Vodafone outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dublin, Leinster

The most recent Vodafone outage reports came from the following cities: Dublin.

City	Problem Type	Report Time
Dublin	Internet	2 minutes ago
Dublin	Internet	6 minutes ago
Dublin	Internet	17 minutes ago
Dublin	Internet	23 minutes ago
Dublin	Total Blackout	25 minutes ago
Dublin	Internet	33 minutes ago

Community Discussion

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Vodafone Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

• 
  KL (@22Atlanta22) reported 4 minutes ago from Dublin City, Leinster

  @VodafoneIreland @VodafoneUK it’s very disappointing and frustrating how you are delaying me to move to another network -when my contract has fully lapsed #poorcustomerservice #Vodafone

• 
  Grace Haughey (@GraceHaughey) reported 9 minutes ago from Dublin City, Leinster

  @VodafoneUK I’ve called 191 numerous times a day for 4 consecutive days & an auto msg is continually telling me they’re unable to take my call!I’ve been having issues with my new plan for a month now & it’s still not been sorted!! Please could someone help me/ this is ridiculous!

• 
  Joseph Ruane (@Irishjoey1) reported 22 minutes ago from Fingal County, Leinster

  @VodafoneUK your customer service is atrocious. My account number is 176815891 and I’m without broadband for over a month. After spending another 30 minutes this evening with your customer advisors who clearly don’t have access to all the relevant records - it can’t be explained

• 
  Megan Virgo (@MeganVirgo) reported 22 minutes ago from Dublin City, Leinster

  So it has now been three weeks and @VodafoneIreland still has not ported over my number. They don't seem to have any customer care team & I've already went back to the store and it still hasn't been fixed. @VodafoneUK @VodafoneCust

• 
  Zahara Moufid (@zaharam) reported 27 minutes ago from Dublin City, Leinster

  @VodafoneUK @VodafoneGroup @Vodaphone4 @VodafoneIN worst customer service !!! Paying lots for the service !! Barring my phone anytime they wish for no reason !! Telling me they made a mistake twice ... and I need to wait for 24 or 48 hours to invader it !! The manager can’t talk

• 
  Zahara Moufid (@zaharam) reported 34 minutes ago from Dublin City, Leinster

  @VodafoneIN @VodafoneGroup @VodafoneUK Blacklisted my phone by mistake!! Manager promised that it is going to be done by today and he didn’t do it !! That’s not a great service for your customers for 15 years !!!

• 
  Daniel Fulham (@Bawnville_Hoop) reported 38 minutes ago from Firhouse, Leinster

  @VodafoneUK hey I've hit my data roaming limit and need it extended before my monthly bill arrives on the 27th. Can you help please, the app chat said it's not possible. Thanks

• 
  Zahara Moufid (@zaharam) reported 40 minutes ago from Dublin City, Leinster

  This agent called Ahmed was so rude and he hang up on me because I asked him to speak to a manager @VodafoneIN @VodafoneUK

• 
  SUJIT KUMAR DAS (@Chakradan) reported 40 minutes ago from Dublin City, Leinster

  @VodafoneUK I requested an unlock code for iPhone 6 but VF emailed me IMEI provided is invalid. Whole day gone to to waste escalating this issues. Still no solution. Can someone help?

• 
  Nicky Dempsey (@Nicky747) reported 42 minutes ago from Dublin City, Leinster

  @HarvieDanger @VodafoneUK Hey harv so sorry this is so random I found your tweet trying to trouble shoot my phone being stuck on H+, did you have your SIM deprovisioned in the end?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady M - the real witch . (@mmi_music) reported 4 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  iamrohansen (@Rohan10105) reported 5 minutes ago

  @VodafoneUK my home broadband is not working since morning . I am in BH12 2HW area . Any update when this will get fixed.

• 
  Elizabeth (@Elizabe50513818) reported 6 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Ann Pierce-Jones (@AnnPierceJones1) reported 6 minutes ago

  @VodafoneUK since June your service has been well below acceptable level in Caernarfon. Despite this my last 2 bills didn't show any compensation & you've taken payment in full. Today 12 August has been particularly bad on both 4G & network. I've already raised this on account

• 
  geoff (@VictorMeldrew17) reported 7 minutes ago

  @Lindstar24 @VodafoneUK are an abysmal, thieving mobile & internet provider who charge exorbitant rates for a very poor service. ANYONE who has an account with them should seek professional help immediately.

• 
  Alan Handyman (@AlanHandyman4u) reported 10 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Or Sassur (@Orsassur2) reported 11 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Matty 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@Matty75890250) reported 18 minutes ago

  @VodafoneUK care to comment. I’ll be another customer moving away from Vodafone.

• 
  freespeech (@openchatter) reported 19 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  COASTER ADDICT (@COASTERADDICTWH) reported 21 minutes ago

  @OfficialRandL @VodafoneUK @PepsiUK Can you get free WiFi at readingif you are not a customer? Of Vida phone