Vodafone outages and service status in Henley on Thames, England

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley on Thames, England

The most recent Vodafone outage reports came from the following cities: Bracknell, and Reading.

City	Problem Type	Report Time
Bracknell	Internet	25 days ago
Reading	Phone	1 month ago
Wokingham	Phone	2 months ago
Maidenhead	Wi-fi	2 months ago
Marlow	Phone	3 months ago
Reading	Total Blackout	3 months ago

Community Discussion

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Vodafone Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

• 
  Matt Andree (@MattAndree) reported 3 minutes ago from Wooburn, England

  @LewisWilkins92 @edwards_alan @VodafoneUK They are one of the worst, just don’t care, give them feedback completely ignored, then some sales call wanting to flog you more stuff.

• 
  Martyn rackley (@ratboy1980) reported 4 minutes ago from Wokingham, England

  Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

• 
  Ryan Byford (@cobysaur) reported 9 minutes ago from Wokingham, England

  I wonder if @virginmedia and @vodafoneuk use the same backbone or something. Both services are down or extremely slow since 17:00

• 
  Essential Drops of Wellness (@oilyblessed) reported 10 minutes ago from Winkfield, England

  Never ever choose @VodafoneUK first chance I’ll have to move from them I’ll do it... their agents are ignorant and not willing to help... I’ve been without a phone number for over 48 hours and after several hours on hold and being transferred to different departments they hung up

• 
  Essential Drops of Wellness (@oilyblessed) reported 13 minutes ago from Winkfield, England

  @VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me

• 
  Joshua Sales (@JoshuaSalesIX) reported 21 minutes ago from Wokingham, England

  Have nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.

• 
  heidi (@thack8) reported 30 minutes ago from High Wycombe, England

  @VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

• 
  FarooQ HussaiN (@iSuportPakistaN) reported 33 minutes ago from Bracknell, England

  @VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK

• 
  J8y (@JoeBaguley) reported 33 minutes ago from Marlow Bottom, England

  @SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.

• 
  jodyrule (@jodyrule) reported 34 minutes ago from Winkfield, England

  @VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone

• 
  billionaire babe (@yolseeey) reported 35 minutes ago from Maidenhead, England

  To make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!

• 
  Nicola Dormer (@ninetynineand90) reported 43 minutes ago from Reading, England

  @uberkim @PeteG1973 @VodafoneUK I take particular issue with ‘big’.

• 
  I Confess I'm a Geek (@iconfessimageek) reported 44 minutes ago from Maidenhead, England

  @VodafoneUK Fibre installed yesterday - but still not activated - can you help please?

• 
  iain (@firetroll98) reported 45 minutes ago from Crowthorne, England

  Same issue - all morning! In the Home Counties. @VodafoneUK miss sold at store, lied about contract, no chance of a customer refund - still the music on hold is pleasant 😐

• 
  Adam McMahon (@AdamMcTweet) reported 48 minutes ago from Wooburn, England

  @VodafoneUK @MartinIPetrov I’ve had same issue and sent DM. Got fobbed off with suggestion that all mobile providers are experiencing tech difficulties. Poor response.

• 
  Erín Lyons (@erinxlyons) reported 49 minutes ago from Woodley, England

  AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

• 
  jodyrule (@jodyrule) reported 49 minutes ago from Winkfield, England

  @VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.

• 
  Mitalee Nubeebuckus (@mitalee05) reported 54 minutes ago from Bracknell, England

  @VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

• 
  B E A (@Bethan_Willis) reported 56 minutes ago from Reading, England

  @VodafoneUK lying to tie you into a contract, and the have the worst customer service! 🤬

• 
  Ben Dodds (@BenDodds3) reported 56 minutes ago from Henley-on-Thames, England

  @VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Sephton (@MickeyMcMonkey) reported 4 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Karen Loughridge (@KLearn) reported 7 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Justin Arnold (@justin_arnold) reported 8 minutes ago

  After 25+ years with @VodafoneUK ,I’ve finally realised customer loyalty means very little. Endless emails about “valuing customers” and the rewards programme, yet after applying for multiple events and offers over the years I’ve received absolutely nothing… NOTHING.

• 
  Daniel Pybus (@danielpybus) reported 9 minutes ago

  @VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"

• 
  TransPennine 🏳️‍⚧️🏳️‍🌈🇪🇺💚 (@ChantAngle64) reported 13 minutes ago

  @PhoenixRedRum @IsntWorkingPod @VodafoneUK Oh do **** off. You’re just another spiteful, trouble causing transphobe

• 
  AB (@bally1001) reported 14 minutes ago

  @reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖

• 
  Graham Wharton (@Graham_Wharton) reported 14 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 16 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Cyber Woogy (@CyberWoogy) reported 18 minutes ago

  @VodafoneUK price quoted to cancel Vodafone BB £171.58. Have since paid another £39.50 while awaiting transfer to EE. Now Vodafone issues a final bill of £218.65! Clearly, this is incorrect, but I can’t access chat to discuss it

• 
  Adam James (@atjames88) reported 19 minutes ago

  @VodafoneUK why is your internet connectivity so poor in Leeds City centre? I am having to use WiFi to load basic web pages, it's unusable. From looking online it appears I am not on my own and most people on your network are in the same boat.