Vodafone outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	3 days ago
Reading	Wi-fi	17 days ago
Reading	Internet	3 months ago
Reading	Internet	3 months ago
Bracknell	Internet	4 months ago
Reading	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Joshua Sales (@JoshuaSalesIX) reported 1 minute ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  Adam McMahon (@AdamMcTweet) reported 2 minutes ago from Wooburn, England

  @VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.

• 
  I Confess I'm a Geek (@iconfessimageek) reported 8 minutes ago from Maidenhead, England

  Day 7 begins @VodafoneUK of waiting for activation of my line after moving to Gigafast Pro 900mpbs - promised a @CityFibre fix by midday - let’s see!

• 
  Nabeel - نبیل (@n4b33lnabs) reported 13 minutes ago from High Wycombe, England

  @VodafoneUK I have tried everything. Spent hours with your helpdesk. They just wasted mine and their time and when they couldnt resolve the issue, waiving couple of months charges which never resolved the coverage issue.changing phones/sims all done. Vodafone needs to upgrade their masts

• 
  Fiona 🇬🇧🇪🇺🇮🇹 (@fiona_skywalker) reported 14 minutes ago from Reading, England

  @rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.

• 
  John_Leakey_BTFC (@jaleakey) reported 17 minutes ago from Bracknell, England

  @VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim

• 
  FarooQ HussaiN (@iSuportPakistaN) reported 18 minutes ago from Bracknell, England

  @VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

• 
  billionaire babe (@yolseeey) reported 19 minutes ago from Maidenhead, England

  To make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!

• 
  Essential Drops of Wellness (@oilyblessed) reported 21 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  Sarah 🧡 (@MissusWebb) reported 28 minutes ago from Burnham, England

  Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

• 
  jodyrule (@jodyrule) reported 28 minutes ago from Winkfield, England

  @VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter

• 
  Matt Gilbert (@Mattg2212) reported 30 minutes ago from Bracknell, England

  @VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!

• 
  Chris Russell (@A1Ninja) reported 31 minutes ago from Sunningdale, England

  @VodafoneUK been a loyal customer of yours for 15 years however mobile coverage is nowhere near as good as it used to be and your automated telephone service is the worst in the world!!!

• 
  marco bertozzi (@m_bertozzi) reported 34 minutes ago from Beaconsfield, England

  I would literally be tripping over myself to get the ball in the open goal if I worked at BT or @VodafoneUK of @SkyHelpTeam to help kids learn

• 
  jodyrule (@jodyrule) reported 36 minutes ago from Winkfield, England

  I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

• 
  Mitalee Nubeebuckus (@mitalee05) reported 36 minutes ago from Bracknell, England

  @VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.

• 
  Joshua Sales (@JoshuaSalesIX) reported 41 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  Ben Dodds (@BenDodds3) reported 52 minutes ago from Henley-on-Thames, England

  @VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

• 
  Matt Andree (@MattAndree) reported 53 minutes ago from Wooburn, England

  @LewisWilkins92 @edwards_alan @VodafoneUK They are one of the worst, just don’t care, give them feedback completely ignored, then some sales call wanting to flog you more stuff.

• 
  jodyrule (@jodyrule) reported 60 minutes ago from Winkfield, England

  @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osman (@deniz34j) reported 5 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Heather Roberts (@HvrRoberts) reported 6 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  mṽsh (@shikariunite) reported 8 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  Elizabeth (@Elizabe50513818) reported 9 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Donna Pardy (@Pinkyfoxy) reported 10 minutes ago

  @VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG

• 
  Robin Longstride (@orpip_3) reported 11 minutes ago

  @Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service

• 
  Chris Wilson (@Wilboy82) reported 13 minutes ago

  @VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!

• 
  vince tanner (@TannerVinc26621) reported 15 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  lizrichards24 (@SonyRichards4) reported 16 minutes ago

  @VodafoneUK Please can you help with a query?