Vodafone Outage Report in Aberdeen, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Better world needed
(@JSS2701) reported
@VodafoneUK I've been a customer of Vodafone for a very long time, probably over 10 years. I upgraded to a new phone on a 24mth contract 4 years ago and was told I could upgrade for free after 18 mths due to being a valued customer.
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Ayush Vishwakarma
(@Ayushopvish) reported
@VodafoneGroup @VodafoneUK my internet speed is very slow nince 3 days plz help me for speed the internet
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Kinky Devil
(@MrKinkyDevil) reported
So @VodafoneUK charged me for months without a service after months of trying to get it activated they said they would credit back all the payments and restart the contract so I get the deal 6 months at half price I signed for .You've guessed it they've taken full amount again
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Kinky Devil
(@MrKinkyDevil) reported
@VodafoneUK I need to go for a lay down first as this has been going on for months. If I contact you immediately it will cost me fortunes in the swear box
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Nick Youngs
(@Youngsy1980) reported
@VodafoneUK have spent literally hours talking to your CS team recently. Finally changed to SIM only plan last week, but no record of it and I’m still being charged incorrectly. Your staff are rude and have no interest in helping, how can I take this further?
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Malc Sterling
(@malcsterling) reported
@VodafoneUK No one replied when I did this. I tried to call again but was cut off by your automatic system.ive now wasted 3 hours trying to sort EASY things. Please help.
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Hammad Ausafi
(@GuMzHD) reported
@VodafoneUK I have replied, but your Automated system on Twitter is a joke. Do I have to repeat myself well over 100 times? Also, I better get my refund. What you guys are doing to your customer is a joke, take some damn responsibility.
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BMJ
(@BMJ61478403) reported
@VodafoneUK should be ashamed of yourselves! Me and my wife have been with Vodafone since we where 18 years old, we’ve never had another provider for 14 years. We rang for a new deal to only get told we couldn’t get any discount applied to any prices. Our loyalty meant nothing!
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Carl Anderson
(@carlywarly1964) reported
@VodafoneUK 4 - So, it's like Catch-22 with a bit of Kafka-esque "we can't tell you what the security problem is because that would be a security problem" - even though I can access my account page and you are quite happy to take money from me despite the problem.
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Hayley Louise Moorhouse
(@LittleRedhead92) reported
@VodafoneUK please can you supply your customer service with better training? I’ve now been on the phone to four different advisors across three teams in the last 2 and a 1/2 hours. #unhappycustomer #badcustomerservice