Vodafone outages and service status in Henley on Thames, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Henley on Thames, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley on Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Henley on Thames, England
The most recent Vodafone outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 2 months ago |
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Reading
|
Internet | 2 months ago |
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Bracknell
|
Internet | 4 months ago |
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Reading
|
Phone | 4 months ago |
|
Wokingham
|
Phone | 5 months ago |
|
Maidenhead
|
Wi-fi | 5 months ago |
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Vodafone Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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conor walsh (@juniper135) reported from Bracknell, England@VodafoneUK - please help me . I’m trying to contact someone to help me sort out zero 3G or 4g on my phone
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Nabeel - نبیل (@n4b33lnabs) reported from High Wycombe, England@VodafoneUK I have tried everything. Spent hours with your helpdesk. They just wasted mine and their time and when they couldnt resolve the issue, waiving couple of months charges which never resolved the coverage issue.changing phones/sims all done. Vodafone needs to upgrade their masts
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK are at it again threatening me but still not had my call back over a month later. **** you vidafone. I’m going to rip you apart in court. Did I mention **** you
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Pete (@petsco) reported from Streatley, England@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...
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billionaire babe (@yolseeey) reported from Maidenhead, EnglandTo make matters worse I’m working from home and my phone internet can not sustain the amount of work I need to be doing. @VodafoneUK you need to fix this !!!
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James Lamb (@Lamb2ja) reported from Reading, England@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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jodyrule (@jodyrule) reported from Winkfield, EnglandHonorary mention to @TalkTalk Like @VodafoneUK they too thought **** it why call a customer when we say we will. #4weekslater #nothing
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Pete (080 101 116 101) (@gonnella) reported from Woodley, England@VodafoneUK @jimmy_75000 Very likely never
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Ben Henderson 🏴 (@ben3003) reported from Finchampstead, England@VodafoneUK not able to make any outgoing calls at the moment... Sort it please, seems to be a national issue.
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, EnglandI can't believe how stupid Vf is. On 29th Mar I called up to cancel my other number ending 070. They cancelled my current 441 number. And now they have issued me a bill of 135 pounds. @VodafoneUK don't understand basic instructions and simple English.I am not paying for vf fault.
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jodyrule (@jodyrule) reported from Winkfield, England@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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Joshua Sales (@JoshuaSalesIX) reported from Wokingham, EnglandHave nothing but problems with @VodafoneUK. On hold again for another 35 mins about an issue they said they sorted yesterday. Paying £75 a month for a brand new phone that doesn’t work because of the provider. Disappointed.
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Damian Davis (@DamianPDavis) reported from Wokingham, England@VodafoneUK I was told that being a business customer I had to order over the phone. Very helpful advisor but in 2019 simple things such as additional connections should be self service
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I Confess I'm a Geek (@iconfessimageek) reported from Maidenhead, England@VodafoneUK Still no fibre after 7 days - promised resolution by @CityFibre at noon - nothing. 2 more hours on phone tonight. Person 19 spoken to tonight - reset router - nothing - put through to escalation- on hold for 1 hr - then cut off after team went home. Day 8 tomorrow
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Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England@VodafoneUK you stuck me with a unnecessary pay monthly sim that I did not ask for at it was your mistake that cancelled my account by not undertaking simple instructions. Now I want to cancel the temporary number and you have put me on hold for more than 5 hours for last 3 days.
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FarooQ HussaiN (@iSuportPakistaN) reported from Bracknell, England@VodafoneUK what's going on with your network 👀 Can't even open a normal website since this evening at Bracknell RG12 8YA #Vodafonedown #Vodafone #VodafoneUK
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Xocoa Sharma (@Xocoa_Sharma) reported from High Wycombe, England@robgordon @VodafoneUK Vodafone treat their staff like ****, not supporting shitty companies
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Grant Baartman (@gb20man) reported from Bracknell, EnglandIntermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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Essential Drops of Wellness (@oilyblessed) reported from Winkfield, England@VodafoneUK how do you expect for someone to be without a connection for 48+hrs? Every time I get in touch with your customer service they tell me it will be a few more hours. On hold for hours and the eSIM still now working. Customer of over 10 years and this is how you treat me
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Victoria Wood 💙 (@vicki06550) reported from Watlington, England@VodafoneUK can you please advise when coverage will return to OX49? 2 days no coverage and no answers from customer service. Making life difficult as with no coverage, no SMS so can’t log into many sites that need OTP to authenticate. Can’t get into Bank, HMRC...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jane (@Jane82501718) reportedOh dear -it’s another stupid woman in charge @VodafoneUK
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Simon Barry (@barrysim) reported@WelshRugbyUnion @VodafoneUK Same response as last year **** right off
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ToeKneeAbs (@ToeKneeAbs) reported@Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!
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Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK I feel a lawsuit should be coming for vodafone. No love lost with reform, but attacking this at any angle is a good thing. **** anyone who helps with the crossings.
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That guy (@DaveHol27360883) reported@VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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Alvin (@Alvin83605954) reported@Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK