Vodafone Outage in Leicestershire, England

@VodafoneUK I need help... Your ignoring me 😭

Hello @VodafoneUK for 6 months of nightmare with you & your customer service agent, and you offer me a measly £10. Glad to have cancelled my contract today with you. A total disgrace!!

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises

@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules

@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all

@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible

@sianelss @VodafoneUK That's terrible, my friend xx

@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.

@davidgraham809 @ODEONCinemas @VodafoneUK Same problem... I planned 2 weeks in advance to see the movie, we got there, they said you can't use it because we're a luxe cinema.

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.

@VodafoneUK your automated option is not working. Coverage has been poor lately. Can’t even get a response. #diasppointed #poorcustomerservice

Help #TuesdayTreats! Christmas comes just once a year why am I not ready - present ideas from @VodafoneUK

@VodafoneUK your customer service is awful, my husband was on hold for nearly an hour then when he did get through to someone they spoke to him then cut him off! He’s currently back on hold waiting to speak to someone again!

@VodafoneUK can you please fix the online and app login so I can view my bills

Please can you help? Have no pin so cannot advance on phone or in a store and was told to ring customer service for one but need a pin for that! My sons bill has extra ££ added on this month and not sure why? Thank you @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats @VodafoneUK treat myself to a dvd x

@VodafoneUK @AmazonUK I’d treat my boyfriend #TuesdayTreats @VodafoneUK

@VodafoneUK @AmazonUK #TuesdayTreats I would treat my husband to some new socks!

@KChen_8 @VodafoneUK I had the same problem this morning!!

@VodafoneUK @AmazonUK I’d treat mum @VodafoneUK #tuesdaytreats

Day 4 without signal in the CF45 area.@VodafoneUK paying for something for nothing.Everytime I contact them they say they can't update me.Just sign up to the signal alerts. One big joke.Not helpful at all.They need to understand mobile phones is some peoples only way of contact.

@PilotDeborah @ThreeUK @VodafoneUK @O2 @EE EE is your best bet! I ditched Three for a move to EE a year or so ago and never looked back. O2 struggle in airports. Best thing to do is get a prepaid SIM card and try out a different company that way before you commit. Especially if you have a dual SIM phone 😀

@VodafoneUK My god you wanna pay the engineers more they might get the problem fixed a bit quicker it’s only been over three weeks

@cho_boketto @VodafoneUK Feel your pain, I’m having a completely different issue thou @VodafoneUK #messatthebacstage #shame

@VodafoneUK how do I claim the very rewards when your App has been down for OVER THREE WEEKS 😡😡😡😡😡😡😡😡😡😡😡😡

@VodafoneUK Can you tell me why your upgrades and offers page is blank. This is not a browser or network issue. I have tried on a laptop (2 browser) and a phone on WiFi and 4g. Thanks

@VodafoneUK Yes he did, the only thing they did was to make the phone sim free and just charged to tablet, which he never ever used

@VodafoneUK ******* took you 24hrs to reply your a joke

@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

@VodafoneUK I don’t k ow where to start! Ongoing problem about to tip me over the edge .. going on since last year