Vodafone outages and service status in Leicestershire, England
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- Vodafone generated 0 outage signals in the last 24 hours around Leicestershire, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Leicestershire, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Leicestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Leicestershire, England
Latest outage, problems and issue reports in Leicestershire and nearby locations:
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish
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Ron Pelley (@rpelley) reported from Ketteringham, England@RoyalAlbertHall Thank you for the prompt reply. In fact I see where the problem is.@VodafoneUK network was clearly having problems this morning. AGAIN! Once I switched to @ThreeUK it went through…minutes to spare.
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Verity monaghan 🌹 (@monaghan_verity) reported from Ratby, EnglandTodays rant is with @Apple @AppleSupport . My phone is faulty. They tell me 1, it’s not in warranty when @VodafoneUK tell me it is. My @NatWest_Help ins won’t help because they say it’s in warranty. I’ve been on the phone nearly 4 hours to these 3. #Apple #Vodafone 👧 🔨
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Robert Mason (@masonrj1) reported from Wysall, England@VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered
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Damian Kinsella (@damiankinsella8) reported from Melton Mowbray, EnglandHello @VodafoneUK for 6 months of nightmare with you & your customer service agent, and you offer me a measly £10. Glad to have cancelled my contract today with you. A total disgrace!!
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𝐂𝐡𝐥𝐨𝐞 (@ChloeP96) reported from Anstey, EnglandNice of Vodafone to freeze people on benefits bill, but us who have to work have to pay the ridiculous increase! Customer service is an absolute joke, too!! @VodafoneUK
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Andy Lewis (@5CATFish) reported from Groby, England@VodafoneUK are you having network issues? My team who are spread all over UK are having trouble with phone calls texting and intermittent internet
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Steve Clark (@jockularity) reported from Thrussington, England@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible
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Chris Jones (@Chris211162) reported from Kirby Muxloe, England@sianelss @VodafoneUK That's terrible, my friend xx
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises
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Dan Jex (@danjex89) reported from Markfield, EnglandDay 6 of no broadband, thanks @VodafoneUK .... 15 different phone calls. 9 failures in customer service. 7 Hours and 34 min wasted (and counting).... failed Mission: To enrich our customer's lives through the unique power of mobile communication...
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irvin santiago (@IrvinjohnIrvin) reported from Leicestershire, England@VodafoneUK what you did to me is disgusting. You’re the one cause trouble to me. By the mistake and incompetency of your staff did to me. And now I’m trapped in your contract. #NeverAgain to @VodafoneUK
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David J Leeke (@coopercarman) reported from Anstey, England@VodafoneUK. Sirs, my Son has a basic cheap payg mobile. It's on Vodafone, as it has from the beginning. He has a message about the points value he can use. Problem he cannot access the Internet. Number ends 3333. Can I phone 191 to get the points onto his phone
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x
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Liz Smyth 🧼👏🏻 (@NotSoThin_Lizzy) reported from Leicestershire, EnglandHi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you
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CHLᎧE (@ChloeP96) reported from Anstey, England@VodafoneUK i need help! I have a phone contract with you...
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lizrichards24 (@SonyRichards4) reported@VodafoneUK Please can you help with a query?
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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Rogue One (@RogueOne18) reportedNow for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested
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Bob Bluffield (@BobGrumpies) reported@Katielou86x @Iromg @VodafoneUK Jeez! I never knew this! Where are their sponsors listed?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Captain Giant (@Captain_P_Giant) reportedWants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK
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lady M - the real witch . (@mmi_music) reported@NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet