Vodafone Outage Report in Aberdeen, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Vodafone
Vodafone is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pam Bavage
(@fairyelephant40) reported
@colinLe32527092 #vodafoneuk. From 2022 after 25 years of brand loyalty I’m divorcing them. There is no customer service but definitely narcissistic behaviours.
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Matt Finn Edwards
(@mattfinnedwards) reported
@VodafoneUK DM'ed you again James! Do you not think it would have been helpful to tell me that before I sent the first DM, particularly as the option 'Asked to DM' is at the bottom and you really have to scroll to reach it? Not a great customer experience, but that sums up @VodafoneUK
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scott carter
(@scottycarts) reported
@VodafoneUK Im with vodafone and had lots of issues, i dont get wifi in everyroom?
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Matt Finn Edwards
(@mattfinnedwards) reported
Shoutout to @VodafoneUK online experts who refuse to help and their phone team who have such shoddy phone connections they hang up on you and don't call back
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Iain Alexander
(@netean) reported
@VodafoneUK if I send you a CellID, could you check that it's working 100%? When I connect my 4G broadband to my nearest line I'm getting dropouts and speed issues that I don't see when I connect to a farther away tower that is on the edge of reception.
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Matt Finn Edwards
(@mattfinnedwards) reported
@VodafoneUK I have been trying to speak to a human for 2 hours now - I got finally got hold of one, then their connection dropped, and now when I ring back it says your team isn't available. As you aren't solving my issues, I'll assume you will pay the wages I lose because of you
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The Reverend
(@TheReverendBlog) reported
@VodafoneUK @themoneyshed Hi Callum, I had one of your guys round the other day who managed to get my broadband speed back to normal but it looks like that was hiding an issue with the line... What I don't want is another 3 days of 'line tests' before an engineer is sent out to tell me my line is fine.
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esauro
(@esauro) reported
@VodafoneUK wondering if there's any better way to cancel my account than calling 191. I've been on hold for 30 mins now. I bet if I wanted to open a new account you wouldn't keep me waiting for this long!
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Melissa Wells
(@Wells79) reported
@VodafoneUK have absolutely NO customer care! Week's of nothing but aggro and incompetence from them and still I'm no closer to resolving the issue! Sort it out Vodafone! We are all trying to get our lives back on track right now. Stop making it harder.
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Wez Croft
(@Wcroft84) reported
@VodafoneUK Just don't struggle with the payments otherwise they sell your debt onto Somalian pirates who will have your bollocks for breakfast. Good luck getting support on this "best network"