Vodafone outages and service status in Dudley, England

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dudley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dudley, England

The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Oldbury, Halesowen, and Wolverhampton.

City	Problem Type	Report Time
Birmingham	Internet	3 days ago
Birmingham	Internet	5 days ago
Walsall	Internet	10 days ago
Birmingham	Internet	11 days ago
Oldbury	Internet	22 days ago
Birmingham	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

• 
  o wheeler o (@wheeler_DAG) reported 3 minutes ago from Walsall Wood, England

  @VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.

• 
  Matt Fraser 🏳️‍🌈 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matt_Fraser) reported 5 minutes ago from Wednesfield, England

  @OpenreachHelp still waiting to find out when a new pylon is going to be put up after a drunk knocked it down! I’ve had no phoneline or internet for almost TWO weeks! @VodafoneUK can’t help till there’s infrastructure!!

• 
  Demi-leigh Freeman (@MissDFreeman) reported 14 minutes ago from Dudley, England

  @HJMovingFarAway @VodafoneUK All I wanna know is if I can get a cheaper 4g deal or if I can have 5g speed for the same price !! If not I'll cancel it that's all!

• 
  Jean Thierry 💙 (@MutliRaceMan) reported 14 minutes ago from Birmingham, England

  @GeorgeMonbiot @VodafoneUK This doesn’t surprise me at all. My mother died in 2003 and trying to close her BT landline account was a nightmare. The person I spoke to kept saying “we need to speak to the customer”! Finally I went into the BT sales centre saw a charming lady and in 20 minutes I had finished.

• 
  Amanda.H 👄 (@MissAHxx) reported 15 minutes ago from Birmingham, England

  Fucksake @VodafoneUK trying to do a trade in for my old phone is a nightmare and now have to wait to re do it as you think my phone is damaged and there isn’t a single ounce of damage to it

• 
  Mikel's Architects (@75rodders) reported 17 minutes ago from Wolverhampton, England

  @VodafoneUK Always enter never win anything!

• 
  sonnia wheatley (@candysonnia) reported 21 minutes ago from Kinvere, England

  @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

• 
  Phil Dodd (@Phil_dodd) reported 21 minutes ago from Walsall Wood, England

  Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.

• 
  Leo Russon #HelpUsHelpYou 💚 (@LeoRusson) reported 22 minutes ago from Birmingham, England

  @railwaypc I'm with @VodafoneUK better signal everywhere imo, I had 4G+ and my partner had 5G

• 
  Soph (@sldf26) reported 26 minutes ago from Birmingham, England

  @VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!

• 
  Sindy (@SindySkpal) reported 26 minutes ago from Wolverhampton, England

  @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

• 
  Ste (he/him) (@Ste_Tonks) reported 31 minutes ago from Birmingham, England

  @VodafoneUK terrible service I’m getting nuisance calls from a withheld number (however I know the person calling and what number they are withholding) and your adviser said there is nothing you can do to stop this 😡

• 
  sonnia wheatley (@candysonnia) reported 33 minutes ago from Kinvere, England

  @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

• 
  carl hawkins (@hawk2022) reported 39 minutes ago from Wednesfield, England

  @VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years

• 
  David Grainger (@DavidGrainger2) reported 44 minutes ago from Birmingham, England

  Are @VodafoneUK the worst mobile phone provider? IMO they are!

• 
  Jay Rawlings (@SpecialSchSENCO) reported 45 minutes ago from Birmingham, England

  @alimurtazamohs1 @VodafoneUK Agree with this. Im getting 5g indoors apparently but every mast in the 50km vicinity is broken and I cant even watch BBCIplayer...

• 
  Lee Anthony (@Holland4La) reported 46 minutes ago from Dudley, England

  Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

• 
  Rik Freeman Photographer (@rickfr01) reported 48 minutes ago from Dudley, England

  @HJMovingFarAway @CostaCoffee @VodafoneUK I have never had an issue with them. Even on calls always had UK based. Although, as we know these days there is little given to brand loyalty. I was expecting them to tell me to do one as I told them what I wanted rather than accepting what they wanted. Yep surprised.

• 
  B' (@s_badruddin) reported 48 minutes ago from Birmingham, England

  @VodafoneUK just to let you know you have some shite coverage in Birmingham! Barely get any 4g and constantly battling on a one bar network 🙃

• 
  Andrew Smith (@NoEllis82) reported 59 minutes ago from Birmingham, England

  Am in a state of shock at the truly appalling "customer service" I received today from @VodafoneUK. Seems they've lost me as a customer now and they couldn't care less. Needless to say I can't imagine I'll use them any time soon and would recommend everyone avoids them too.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Hibbert (@carolhibbert51) reported 3 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!

• 
  Mickey Scouse (@ScouserMickey) reported 5 minutes ago

  @YouTube @VodafoneUK its still active as I have a contract? WTF is going on here??

• 
  antony hall (@anonymous_stAff) reported 5 minutes ago

  @VodafoneUK hi, what is the process for getting an old Vodafone account which is no longer active fully closed and removed from my credit file? I haven’t been a Vodafone customer for over 12mths, yet you still appear on my credit file with an update as recent as March 26??

• 
  El ⛅️ (@its_just_el_) reported 7 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  Langho Rovers (@langhorovers) reported 13 minutes ago

  @VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.

• 
  Scott Garner (@D0C_RAY) reported 14 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Me (@nickyboy1886) reported 15 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Walkie-talkie repairs UK (@2_Way_Radios) reported 18 minutes ago

  @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

• 
  Chris Barnsey (@BarnseyChr77489) reported 20 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 21 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.