Vodafone outages and service status in Henley on Thames, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Aug 27, 7:28 AM GMT+1.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Henley on Thames, England
The most recent Vodafone outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Wi-fi | 3 days ago |
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Reading
|
Internet | 2 months ago |
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Reading
|
Internet | 3 months ago |
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Bracknell
|
Internet | 4 months ago |
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Reading
|
Phone | 4 months ago |
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Wokingham
|
Phone | 5 months ago |
Nearby cities with recent reports
1 recent signals
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Vodafone Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK Evening, I can’t load the Vodafone broadband app since installing ios14. Is this a know issue please?
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Pete (@petsco) reported from Streatley, England@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...
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Grant Baartman (@gb20man) reported from Bracknell, EnglandIntermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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billionaire babe (@yolseeey) reported from Maidenhead, EnglandTo make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!
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Andrea (@nexthopself) reported from Shinfield, England@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!
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B E A (@Bethan_Willis) reported from Reading, England@VodafoneUK lying to tie you into a contract, and the have the worst customer service! 🤬
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, EnglandDear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, EnglandI can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.
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Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England@VodafoneUK well after 28 years of mobile service I’m going to have to leave you for EE. I am unable to receive or make calls from my home and very limited service in my home town.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I told @TalkTalk you both had more than a month to learn customer care but instead treated your customers like their **** so kindly **** yourself or find my number and call and try to mend or I will duck you till Court and **** you cos you suck dog **** Yours truly Mr bitter
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heidi (@thack8) reported from High Wycombe, England@VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?
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Driving and Stuff (@driverstoday) reported from Ascot, England@VodafoneUK Hi all, is there a problem with mobile internet, I have an iPhone 13 Pro and the internet keeps dropping out same on my mobile broadband device. Returns after 10 seconds or so.
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I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England@VodafoneUK Fibre installed yesterday - but still not activated - can you help please?
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Ben Henderson 🏴 (@ben3003) reported from Finchampstead, England@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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jodyrule (@jodyrule) reported from Winkfield, EnglandI was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Granny H 🏴🇬🇧 (@Heather22311814) reportedCancel @VodafoneUK 👇👇👇
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Mr Paul Newman (@MrPaulNewman) reportedIf I was a @VodafoneUK customer- I wouldn’t be as of today
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Nabootique (@Vince_Noir77) reported@Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.
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BazLogic (@BazLogicUK) reported@VodafoneUK I’ll be cancelling next week, customer with you for last 20years.
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Gram40 (@Gram40270969) reported@VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi
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Rogue One (@RogueOne18) reported@EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Chris Danaher (@bigdanaher) reported@VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?