by @VodafoneUK

• 
  Rehana Watkinson (@Rehune) reported 55 minutes ago from Birmingham, England

  @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

• 
  Birmingham Emma (@memoirsoftlp) reported 56 minutes ago from Birmingham, England

  @VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 57 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  Anna (@Annaba250784) reported 58 minutes ago from Birmingham, England

  @VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone

• 
  Ronan Barton (@Ronan_Barton) reported 58 minutes ago from Birmingham, England

  @VodafoneUK being charged for 2x connection plans for a watch I purchased, no one seems to be able to help! Wasted 30mins today so far!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diesel (@valkanelanights) reported 5 minutes ago

  @Iromg @VodafoneUK Stupid old ****

• 
  John Barr (@JohnBarrUK) reported 6 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  Simon Danczuk (@SimonDanczuk) reported 6 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  Ironwarrior73 (@Ironwarrior73) reported 7 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  CommonSensr (@CSensr81544) reported 7 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  Edward Ward (@EAandSJWard) reported 8 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  ShazzerMac3 (@ShazzerMac3) reported 11 minutes ago

  Hey @VodafoneUK why are you giving out free SIM cards to illegal immigrants. I’m a long standing customer and will be moving my account until you cease aiding abetting illegal immigrants into this country. Shame on you.

• 
  skarabrae (@skarabrae580129) reported 11 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  vince tanner (@TannerVinc26621) reported 13 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.