Vodafone Outage Report in Aberdeen, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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teadrinker68
(@teadrinker68) reported
@VodafoneUK Will never use Vodafone again. For years had a work phone I used on pay as you go. You ended that option in place of rip off bundles. Your customer service was disgusting too. Would advise anyone to avoid this horrible company who are only out to rip customers off.
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ed francis
(@pompeyhedge) reported
@Anthony_Lonres @VodafoneUK Along with them degrading the quality of signal, speeds and quality.
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the_articulate2 *also on Mastodon
(@the_articulate2) reported
I'm going to watch the first 30 minutes of Portugal v Morocco (come on Morocco) then I'm taking the dogs out whilst watching the rest of Portugal V Morocco on my phone and trying not to slip over. Don't let me down @VodafoneUK
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𝓵𝓪𝓭𝔂 𝓐.𝓣 𝓢𝓶𝓲𝓽𝓱
(@AdelaEdithDarcy) reported
@VodafoneUK Shocking. I got hung up on. 39 mins and put on hold and eventually someone says those texts are harmless. But I pay for them and then put on hold and hung up on. Disgusting service.
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK Andy. 1 hour on, can you appreciate how futile it all is as a consumer? Almost out of desperation I resorted to social media to try and embarrass the company you work for to do something. I am still waiting. I fail to believe you are "genuinely sorry" at all
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Vivek Mehrotra
(@hemkeviv) reported
@VodafoneUK @VodafoneUK followed the procedure you mentioned here, your agent connected and is unable to resolve the issue, how do I file an official complain, please? I am wasting a lot of time to get something fixed which wasn't on my fault.
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK Andy. 1 hour on, can you appreciate how futile it all is as a consumer? Almost out of separation I resort to social media to try and embarrass the company you work for to do something. I am still waiting. I fail to believe you are "genuinely sorry" at all
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Ste Callaghan
(@Steve_Cally1) reported
@VodafoneUK Thanks Tal for your kind offer. Sadly it is too late I’ve terminated (within 14 days of upgrade). The service hasn’t work since 8 Dec despite my best efforts to work with you over many hours - no Broadband or phone service. No callback policy is a major problem for customers.
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Charu Kashyap
(@charukashyap) reported
@VodafoneUK So I’m almost a month in for an upgrade 😡 I’m on to Vodafone customer service now and 25 mins have been told that the only way I can get a new phone is if I place a new order. Can’t cancel the old one and can’t be issued with a new one in stock even when I’ve agreed to pay more!
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Jeff
(@JMW1867) reported
I have so far today done over 2 hours on hold with @VodafoneUK for them to hang up on me 🙄. So, happy Saturday folks