Vodafone outages and service status in Kinvere, England

Problems in the last 24 hours in Kinvere, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kinvere, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Kinvere, England

Latest outage, problems and issue reports in Kinvere and nearby locations:

• 
  Athene Secure (@AtheneSecure) reported 2 minutes ago from West Bromwich, England

  @VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!

• 
  sonnia wheatley (@candysonnia) reported 9 minutes ago from Kinvere, England

  @VodafoneUK never received such #terriblecustomerservice still not sorted our broadband out that we are currently paying for!! Passed from 4 different people at both helpline AND shop, been promised 2 call backs which haven’t happened wish I’d stayed with #EE. #avoid #vodaphone

• 
  Karen Tomalin (@BigBraLady) reported 9 minutes ago from Dudley, England

  So Amar couldn’t help now Suhas is going to have a shot at it. @VodafoneUK

• 
  David Ward (@ADaveWard) reported 13 minutes ago from Wolverhampton, England

  @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

• 
  martinwilsonthegreat (@martinwilsonth1) reported 13 minutes ago from Stourport-on-Severn, England

  @VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’

• 
  daniel (@field133) reported 17 minutes ago from Dudley, England

  @VodafoneUK so so disappointed in the quality of service prodived every month there is an issue with my bill and I have to spend ages trying to sort it out not good 😥

• 
  Rebecca Taylor (@BeckyLongArms) reported 17 minutes ago from Cofton Hackett, England

  @VodafoneUK we have no had internet for 3 days now, reset not working, ‘line advisers busy’ so can not contact by message/phone, two complaints submitted, ref given that is not recognised on call. Poor service, please respond ASAP to resolve issue as internet needed for work.

• 
  Lee Anthony (@Holland4La) reported 21 minutes ago from Dudley, England

  @Kris_Robb @VodafoneUK Same here! Woke this morning to have an email saying ‘sorry, out if stock’ even though i was assured it would be here on the day of release. Poor management. Also, blaming Apple is ridiculous when other providers haven’t had the same issue.

• 
  Rik Freeman Photographer (@rickfr01) reported 26 minutes ago from Dudley, England

  @HJMovingFarAway @CostaCoffee @VodafoneUK That's why I went to the shop. Online & also online chat was crap. Told the guy what I wanted, if not I would nip upstairs to EE who could give me just that. No problem in fact I got more than I expected & saved a few quid in the process. I did not expect that. 👍😎

• 
  RSJH (@RebekahHadleyx) reported 32 minutes ago from West Bromwich, England

  So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

• 
  Kelbel (@badlydrawnkel) reported 32 minutes ago from Dudley, England

  @VodafoneUK spoke to someone online this evening about upgrading. Service was fine, but when I said I was going to also contact @CPWTweets as they had some good deals, I was just told basically "Ok", no trying to keep me as a customer or anything. 🤔

• 
  sonnia wheatley (@candysonnia) reported 34 minutes ago from Kinvere, England

  @VodafoneUK posted our issues and names of staff at customer services on Facebook and getting feedback from loads of unhappy customers, wish I’d known before!! #moneysavingexpert #MartinLewis #itv

• 
  sonnia wheatley (@candysonnia) reported 43 minutes ago from Kinvere, England

  @VodafoneUK We were supposed to be connected to home broadband which we are still paying for as it’s just a house move there is a problem and nobody is taking ownership or helping as long as you get your money customer service doesn’t matter

• 
  Demi-leigh Freeman (@MissDFreeman) reported 44 minutes ago from Dudley, England

  @HJMovingFarAway @VodafoneUK All I wanna know is if I can get a cheaper 4g deal or if I can have 5g speed for the same price !! If not I'll cancel it that's all!

• 
  Sunny (@kford_red) reported 45 minutes ago from Wolverhampton, England

  Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤

• 
  Lee Anthony (@Holland4La) reported 49 minutes ago from Dudley, England

  Hi @VodafoneUK my @SkyUK Broadband has gone down and like many people i am having to work from home. I have back to back online meetings today, fancy doing me a favour and giving me unlimited data for the day so i can hotspot my laptop from my phone! Pretty please! 🥺

• 
  Saqib (@Saq5000) reported 53 minutes ago from West Bromwich, England

  @jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts

• 
  Hazel (Fleur Charms) (@fleur_charms) reported 54 minutes ago from Willenhall, England

  Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added

• 
  sonnia wheatley (@candysonnia) reported 58 minutes ago from Kinvere, England

  @VodafoneUK Thankyou to mamood for giving us the full names of both manage and Mohammed in customer service who have not dealt with our issue and not calling back to resolve when promised we now have their details for the small claims court for the work we have lost

• 
  G 🦁🦁 (@VapingVillan) reported 59 minutes ago from Bromsgrove, England

  @VodafoneUK’s internet is abysmal today was slow yesterday as well

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mṽsh (@shikariunite) reported 4 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Alan Handyman (@AlanHandyman4u) reported 5 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Hal Apeno (@chilliholic) reported 8 minutes ago

  @Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.

• 
  CJ (@CJ8316758312135) reported 9 minutes ago

  @DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...

• 
  Vodafone Group (@VodafoneGroup) reported 11 minutes ago

  @priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.

• 
  Lucy Slater (@lucindaslater83) reported 12 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Mike Wood (@mikewooduk) reported 12 minutes ago

  @VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 12 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Hywel Evans (@hywelsuchevans) reported 19 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?