Vodafone Outage in Leicester, England

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises

@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules

@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all

@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible

@sianelss @VodafoneUK That's terrible, my friend xx

@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.

@davidgraham809 @ODEONCinemas @VodafoneUK Same problem... I planned 2 weeks in advance to see the movie, we got there, they said you can't use it because we're a luxe cinema.

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.

@VodafoneUK your automated option is not working. Coverage has been poor lately. Can’t even get a response. #diasppointed #poorcustomerservice

@VodafoneUK your customer service is awful, my husband was on hold for nearly an hour then when he did get through to someone they spoke to him then cut him off! He’s currently back on hold waiting to speak to someone again!

@VodafoneUK can you please fix the online and app login so I can view my bills

@DPD_UK massive fail delivering @VodafoneUK router. Wait in all day, no SMS, u send email thanking me for rescheduling. No I didn’t. Why lie on an email? Fact is you don’t have the capacity & Leicester have run out of vans/drivers. I’m on holiday tomorrow. Thanks for the service

Please can you help? Have no pin so cannot advance on phone or in a store and was told to ring customer service for one but need a pin for that! My sons bill has extra ££ added on this month and not sure why? Thank you @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats @VodafoneUK treat myself to a dvd x

@VodafoneUK @AmazonUK I’d treat my boyfriend #TuesdayTreats @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats I would treat my husband to some new socks!

@KChen_8 @VodafoneUK I had the same problem this morning!!

@VodafoneUK @AmazonUK I’d treat mum @VodafoneUK #tuesdaytreats

@VodafoneUK I started off by doing that...and then this ensued. I still haven't received a code & I have raised a complaint with @Ofcom . I had similar problems with the last 2 contacts: you don't follow @Ofcom procedures.

@VodafoneUK You wouldn't be losing me, you just wouldn't have me as broadband customer. The best baited hook is getting me. That google hub doesnt appeal at all

3 weeks 3 hours 2 reference tickets later Vodafone can’t fix a simple login issue. #Vodafonedown #vodafoneuk #shambles

@VodafoneUK went through the change DNS steps last night to stop my wifi from dropping out then today no internet at all and according to down detector I'm not the only one

@VodafoneUK pls dont EVER use them, they have signed us up for 40 M plus fibre through a comparison site, this costed £7 more than standard 35 M tariff, the performance was NEVER 40 , neither it was 35M they giving me a 10% discount on not reaching 35 M, but no refound on the £7

@VodafoneUK I'll be switching to another broadband provider unless you get this shit sorted out. It's insane.

@VodafoneUK I have never had such a bad experience using a broadband provider. For the past 2 weeks the internet is absolute terrible and it's actually insane how bad it is. I extremely disrecommend getting Vodafone. 1000+ ping while gaming, slow load times on chrome, etc.

@VodafoneUK never take a phone out with them. Pure scum the worst of the worst.

@BoltonUni @O2 @ThreeUK @EE @VodafoneUK They were never gonna give #justiceforgrenfell and they were never intending to remove all cladding. This WILL keep happening til a @jeremycorbyn gov sends stripping teams nationwide mandated to strip off all flammable cladding on all buildings 24/7 for 14 days.

@VodafoneUK absolute shambles of a company, customer services are a complete disgrace, your technical team are incompetent at best. I strongly urge anyone considering Vodafone to look ales where literally anywhere else. 2 tins a a bit strong would be better