Vodafone outages and service status in Henley-on-Thames, England

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley-on-Thames, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Wi-fi	2 days ago
Reading	Internet	2 months ago
Reading	Internet	3 months ago
Bracknell	Internet	4 months ago
Reading	Phone	4 months ago
Wokingham	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

• 
  Matt Gilbert (@Mattg2212) reported 8 minutes ago from Bracknell, England

  @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

• 
  conor walsh (@juniper135) reported 8 minutes ago from Bracknell, England

  @VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone

• 
  Adam McMahon (@AdamMcTweet) reported 9 minutes ago from Wooburn, England

  @VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.

• 
  Andrea (@nexthopself) reported 9 minutes ago from Shinfield, England

  @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

• 
  wadhwaRD (@rishidwadhwa) reported 9 minutes ago from Reading, England

  @VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 12 minutes ago from Sonning, England

  @VodafoneUK what is going on with my broadband in RG4? Still no internet in 3 days now. And two days where I have been on the phone to you for hours without response and your chat line down. This really is not on #WFH #Fuming

• 
  Andrea (@nexthopself) reported 17 minutes ago from Shinfield, England

  More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

• 
  Ben Dodds (@BenDodds3) reported 20 minutes ago from Henley-on-Thames, England

  @VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

• 
  Cara (@Haribocheeks) reported 20 minutes ago from Bracknell, England

  @VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.

• 
  Damian Davis (@DamianPDavis) reported 22 minutes ago from Wokingham, England

  @VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service

• 
  I Confess I'm a Geek (@iconfessimageek) reported 24 minutes ago from Maidenhead, England

  Day 7 begins @VodafoneUK of waiting for activation of my line after moving to Gigafast Pro 900mpbs - promised a @CityFibre fix by midday - let’s see!

• 
  jodyrule (@jodyrule) reported 35 minutes ago from Winkfield, England

  I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

• 
  Xocoa Sharma (@Xocoa_Sharma) reported 36 minutes ago from High Wycombe, England

  @robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies

• 
  Mundo2 (@mundo2) reported 37 minutes ago from Reading, England

  @VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

• 
  FarooQ HussaiN (@iSuportPakistaN) reported 42 minutes ago from Bracknell, England

  @VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

• 
  Driving and Stuff (@driverstoday) reported 42 minutes ago from Ascot, England

  @VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.

• 
  Mitalee Nubeebuckus (@mitalee05) reported 51 minutes ago from Bracknell, England

  @VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

• 
  John_Leakey_BTFC (@jaleakey) reported 52 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  Andrew Cox (@andrewcox63) reported 53 minutes ago from Maidenhead, England

  @VodafoneUK Dear Vodafone, I called up with a complaint 4th Feb, your colleague told me he would need to investigate but would get back to me in 24 hours. I'm still waiting.......!! #crapservice #loyaltydoesyounofavours

• 
  James Lamb (@Lamb2ja) reported 59 minutes ago from Reading, England

  @VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@250kchip) reported 7 minutes ago

  If you're a @VodafoneUK customer you know what to do

• 
  Jacqui SmethurstTodd (@1977pandora) reported 7 minutes ago

  Shame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK

• 
  Karen Smith (@kazfg) reported 9 minutes ago

  @SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue

• 
  Mock the Left (@realmocktheleft) reported 11 minutes ago

  @RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.

• 
  roberitno (@roberitno26325) reported 12 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  taxilez (@taxilez) reported 14 minutes ago

  @VodafoneUK your apps been down two days how do expect me to pay the bill??

• 
  ✮ (@Jaammyyyyyyyy) reported 14 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Rob Carmichael (@robcarmichael2) reported 16 minutes ago

  @VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.

• 
  Or Sassur (@Orsassur2) reported 16 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Simon Danczuk (@SimonDanczuk) reported 17 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..