Vodafone outages and service status in Aberdeen, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Hannah McIntosh (@hannahalison_) reported from Cove, Scotland@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Gregor McAbery (@GregorMcAbery) reported from Aberdeen, ScotlandHi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Natural Disaster⁷ (@cari_nellie) reported from Aberdeen, Scotland@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@deanramsey2 @VodafoneUK 3s just as bad mate
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandThe @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Ben (@CabinClassBoy) reported from Aberdeen, ScotlandReally wish @BBCWatchdog would investigate the coverage issues with @VodafoneUK why they’ve been voted the best I never know. Still can’t provide a decent 3/4G signal in Aberdeen!! Time to switch provider I think.
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The Flying Scotsman 🏴 (@FlyingScotsManJ) reported from Aberdeen, Scotland@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandMy broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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McKnightPreservation (@MBPreservation) reported from Aberdeen, Scotland@VodafoneUK We are still experiencing issues with our Vodafone broadband fibre...our neighbours also having the same probs...connection going off and on...been like this for 3 days
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Simmie66 (@bsimpson66) reported from Bridge of Don, ScotlandIt might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Trish Banks (@Potagedujour) reported from Aberdeen, Scotland@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Cat 🎧 🌌 🗺 🏉 📝 (@l1lly_c) reported from Aberdeen, Scotland@VodafoneUK I managed to fix it now, thanks.
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@deanramsey2 @VodafoneUK Sky and bt are just as bad
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nic mac (@nicmac58988172) reported from Aberdeen, Scotland@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Paul 🚁 (@abzpaul) reported from Bucksburn, Scotland@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandBeen on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Alison Gray (@alisong35) reported from Aberdeen, ScotlandTotally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk
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Billy Fong (@BillyFong89) reported from Aberdeen, ScotlandSo still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Mr Kerry 🏳️🌈 (@MrKerry_Bio) reported from Aberdeen, ScotlandSo glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AB (@bally1001) reported@reel_villan @VodafoneUK More the actual customer helpline after getting past the bots 🤖
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Daniel Pybus (@danielpybus) reported@VodafoneUK is 10 days reasonable to fix a faulty phone you sold me for £1200 and your app said it’s a faulty battery. Under the Consumer Rights Act 2015, you are entitled to have a faulty phone repaired or replaced within a "reasonable time"
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Graham Neden-Watts (@grahamneden) reported@VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person
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tt (@tonyfraser24) reported@VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order
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✨Taryn H ✨ (@Taz_Pricey) reportedWow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!
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THOMAS COULTER (@tcoulter7c) reported@VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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michael lewis (@mikelewis79) reported@VodafoneUK Are you currently having issues with your website? Trying to purchase home broadband but keeps failing?
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MarksMusings (@aroundthehouses) reported@VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?