Vodafone outages and service status in Leicestershire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Jamie Lewis Rennie (@JLROnIceUK) reported from Leicestershire, England@VodafoneUK Well it's true! I understand you need to pay for these but as a customer when it's free, it meant to be free, without P&P, so truth, it's not free at all is it?
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible
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Verity monaghan 🌹 (@monaghan_verity) reported from Ratby, EnglandTodays rant is with @Apple @AppleSupport . My phone is faulty. They tell me 1, it’s not in warranty when @VodafoneUK tell me it is. My @NatWest_Help ins won’t help because they say it’s in warranty. I’ve been on the phone nearly 4 hours to these 3. #Apple #Vodafone 👧 🔨
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irvin santiago (@IrvinjohnIrvin) reported from Leicestershire, England@VodafoneUK what you did to me is disgusting. You’re the one cause trouble to me. By the mistake and incompetency of your staff did to me. And now I’m trapped in your contract. #NeverAgain to @VodafoneUK
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Ghost Nation (@jigsaw196) reported from Leicestershire, England@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.
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Paulifd (@paulifd) reported from Leicestershire, England@timcabrelli @VodafoneUK Yes, I think sky will be my choice. I’ve been a customer of theirs for over 20 something years. Sad really, I’ve been with Vodafone for something similar.
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing
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Liz Smyth 🧼👏🏻 (@NotSoThin_Lizzy) reported from Leicestershire, EnglandHi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you
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Robert Mason (@masonrj1) reported from Wysall, England@VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered
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Chris Jones (@Chris211162) reported from Kirby Muxloe, England@sianelss @VodafoneUK That's terrible, my friend xx
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x
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Ron Pelley (@rpelley) reported from Ketteringham, England@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Dan Jex (@danjex89) reported from Markfield, EnglandDay 6 of no broadband, thanks @VodafoneUK .... 15 different phone calls. 9 failures in customer service. 7 Hours and 34 min wasted (and counting).... failed Mission: To enrich our customer's lives through the unique power of mobile communication...
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.
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𝐂𝐡𝐥𝐨𝐞 (@ChloeP96) reported from Anstey, EnglandNice of Vodafone to freeze people on benefits bill, but us who have to work have to pay the ridiculous increase! Customer service is an absolute joke, too!! @VodafoneUK
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules
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Gursimran Singh ♥ (@yesitsmeguru) reported from Leicestershire, England@davidgraham809 @ODEONCinemas @VodafoneUK Same problem... I planned 2 weeks in advance to see the movie, we got there, they said you can't use it because we're a luxe cinema.
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Steve Clark (@jockularity) reported from Thrussington, England@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jane (@Jane82501718) reportedOh dear -it’s another stupid woman in charge @VodafoneUK
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Simon Barry (@barrysim) reported@WelshRugbyUnion @VodafoneUK Same response as last year **** right off
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ToeKneeAbs (@ToeKneeAbs) reported@Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!
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Karen Smith (@kazfg) reported@SianaNache79742 Probably was told when they all landed at dover, and were counted there. They would need to know how many buses to bring to take them to their tax payer accommodations and how many @VodafoneUK phones and sims to issue
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Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK I feel a lawsuit should be coming for vodafone. No love lost with reform, but attacking this at any angle is a good thing. **** anyone who helps with the crossings.
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That guy (@DaveHol27360883) reported@VodafoneUK Handing out sim cards to rapists. Shame on you, you'll never get my business again.
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Edward Ward (@EAandSJWard) reported@dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.
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Alvin (@Alvin83605954) reported@Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK