Vodafone Outage in Thrussington, Leicestershire, England

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises

@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules

@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all

@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible

@sianelss @VodafoneUK That's terrible, my friend xx

@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.

@davidgraham809 @ODEONCinemas @VodafoneUK Same problem... I planned 2 weeks in advance to see the movie, we got there, they said you can't use it because we're a luxe cinema.

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.

@VodafoneUK your automated option is not working. Coverage has been poor lately. Can’t even get a response. #diasppointed #poorcustomerservice

Help #TuesdayTreats! Christmas comes just once a year why am I not ready - present ideas from @VodafoneUK

@emilyjerman @laurenlaverne @VodafoneUK This happened to a friend when trying to cancel her sisters Facebook account! Ridiculous!

@VodafoneUK can you please fix the online and app login so I can view my bills

Please can you help? Have no pin so cannot advance on phone or in a store and was told to ring customer service for one but need a pin for that! My sons bill has extra ££ added on this month and not sure why? Thank you @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats @VodafoneUK treat myself to a dvd x

@VodafoneUK @AmazonUK I’d treat my boyfriend #TuesdayTreats @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats I would treat my husband to some new socks!

@KChen_8 @VodafoneUK I had the same problem this morning!!

@VodafoneUK @AmazonUK I’d treat mum @VodafoneUK #tuesdaytreats

@VodafoneUK What is going on with your Network? It’s been down for 2 hours now. And my red bundle package has stopped working yet again...

@rowson78 @VodafoneUK I had mine added via an app chat mate. I always cringe when I renew my contract every 2 years. I spend hours trying to sort out my account. Broken promises from the store. #Customerservice is shocking. How they can work a business and then go back on it until you complain.

Why is it that whenever I have to contact @VodafoneUK by DM they never bother replying, they have to be one of the most terrible companies that I’ve had the displeasure of having to deal with

@punchtownparry @ThreeUK I’m on @EE and don’t seem to have any probs like that......@VodafoneUK are pretty awful too

@VodafoneUk I was with o2 for 12 years and NEVER had these kind of issues. #Compensation #Putyourcustomerfirst - Maybe i should have stayed!!!!!

@VodafoneUK your network switch service is appalling, changed my sim card on Thursday nite and no network since, leaving me without access to my apple pay, and cab services for a DJ on the busiest weekend of the year!!!!!!!!! Fuming is an understatement #Terribleservice #Shocking

@VodafoneUK are a joke !! Been escalating my issue for over 3 weeks and still no ‘48hour call back’ how many times do I have to call for you to admit fault ! Never use them !

@VodafoneUK disconnected my broadband if their mistake,then got lied by their customer service to fix in 24 hrs; getting text activation for 23 Dec. What a joke! Screwing up my holiday season. Pathetic! customer service a joke just keep coming up with different excuses. Waiting..

Hi @VodafoneUK . 3 days ago I contacted you... and you’ve not responded! My original complaint was about your customer service.... and now you’ve ignored me for 3 days! This needs a resolution!

Hi @VodafoneUK . 3 days ago I contacted you... and you’ve not responded! My original complaint was about your customer service.... and you’re response is to ignore me for 3 days!

@VodafoneUK You have not responded to my messages since Wednesday, I’m still having issues. Internet still off & on. Can you please look into it.