Vodafone outages and service status in Twyford, England

Problems in the last 24 hours in Twyford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Twyford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Twyford, England

The most recent Vodafone outage reports came from the following cities: Reading.

City	Problem Type	Report Time
Reading	Internet	1 day ago
Reading	Internet	12 days ago
Reading	Wi-fi	27 days ago
Reading	Internet	3 months ago
Yateley	Internet	3 months ago
Reading	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

• 
  jodyrule (@jodyrule) reported 6 minutes ago from Winkfield, England

  I was an advocate 4 @VodafoneUK #vodafone but this past 10 days (and still unable 2 speak to someone). I think thats #disgusting They told me they’d call me but never did. Now Ill b cut off because after 10 days I cannot speak to anyone. At least I got evidence of efforts

• 
  Alexander Bignell (@Biggers1977) reported 9 minutes ago from Yateley, England

  @VodafoneUK I’ve been with you for precisely 24hrs, moved from O2, and for all but one of those, your app is having “technical difficulties”… seriously, for nearly 24 hrs it’s still not working - come on now, sort it out…

• 
  James Lamb (@Lamb2ja) reported 14 minutes ago from Reading, England

  @VodafoneUK Hi, no it hasn’t resolved it. My issue was the router Keeps loosing power rest of the time no issues, router gets very warm and then turns off have to unplug and wait then plug in again for it to work.

• 
  J8y (@JoeBaguley) reported 15 minutes ago from Marlow Bottom, England

  @SimonRichards0n @VodafoneUK Forward them to 7726 (“SPAM”) to help educate their ‘ML/AI’ or ‘automated blacklisting’ or ‘person with spreadsheet’ or whatever it is they are using to stamp on these things.

• 
  Mitalee Nubeebuckus (@mitalee05) reported 16 minutes ago from Bracknell, England

  @VodafoneUK to a different vf contract and retain my number. Very idiot vf agent misunderstood and cancelled my 441 number which stopped working on 29 Apr (which I never requested. When I called up, I was stuck with a new contract of 2 more years and they ordered a temp number

• 
  Joshua Sales (@JoshuaSalesIX) reported 17 minutes ago from Wokingham, England

  There’s been a lot of **** in 2020, but the worst thing about it is I joined @VodafoneGroup @VodafoneUK

• 
  Philip K (@PSRK76) reported 20 minutes ago from Wokingham, England

  @VodafoneUK Kelly, thanks for the reply, just wish it was true. So they have reappeared on your website, as soon as the discount offer ended and nope, the offer did not come back. Very disappointing Vodafone, not something I hear that friends on other networks ever have an issue with.

• 
  Sandra Thompson-Drew (@SandraWThompson) reported 22 minutes ago from Slough, England

  On day #835 of a belated #BeThankful, I’m thankful for managing to keep my calm at the fourth time I was cut off by @VodafoneUK yesterday, trying to query my bill. Here’s hoping they actually resolve my issue today 🤞🏻

• 
  heidi (@thack8) reported 27 minutes ago from High Wycombe, England

  @VodafoneUK can not get through to anyone your chats don't reply when they do they are just so rude is the any other company that's treats people like this?

• 
  Cathy Mapp (@MappCathy) reported 29 minutes ago from Twyford, England

  @VodafoneUK the login link you sent me for the Vodafone advantage scheme doesn’t work it says the token had expired, are you able to help?

• 
  Dhikshana Turakhia Pering (@DTPering) reported 29 minutes ago from Maidenhead, England

  @VodafoneUK hi we have cancelled our broadband and gone live with a new provider today. You just emailed us to say you are not cancelling our contract we can’t get through on any of your lines of communication can you help?

• 
  Dan (@dancritt) reported 32 minutes ago from Windsor, England

  @VodafoneUK @EviL_Ras Also not working here. White Screen

• 
  Martyn rackley (@ratboy1980) reported 34 minutes ago from Wokingham, England

  Good afternoon.just had the worst experience I have ever had from one of your store manager’s.@VodafoneUK I think it is a bad effect on your company and to think it’s ok to treat customers like it #notgoodmanagement @VodafoneGroup

• 
  marco bertozzi (@m_bertozzi) reported 34 minutes ago from Beaconsfield, England

  I would literally be tripping over myself to get the ball in the open goal if I worked at BT or @VodafoneUK of @SkyHelpTeam to help kids learn

• 
  Andrea (@nexthopself) reported 38 minutes ago from Shinfield, England

  @VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

• 
  Erín Lyons (@erinxlyons) reported 43 minutes ago from Woodley, England

  AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

• 
  Gareth Strong (@Gazstronomous) reported 45 minutes ago from Slough, England

  @VodafoneUK your customer service is absolutely horrendous.

• 
  jodyrule (@jodyrule) reported 49 minutes ago from Winkfield, England

  I’m now just posting about how crap @VodafoneUK are and #customerservice for evidence. I cannot call them I cannot use their robot I cannot reply to their threats THEY STILL AINT CALLED THEY STILL AINT ACKNOWLEDGED AND ITLL BE MY FAULT EVEN WITH 2 weeks evidence A totes #joke

• 
  Mitalee Nubeebuckus (@mitalee05) reported 51 minutes ago from Bracknell, England

  @VodafoneUK it was my fault that due to lack of intelligence and low intellect a wrong number was disconnected by vf. Please can someone call me positively by tomorrow at my 07450 283 441 number to cancel 07553822031. It is giving me too much stress to the point that I m sick.

• 
  peter (@peter33266430) reported 51 minutes ago from Slough, England

  @VodafoneUK I was with EE any problem s they would resolve it there and then, Iam regretting moving to Vodafone, i have been waiting for a phone call for a week,about my overcharge on my bill but no one in Vodafone seems to give a dam.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  CentralActon 💙 (@CentrAct1) reported 12 minutes ago

  @Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.

• 
  Michael C (@bigmickc22) reported 16 minutes ago

  @VodafoneUK what the keck is wrong with the connection in Glasgow. Sitting at 4G all day. This far on the whole UK should be 5G all the time. Poor service

• 
  John Barr (@JohnBarrUK) reported 17 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  Amy Darcy (@darc69730) reported 18 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Liam (@LiabilityLiam) reported 19 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  Brown Paper Bag (@PaperBundle) reported 21 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

• 
  Heather Roberts (@HvrRoberts) reported 22 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  Nick Lawton (@Pontemiller) reported 29 minutes ago

  @VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.

• 
  Hywel Evans (@hywelsuchevans) reported 30 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?