Vodafone Outage Report in Thorpe St. Andrew, Norfolk, England
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E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Andy Kiddell
(@AndyKiddell) reported
from
Hellesdon, England
@VodafoneUK I have 30 numbers with you but why is it so difficult to speak to someone who can help me whether I have one number or a thousand. I can’t do something online if your system doesn’t make allowance yet trying to get a human who I can understand to help is impossible
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUKHelp @OnecomUK @VodafoneUK No thanks, you’ve never been supportive throughout the 3-year contract knowing full well your data plans were extremely expensive £30 + VAT a month for just 4gb
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Annette Apps
(@nettieapps) reported
from
Sprowston, England
@VodafoneUK how do I unlock iPhone from Vodafone to change network on iPhone 11 Pro
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK it is now nearly 24 hours with little to no signal in my corner of NR12. All I’ve had is a text message telling me the network is down, which I’d worked out already. What are you planning to do about it? Cc @lucyshires @duncancbaker
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TopMark Norwich
(@TopMarkNorwich) reported
from
Poringland, England
@BIGDaddyDigital @MrSteThompson @VodafoneUK We had 6 weeks Oct/Nov of no coverage in our local area, they were very good and refunded £100 for loss of service. Happened again in March and again refunded. I always used chat box on the app 👍
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nchnthman
(@nchnthman) reported
from
Norwich, England
@VodafoneUK @OpenreachHelp New customer of Vodafone. Despite 3 contacts with customer service telling them Internet is not working, finally today (day2) OpenReach coming sometime tomorrow morning (8am-1pm) to fix line fault. No check carried out during changeover!!!
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Karen⚽️🏴
(@ncfc_karen19) reported
from
Norwich, England
@VodafoneUK hi, my contract experience today and I was wondering how much it would be to leave the company and go with another network with my number
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
.@VodafoneUK so disappointing that you’ve failed to send a replacement SIM card for my mother-in-law. She’s only been without her mobile since July as covid prevented you sending 1 for 3 months & now 1 you sent is broken! Your digital only approach alienates the vulnerable 🤬
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK just a few weeks to go before I can exit your poor pricing v data plans when compared to at real @VodafoneUK
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sarah
(@mannorwheb) reported
from
Hethersett, England
Help @VodafoneUK no internet! Is there trouble in NR9 area?
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Fair play. We’ll see if it’s as effective as it is secret. (btw, “*free* spam reporting service” - do you think it’s something you’d be justified in charging for?)
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Liam Killington
(@Killi87) reported
from
Scottow, England
It’s finally been done! After 15 years as a loyal customer..... 👋🏻 @VodafoneUK! Appalling customer service over the last few weeks tipped me over the edge!
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK @VodafoneUK still no sign of the “guaranteed” trade in payment being made. It’s now 34 days after you confirmed my device was accepted. Emails, phone calls, messages all containing false promises or at worst lies.
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Daniel Carey-Dawes
(@DanCareyDawes) reported
from
Lessingham, England
Hi @VodafoneUK for the second time in the last few days you have left some very isolated rural communities in North Norfolk without any mobile signal at all. When is this going to be sorted?
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Chris
(@Tuliptouch1) reported
from
Tacolneston, England
@VodafoneUK can someone please help me. I took up your trade in offer well over a month ago. You’ve had my phone since early September and promised the money in my account during the last week of September. I’ve called your “customer services “ twice now.
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loulouroberts
(@loulouroberts1) reported
from
Norwich, England
@VodafoneUK Because when I finally spoke to your representative Ash last Friday after two weeks of failed attempts to activate the sim he promised to send out new sim card as he deemed it broken.
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TheUnBanked
(@tonyf365) reported
from
Horsford, England
@VodafoneUK ordered a phone online and never delivered. Called them and they said they could beat that deal. Never did finished up paying more. Asked for a copy of call recording. And they said the rep didn't want to. How slimmy. 1 month til I kick this bunch into touch
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kenhurst 💙
(@kenhurst) reported
from
Norwich, England
@VodafoneUK Yup, I’m doing my bit by taking time and trouble to do all that and more. But nowhere is my question “what precisely is @VodafoneUK @VodafoneGroup doing” answered? “Dedicated team” and “take this matter seriously” are just platitudes.
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Bevy
(@BevyPetch) reported
from
Taverham, England
@VodafoneUK has anyone else had trouble with getting their old phone unlocked by Vodafone? It seems to be an impossible request
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A.Q.S Limited
(@AQS_Ltd) reported
from
Thorpe St. Andrew, England
@OnecomUK Really? Not for mobile data pricing plans when compared to @VodafoneUK considering we use said company through you. Only 9 days left before we can formally notify you of our intention to terminate contracts #ripoffcompany
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Rawlings
(@steverawlings) reported
@VodafoneUK My resolution is to tell everybody I can how abysmal VF customer service and accountability is. Having to wait more than 4 weeks to get broadband, not being communicated with and then being offered an insulting £5 a day for each day of delay.
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Gemma Styles
(@gemmastyles82) reported
@VodafoneUK Hello, yes, it is happening on both wired and WiFi connections. During the online chat they did a line check and said the problem would be resolved but it isn’t.
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Rachel Hampson💙
(@rachelhannah76) reported
@steverawlings @willgoodwin12 @VodafoneUK Everything that you two have said and more!!! Terrible company and judging by the comments it looks like others feel the same.
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LillyInTheSun
(@lillyinthesun) reported
@VodafoneUK #VodafoneTreats I am determined to cut down on waste food and I'm going to start by eating all the old stuff at the bottom of the freezer.
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Lisa
(@Lisa_price1984) reported
@VodafoneUK Happy New Year! Mine is to backup my phone to the Cloud. I've never done it and been lucky not to have lost anything but I really need to get around to doing it! #VodafoneTreats
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FizzyPo
(@BeeJ_JJ) reported
@KirstyWarner @_LeonBrown @VodafoneUK I was going to go the same, but I wouldn’t cope with the unjust systems that are in place with SEN support and schooling….I would get sacked!
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Maria J. Verdugo 🌳
(@MariaJesusV) reported
@VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…
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Yamesh
(@yamesh) reported
@VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website
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Steve Rawlings
(@steverawlings) reported
@VodafoneUK And having waited 4 weeks, phoning VF complaints to be told that they can’t offer further compensation, being told that customer services will phone to discuss my case within 10 (TEN!) days. Appalling service.
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gary tordoff
(@chinleyman) reported
@VodafoneUK Hang on a minute, unless I cancel you keep on charging me for a phone I have already paid for? Feels somewhat fraudulent or malpractice at the very least. I've had no email or text.