Vodafone Outage Report in Henley on Thames, Oxfordshire, England
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The latest reports from users having issues in Henley on Thames come from postal codes RG9.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent Vodafone outage reports came from the following cities: High Wycombe, Henley on Thames, Maidenhead, Reading, Marlow and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Fiona 🇬🇧🇪🇺🇮🇹
(@fiona_skywalker) reported
from
Reading, England
@rebecca_ryder21 @VodafoneUK I've never had any issues with the Samsung flagships (S series) My mum has a J model and has had loads. Unfortunately they put all their cash into the big ones. I had 7 blackberries in as many months 10y ago. THAT'S bother.
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear oh Dear ! Why in a global pandemic when everyone is at home with Wi-fi can you NOT negotiate with your provider. @VodafoneUK @VodafoneHeIp Just spent nearly 2 hrs trying #Timetoleave 10yrs+ loyal customer #vodafonecustomerservice
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts
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fickle finger
(@DBBumble) reported
from
Hazlemere, England
@VodafoneUK 20 year customer leaving - couldn’t match rival offer or even prepared to look. Really shocked at how disinterested you where.
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marco bertozzi
(@m_bertozzi) reported
from
Beaconsfield, England
I would literally be tripping over myself to get the ball in the open goal if I worked at BT or @VodafoneUK of @SkyHelpTeam to help kids learn
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK wow your now refusing to take calls. For 30 minutes now I’ve been told you will not answer a call but speak to a bot 🤖, wow wow wow your customer service has hit a new low. Take a bow #customerseviceless
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Matt Gilbert
(@Mattg2212) reported
from
Bracknell, England
@VodafoneUK made an online order, got emails confirming delivery today but no dispatch email and online chat can’t find my order. My account says I cancelled my airtime but can pay off my handset. Help!
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@VodafoneUK I’ve called twice now to notify You I’m moving. 1st time you hung up, 2nd time your voice assistant wasn’t giving me the right option. To save my sanity, could someone help me? Via message or direct call would be fab.
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jodyrule
(@jodyrule) reported
from
Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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J8y
(@JoeBaguley) reported
from
Marlow Bottom, England
@SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.
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Victoria Wood 💙
(@vicki06550) reported
from
Watlington, England
@VodafoneUK can you please advise when coverage will return to OX49? 2 days no coverage and no answers from customer service. Making life difficult as with no coverage, no SMS so can’t log into many sites that need OTP to authenticate. Can’t get into Bank, HMRC...
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I am not typing just because you feel sun standard customer is acceptable. I want to talk to a person… I’ve explained the reasons a million times to you all. #Learningdifficulties make it harder … so pick up a dam phone
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James Lamb
(@Lamb2ja) reported
from
Reading, England
@VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.
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Beth Millican
(@BethMillican_) reported
from
Reading, England
I have never in my life spoken with a more incompetent customer service team than @VodafoneUK
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK I can’t believe I have not spoken with any1 from VF! The bots been broken Twitter team lies because I’ve dmd and not response and I cannot phone because you won’t except calls! How can I manage my business with #vodafone when the deal I. Day to day #customercareless #scoundrals
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B E A
(@Bethan_Willis) reported
from
Reading, England
Honestly if you are with @VodafoneUK just cancel your contract now. Worst company, worst customer service and complete liars
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jodyrule
(@jodyrule) reported
from
Winkfield, England
@VodafoneUK You’re messaging me asking me to call and not calling me like you said you would but won’t accept phone calls! How am I supposed to talk then! You customer care is #awful ans I have logged the past 7 days nightmare in case you cut my phone off and I have to seek legal advice.
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John_Leakey_BTFC
(@jaleakey) reported
from
Bracknell, England
@VodafoneUK I’ve just lost my Vodafone mobile data signal and have no phone signal. Can you look into this please ? Done the usual turn off and on and removed sim
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha G
(@N_Griff88) reported
@VodafoneUK please respond asap to my ongoing twitter direct messages. After being promised no further issue there is still issue and I'm nearing my 14 day cooling off period ending. I also cannot call due to no mobile service due to the switchover issues. Please reply asap.
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Simon Houston
(@simonhouston68) reported
@VodafoneUK Not hopeful to be honest. But get someone who knows my details to give me a call. You never know.
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Beren
(@berenz) reported
@the_real_ivo @VodafoneUK You’re doing well. Vodafone took my phone completely offline for 16 days, still didn’t fix the fault and offered me a month and a bit’s line rental as compensation. I’d change carrier except I have a newborn and wife in hospital and so can’t risk multi day outage porting
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Rick Pedersen
(@Dr_Baloney) reported
@VodafoneUK This is a joke of a company. Whether via phone, live chat, or twitter chat, it's really just a waste of time... told "you are a valued customer", sure doesn't feel like it. promised compensation after 10d no broadband but upon contact told "just wait to see how much"
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Kiki Zapps
(@kiki_zapps) reported
@VodafoneUK hi! I claimed a reward yest on app and had an hour to use but by the time I went to till the app was not working and now I lost the code it says already used. Is it possible to get another one please?? I did not utilise the code as app was down
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jim kelly
(@jimkel40) reported
from
Hammersmith, England
@VodafoneUK when are you going to fix your website. I’m trying to give you more business but whenever I try to do an upgrade all I get is a sorry message that there is a technical issue
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Max Gloger
(@MaxGloger) reported
@Grace_Harman @shanygujjar @VodafoneUK End of November ago I ordered a phone direct from Apple as I wasn’t confident I’d get one in 2020 otherwise. It arrived on Friday which is great but now Vodafone are too incompetent to be able to cancel my order... Didn’t web chat and called but it’s still live 😠
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Bill Sexton
(@TheBillSexton) reported
from
Ealing, England
@VodafoneUK you network checker says good network here but I only have 2 bars and my phone has been dropping calls all day. What’s going on? Is it because I just delete the survey you sent me?
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Matthew
(@Matthew04497751) reported
@theGoldprint @OpenreachHelp @VodafoneUK Hi it’s Matt did you get any compensation from your broadband service provider when it went down for about a week
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Andrew Clark
(@andrewclark80) reported
@VodafoneUK hello Vodafone. How am I going to be able to collect my Prosecco from Tesco? I secured a code but couldn’t open the app when I got to the store. Help!!