Vodafone Outage in Barking, Greater London, England

@VodafoneUK my phone is restricted and told me to call customer service... I called, and it just repeats what it’s been saying when I try ring other numbers. It also didn’t send me my normal text to say my bill was due and tried to pay it on the day and said I have nothing to pay

Very disappointed with @VodafoneUK 8 years as a customer. I am due an upgrade and get absolutely nothing from them. Every year the cost just goes up!

@VodafoneUK thanks for the great customer service tonight! Cancelled my broadband (moved) and upgraded my phone plan - both reps I spoke with were ace 👌

I would strongly advise against anyone ever using @VodafoneUK for their internet, have been without internet for three days and their customer service is terrible and still no fix. As a freelancer I’m losing money because I can’t work, and Vodafone have done nothing

@VodafoneUK I hope that you sort out your customer service, i had to cancel my order because of redirection issues that was not done properly. I am really disappointed.

@VodafoneUK utterly is shock that my friend I recommend to leave o2 to you. Has endured the worst customer service and your app is also technical faults and now she’s disconnected! Please kindly explain

@VodafoneUK trying to contact Vodafone for the whole week got put on hold for hours issue still not resolve! Unhelpful online live chat very disappointed being customer with Vodafone for over 12 years!

@VodafoneUK The issue is Ben, I received the new upgrade phone but never recieved the bag to send the old phone back

@VodafoneUK This doesn’t mean that you make 4G work like shit so people have to upgrade. Thanks.

This is becoming a daily frustration and I look forward immensely to leaving this terrible company @VodafoneUK next month when my contract is up. I don’t care for your offers

hi, My card has arrived 😊Could you please help me to remove the Stolen/Lost bar😊 I sent you a private letter, but you didn't reply to me @VodafoneUK

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@Tractorgirl @TalkTalk @VodafoneUK If that happens I'll just cancel my dd and accept a number change. I don't understand how one of the biggest broadband companies don't have the technology to move their staff to home working and continue operating.

@Tractorgirl @TalkTalk @VodafoneUK My internet is so slow that when I video call a group of friends I'm unable to join in. They can't hear me and my screen keeps freezing, I can only communicate by typing in chat whilst watching them chat away to each other. I live alone, internet is so important for me to connect

@Tractorgirl @TalkTalk It's crazy, their message is that they're not running those services because of covid which suggests they haven't managed to make the move to working from home. I would've just upgraded with them but instead I'm moving to @VodafoneUK who've been great and will cancel TT for me.

@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

@VodafoneUK Despite requesting say 8 times for over 6 weeks you still have not sent me my SIM card. Have been a customer for 25 years plus, will not be for much longer. Totally let down by @VodafoneUK @VodafoneGroup

@VodafoneUK in the middle of a crisis you receive this JASON, we’re making a small change to the cost of your plan. We never want to From 30 March 2020, your plan(s) will go up by 2.5%. This is in line with the UK inflation rate (measured using Retail Price Index, n

@VodafoneUK i cant get through to customer services and my data and calls have been barred for over a week now - ive paid my bill

@VodafoneUK How does it help or why do I need , all time am at home :)

@VodafoneUK Your services are worst and poor. Give some funds to @VodafoneIN, I am decided for @reliancejio now. don't reply to me😡.

Hi @VodafoneUK. Just spent an agonising 30 mins on phone to you going round in circles trying to change the name on an account I used to manage. I left the organisation last summer (& DID change the name then but you seem to have ignored that). Please help. Phone support useless.

@VodafoneUK I know these are difficult times but I’ve been trying to get help through DM’s for the past 2 days. Someone different replies every 8 hours, nothing gets resolved. All I need is a SIM card to be registered. I need Wi-Fi by tomorrow or I can’t work!

@VodafoneIN @VodafoneAU @VodafoneUK @VodafoneGroup @vodafone Poor Network of vodafone, I am facingn issue last 5 days, Any of OTP SMS not delivered at a time, I received it after 5 to 6hours. so I am going to switch Vodafone to Jio, Bye Bye Poor Vodafone

@VodafoneUK They told her to wait 3 days before someone would contact her but going to be impossible now as number ported today and no phone disgusting leaving a vulnerable customer in this position @Ofcom

@VodafoneUK AVOID THIS NETWORK!!!! Still waiting 9 days now for handset to arrive, quick to take my money.. phones everyday to be told same crap .. am now cancelling direct debit and switching to network that WILL HELP ME!!

As if Network issues, call drops were not enough, this Chor company @VodafoneIN deducted Rs 99 for International roaming at 4am today. @VodafoneIN_News @VodafoneUK @VodafoneGroup #Rs99 #SCAM #vodafonefraud #vodafoneidea #vodafoneloot

@VodafoneUK Can you tell me when the broadband issues will be fixed in NP44 as it has now been down 24 hours.

@casco28 @virginmedia @VodafoneUK Yep, worst company I've ever held an account with. Switched providers over the weekend but I cant cant any contact with these either, joke of a company

@VodafoneUK you just lost a customer of over 17 years because you want to charge me £5 a month more than you would a new customer! No loyalty at all!!