Vodafone Outage in Thrussington, Leicestershire, England

Fix your app @VodafoneUK

Todays rant is with @Apple @AppleSupport . My phone is faulty. They tell me 1, it’s not in warranty when @VodafoneUK tell me it is. My @NatWest_Help ins won’t help because they say it’s in warranty. I’ve been on the phone nearly 4 hours to these 3. #Apple #Vodafone 👧 🔨

Great customer service from @VodafoneUK... Not! Nothing like rewarding customer loyalty hey!

@VodafoneUK. Sirs, my Son has a basic cheap payg mobile. It's on Vodafone, as it has from the beginning. He has a message about the points value he can use. Problem he cannot access the Internet. Number ends 3333. Can I phone 191 to get the points onto his phone

@VodafoneUK have you seen this think I found my line problem!!!!

@VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered

@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.

@VodafoneUK i need help! I have a phone contract with you...

@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x

@VodafoneUK I need help... Your ignoring me 😭

Hello @VodafoneUK for 6 months of nightmare with you & your customer service agent, and you offer me a measly £10. Glad to have cancelled my contract today with you. A total disgrace!!

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises

@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules

@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all

@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible

@sianelss @VodafoneUK That's terrible, my friend xx

@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.

@vodafoneuk connection has been dropping out regularly for like 3 weeks now, webchat doesn't work, takes days to be responded to over DMs; got told to do a 48 hour line test and inform when starting which i've done but still haven't had a response; appalling customer service

@VodafoneUK I would but have been having problems since you turned off my internet and now say I’ve never had an a broadband a/c with you although have agreed that I have - confused - so am I

Today's @VodafoneUK Internet experience comes from "Lynch Hill" which it would seem is near Slough - but not near me. Again - ironic that their mobile service is so good but their home internet IS AWFUL. Do not buy.

@VodafoneUK seriously never ever had such bad experience as with you #avoidvodafone

@VodafoneUK any chance you can inform me why your staff are making a high risk pregnant woman go into store to resolve an issue that is your fault??

@VodafoneUK how disgusting that a customer of 10 years can’t get any different discounts on renewing a contract than a completely new customer!.....well it’s goodbye from me!

@VodafoneUK I don't know which is worse your phone signal or your customer service department .

@VodafoneUK weird that as a customer of 6 years you don’t have any offers available to existing customers. Sales person on live chat was on offering what was available on the website. Will be moving networks ASAP

@VodafoneUK don't seem to have any 4G signal in Argyll... Is there a problem??

Call @VodafoneUK about an a/c issue that was sorted and they ‘kindly’ put me through to sales to amend my plan. Then told repeatedly answers to my questions are on the app. I appreciate that but if I’d known when I called I was going to discuss changing my a/c I’d have looked