Vodafone outages and service status in Aberdeen, Scotland

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  Darren Hulse (@DazzHulsee) reported 1 minute ago from Aberdeen, Scotland

  @deanramsey2 @VodafoneUK Sky and bt are just as bad

• 
  Paul 🚁 (@abzpaul) reported 5 minutes ago from Bucksburn, Scotland

  As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??

• 
  Simmie66 (@bsimpson66) reported 6 minutes ago from Bridge of Don, Scotland

  It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit

• 
  Kevin Mitchell (Rebooting...) (@Mitchinator) reported 7 minutes ago from Aberdeen, Scotland

  My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.

• 
  Ben (@CabinClassBoy) reported 9 minutes ago from Aberdeen, Scotland

  Really wish @BBCWatchdog would investigate the coverage issues with @VodafoneUK why they’ve been voted the best I never know. Still can’t provide a decent 3/4G signal in Aberdeen!! Time to switch provider I think.

• 
  Brian Paxton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Brian50run) reported 10 minutes ago from Aberdeen, Scotland

  @VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down

• 
  Gregor McAbery (@GregorMcAbery) reported 10 minutes ago from Aberdeen, Scotland

  Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?

• 
  Paul 🚁 (@abzpaul) reported 16 minutes ago from Bucksburn, Scotland

  @VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't

• 
  Cat 🎧 🌌 🗺 🏉 📝 (@l1lly_c) reported 27 minutes ago from Aberdeen, Scotland

  @VodafoneUK I managed to fix it now, thanks.

• 
  Paul 🚁 (@abzpaul) reported 28 minutes ago from Belhelvie, Scotland

  Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...

• 
  Mr Kerry 🏳️‍🌈 (@MrKerry_Bio) reported 30 minutes ago from Aberdeen, Scotland

  So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.

• 
  Kevin Mitchell (Rebooting...) (@Mitchinator) reported 32 minutes ago from Aberdeen, Scotland

  The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.

• 
  Paul 🚁 (@abzpaul) reported 35 minutes ago from Belhelvie, Scotland

  Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!

• 
  Dan Greavey (@dangreavey) reported 39 minutes ago from Port Elphinstone, Scotland

  @GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.

• 
  Paul 🚁 (@abzpaul) reported 43 minutes ago from Bucksburn, Scotland

  Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

• 
  Hannah McIntosh (@hannahalison_) reported 46 minutes ago from Cove, Scotland

  @VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?

• 
  Alison Gray (@alisong35) reported 50 minutes ago from Aberdeen, Scotland

  Totally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk

• 
  Darren Hulse (@DazzHulsee) reported 50 minutes ago from Aberdeen, Scotland

  @deanramsey2 @VodafoneUK 3s just as bad mate

• 
  Billy Fong (@BillyFong89) reported 51 minutes ago from Aberdeen, Scotland

  So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?

• 
  Marky Mark* (@markrs75) reported 51 minutes ago from Aberdeen, Scotland

  @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon taylor (@simon5843) reported 4 minutes ago

  @VodafoneUK yet again piss poor from your company, new phone not working, 24 hrs with no working phone and your company hasn’t got a clue . To be told go into store as can’t do nothing on line, I show you that after 30 year I’m off to another shop to do business as you care

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 5 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  Fhunner (@_Fhunner) reported 7 minutes ago

  Are there connectivity problems in the Cardiff Bay area for 5g networks? Been having problems since the weekend. @VodafoneUK

• 
  sharon brill (@shazzy1978) reported 7 minutes ago

  @VodafoneUK No Mobile service or internet mobile

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 10 minutes ago

  @VodafoneUK, I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Michael Berry (@michael91510009) reported 13 minutes ago

  Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

• 
  Keith Champion (@champs1uk) reported 13 minutes ago

  @VodafoneUK Trying your online customer service is enough to put anyone off of using Vodafone forever.

• 
  Vodafone Group (@VodafoneGroup) reported 14 minutes ago

  @Donal_1 Hi Donal, thanks for reaching out to us. Unfortunately, Vodafone UK is currently unable to respond to queries on X due to technical difficulties. Please get in touch with @VodafoneUK on either Instagram, Facebook, or our Customer Support website, and they will be able to assist.

• 
  Claire (@ClairVDE) reported 16 minutes ago

  @VodafoneUK a family member has noticed a default on her credit file from 2022 from Vodafone. She’s never had a Vodafone account or contract. How can we go about approaching and correcting this please?

• 
  Alun Richards (@AlunRichards11) reported 17 minutes ago

  @VodafoneUK can't make phone calls being told my network is not registered whats going on?