Vodafone Outage in Leicester, England

@Aimee_Asbridge @VodafoneUK What the hell that’s bad

@VodafoneUK I’m looking to cancel some extra data that’s been added to my plan but can’t access my vodafone account to do this, can you help pls

@VodafoneUK I’m trying to contact your customer service by phone. But your IVR system is sending me round in circles! 😤 All I want to do is talk to someone #notahappybunny Why do you have to make so f***ing hard ...

@VodafoneUK any issues with the mY Vodafone app. My mum can’t get it to work and I live 100 miles away . Been to a shop and tried the text help but no one could help. SOS 🆘 HELP

@VodafoneUK are you having network issues? My team who are spread all over UK are having trouble with phone calls texting and intermittent internet

Day 6 of no broadband, thanks @VodafoneUK .... 15 different phone calls. 9 failures in customer service. 7 Hours and 34 min wasted (and counting).... failed Mission: To enrich our customer's lives through the unique power of mobile communication...

Hi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you

Fix your app @VodafoneUK

Todays rant is with @Apple @AppleSupport . My phone is faulty. They tell me 1, it’s not in warranty when @VodafoneUK tell me it is. My @NatWest_Help ins won’t help because they say it’s in warranty. I’ve been on the phone nearly 4 hours to these 3. #Apple #Vodafone 👧 🔨

Great customer service from @VodafoneUK... Not! Nothing like rewarding customer loyalty hey!

@VodafoneUK. Sirs, my Son has a basic cheap payg mobile. It's on Vodafone, as it has from the beginning. He has a message about the points value he can use. Problem he cannot access the Internet. Number ends 3333. Can I phone 191 to get the points onto his phone

@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.

@VodafoneUK i need help! I have a phone contract with you...

@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x

@VodafoneUK I need help... Your ignoring me 😭

Hello @VodafoneUK for 6 months of nightmare with you & your customer service agent, and you offer me a measly £10. Glad to have cancelled my contract today with you. A total disgrace!!

@VodafoneUK well tonight have no broadband as you have taken over my broadband without permission after cancelling my move from BT. now I have no broadband to work! So guess what a loyal customer will be leaving Vodafone for BT both BB & all 4 family mobile lines

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK 2/2 on my original number. It’s only day 1 and it’s already a nightmare. I need a normal contract. I can’t operate my business like this. Please can someone help?

@VodafoneUK hi I have a problem with my phone. I thought I had renewed my contract but I had someone taken out a 2nd one. This caused 3 hours of phone chat and the only ‘solution’ available to me was to cancel my contract for the 2nd phone and have a pay as you go one 1/2

@VodafoneUK My home broadband has been down since 10.30am. Can you advise when it will be operational again?

Disgusting service once again from @VodafoneUK Can't wait until my contract is up in July and I can leave to another network

@VodafoneUK I have sent you a DM. You have messed me about for weeks. Please reply ASAP to fix the situation.

Be aware @VodafoneUK will not cancel a distance sold phone contract, within the 14 day cooling off period, immediately. They will attempt to string it out, charging customers who have been unable to use their 'services' for an unspecified time. @BBCWatchdog @BBCYourMoney. 🤔

@VodafoneUK check out the chat history I made with your service online. My account number is 7058078657

@VodafoneUK @YouTube Vodafone is a terrible company! I did not receive my order (unlimited sim and device). I asked them to resend, and they refused. Then, I ask them to cancel my order, and they transfer my chat to the whole company's department with no solution.

I’d have previously recommended Vodafone to everyone, but honestly if you’re considering swapping network do not use @VodafoneUK - I regret renewing my contract with them. 0 customer loyalty and shocking service. Don’t get tied into a contract like I have. Avoid them!

I really don’t like to take anything out on call handlers, as it’s not their fault, but I REALLY cannot stay patient anymore. Someone from @VodafoneUK is about to get an earful. DO NOT USE THIS NETWORK!!!!