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Vodafone Outage Report in Aberdeen, Scotland

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

  • dangreavey
    Dan Greavey (@dangreavey) reported from Port Elphinstone, Scotland

    @GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.

  • cari_nellie
    Natural Disaster⁷ (@cari_nellie) reported from Aberdeen, Scotland

    @VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....

  • Potagedujour
    Trish Banks (@Potagedujour) reported from Aberdeen, Scotland

    @VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland

    Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland

    Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!

  • GregorMcAbery
    Gregor McAbery (@GregorMcAbery) reported from Aberdeen, Scotland

    Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?

  • FlyingScotsManJ
    The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported from Aberdeen, Scotland

    @VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland

    Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...

  • bsimpson66
    Simmie66 (@bsimpson66) reported from Bridge of Don, Scotland

    It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit

  • DazzHulsee
    Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    @deanramsey2 @VodafoneUK Sky and bt are just as bad

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland

    2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....

  • BillyFong89
    Billy Fong (@BillyFong89) reported from Aberdeen, Scotland

    So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?

  • aekido
    Levi (@aekido) reported from Aberdeen, Scotland

    Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp

  • hannahalison_
    Hannah McIntosh (@hannahalison_) reported from Cove, Scotland

    @VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    @VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    @VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't

  • Mitchinator
    Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, Scotland

    My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.

  • abzpaul
    Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland

    As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??

  • Mitchinator
    Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, Scotland

    The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.

  • nicmac58988172
    nic mac (@nicmac58988172) reported from Aberdeen, Scotland

    @VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolagoldie3
    nicola goldie (@nicolagoldie3) reported

    Very disappointed @VodafoneUK we paid for ultra fast broadband, we had our installation on Thursday... and @CityFibre fault means we have no service... and the best we can hope for is someone to call me back NEXT Thursday! Not good enough!

  • cosmeticexpert
    Peace & Love (@cosmeticexpert) reported

    The landline was working perfectly until they 'accidentally' cut it off. Now they are trying to push a new service on her. Her landline was working perfectly fine before they disconnected the landline in 'error'. @VodafoneUK how do we escalate the matter?

  • Sugghowellxo
    your average fan account (@Sugghowellxo) reported

    @VodafoneUK hi, I’ve paid my bill but you have taken double payment for some reason. Can someone DM me to fix this please. Thanks.

  • carolinep0
    Caroline P. 🇪🇺🔶 💙 What is today's fresh hell? (@carolinep0) reported

    @VodafoneUK You have charged me £9.39 to call YOUR COMPLAINTS LINE! Around 90 mins YOU kept ME on hold! I couldn't use my mobile because YOU can't provide a service. I was told calling YOU from my landline is free! Furious .. 9 hours of my life wasted. And still it goes on & on!

  • KrojanUK
    Kro (@KrojanUK) reported

    Still no Gigafast or phone service due to a "fault", nobody lets you know what's going on or an ETA on a fix @VodafoneUK, which is great during half term and easter bank holiday weekend, and won't get comp due to cityfibre managed not openreach (and bank holiday)

  • John_Ogden
    John Ogden (@John_Ogden) reported

    @SiRound @ThreeUK @VodafoneUK Am close. Finally though to cancellations They apparently understand my frustrations and will surely help

  • manishksuman_
    Manish Kumar Suman (@manishksuman_) reported

    I went to buy sim of vi today but my id is not getting sim card please solve my problem as soon as possible. @VodafoneUK

  • BJDunn33
    Billy Joseph Dunn (@BJDunn33) reported

    @VodafoneUK It’s connected via Ethernet, every wire in this house works, there is no issues with my wires or my hub nor my phone line connection, this is definitely an issue with the green box connection, and needs a engineer to look at it.

  • friday3732
    friday3732 (@friday3732) reported

    @MoneySavingExp Hey MSE, I joined @VodafoneUK broadband via your site. Are you aware how dreadful they are! No broadband, telephone switched off, no date to fix & appalling customer service when you can eventually get through. How do I escalate this??

  • danrush
    Dan Rushton (@danrush) reported

    Have you had any reports of increased accidental emergency calls recently @VodafoneUK? I'm on a moto g(30) and have had this since upgrading to Android 12 last week...