Vodafone outages and service status in Aberdeen, Scotland
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Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandMy broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandHad poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandThe @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Trish Banks (@Potagedujour) reported from Aberdeen, Scotland@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Hannah McIntosh (@hannahalison_) reported from Cove, Scotland@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Gregor McAbery (@GregorMcAbery) reported from Aberdeen, ScotlandHi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Brian Paxton 🏴 (@Brian50run) reported from Aberdeen, Scotland@VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down
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Billy Fong (@BillyFong89) reported from Aberdeen, ScotlandSo still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandBeen on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Paul 🚁 (@abzpaul) reported from Bucksburn, ScotlandHello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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The Flying Scotsman 🏴 (@FlyingScotsManJ) reported from Aberdeen, Scotland@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Stuart Davidson (@SDavidson666) reported from Aberdeen, ScotlandAh nothing like being messed around by your TV provider after you've been so loyal to them. @TalkTalkTV get your customer service sorted out as it is absolutely horrendous, on the verge of joining @VodafoneUK
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Mr Kerry 🏳️🌈 (@MrKerry_Bio) reported from Aberdeen, ScotlandSo glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Alison Gray (@alisong35) reported from Aberdeen, ScotlandTotally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandThanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Paul 🚁 (@abzpaul) reported from Bucksburn, ScotlandAs @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Simmie66 (@bsimpson66) reported from Bridge of Don, ScotlandIt might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported@BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really
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Graham Wharton (@Graham_Wharton) reported@KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.
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Bob Baird (@VanDeretto) reported@VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?
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AmeliaEdwards (@PyramidAmelia) reported@VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please
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Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reportedIf you're with @VodafoneUK and decide to leave god help you, they're a nightmare.
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danielle (@DaniB_x) reported@bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.
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AM (@itsmeitsmeandy) reported@VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank
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AB (@bally1001) reported@VodafoneUK is seriously terrible to deal with. 🙈🙈
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Mike 'The Caretaker' (@MikeSparkes2) reported@VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi
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Jan Cavelle (@jancavelle) reported@VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling