Vodafone Outage Report in Thorpe St. Andrew, Norfolk, England
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E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Jackie Hamilton
(@Therapyschnor) reported
from
Norwich, England
@VodafoneUK @techradar Can we have the broadband we are paying for please. Customer services can’t help
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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Debbie de Spon
(@de_spon) reported
from
Ashwellthorpe, England
@VodafoneUK rubbish customer service, rubbish network. I’ve been a customer for many years.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK There’s never a good day for @OnecomUK customers who are paying huge costs for little data compared with real @VodafoneUK customers.
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Ian Wright
(@wrightster222) reported
from
Costessey, England
@VodafoneUK Your customer service one to one is poor. And dont like being lied to
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SY
(@syrocks69) reported
from
Norwich, England
@VodafoneUK typical Vodafone you make a complaint and they offer you something that cost you more. Totally loosing faith.
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robert woodrow
(@robwoodrow) reported
from
Scottow, England
@firth1985 @VodafoneUK Vodafone sucks arse mate, took £100 off us and they never fave it back , even though they said they would. Will never use them again and highly recommend no one else does . Do recommend @EE though
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Liam Killington
(@Killi87) reported
from
Scottow, England
Really disappointed with @VodafoneUK! So the deal I was quoted a few days ago is apparently ‘no longer available’ and there is ‘nothing they can do’! Piss poor customer service considering I’ve been a Vodafone customer for 20 years! Will be looking at a new provider...
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tucker
(@blueether1) reported
@VodafoneUK 1/2: Spent 10 days chasing Cust Serv reps for reply. Told V-Sos is “Standalone item” with no SIM, normal warranty doesn’t apply. I must pay for any investigation/repairs. I have no account number, my name is Paul Tucker. Worst Consumer experience ever.
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Debbie
(@Duranie67) reported
@_Ebil_ @VodafoneUK Yep. Same as me. I had been a customer for 10 years. Had enough of getting sent from person to person and getting no where fast.
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°=π•¶∆
(@UfoPilotu_) reported
@VodafoneUK I've tried all kinds of ways, James, but despite their words, they didn't help. I have communicated on social media and on the phone but they are not helping 🙄 I'll be happy if you call them for me. @VodafoneDestek @VodafoneTR
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Pablissimo
(@pcmclaughlin) reported
from
Sion Mills, Northern Ireland
@CPWTweets told @VodafoneUK (who can’t fix it) to disconnect my SIM yesterday - why? #incompetent Next, @dpd_support should have delivered new SIM today but didn’t. I care for my elderly mother, I’ve no phone for her to call. What will you all do tomorrow to help me?
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Will Honeywood
(@willhoneywood) reported
@aaronallison97 @VodafoneUK I’ve heard TalkTalk are quite good? Functioning customer service as well
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PhilSnow #ScumMedia 🦊#AllLivesMatter
(@P3llSnow09) reported
@JuanckersGhost @VodafoneUK @Andrew_Adonis lve left vodashite worse network in history
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saeid khaledian
(@saeidkhldn) reported
@VodafoneGroup @VodafoneUK restricted my calls for £10 which i dont know how croped up in my bill and now I cannot call up customer Service. If Vodafon dont activate my calls until morning I will never pay rest of my plan. Now choose between £10 or £800. 07411172478 Bye
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James
(@mrr0am3r) reported
@VodafoneUK my broadband has been off for 20 hours and no one can tell me when it’s going to be back on, just that it is being fixed.. why can’t anyone manage to get an update on this? So disappointing after being a customer for so many years.
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elliot boyce
(@elliotbcfcboyce) reported
@VodafoneUK @primevideouk My broadband has been down for 20hrs ! Poor poor service . Avoid
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saeid khaledian
(@saeidkhldn) reported
@VodafoneUK if until morning You dont connect my sim card I will go buy an EE sim and i never pay my plan and phone which cost £800. 07411172478