Vodafone outages and service status in Aberdeen, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Aberdeen, including 0 direct reports.
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Problems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandThe @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Trish Banks (@Potagedujour) reported from Aberdeen, Scotland@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Kevin Mitchell (Rebooting...) (@Mitchinator) reported from Aberdeen, ScotlandMy broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Mr Kerry 🏳️🌈 (@MrKerry_Bio) reported from Aberdeen, ScotlandSo glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Marky Mark* (@markrs75) reported from Aberdeen, Scotland@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Billy Fong (@BillyFong89) reported from Aberdeen, ScotlandSo still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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The Flying Scotsman 🏴 (@FlyingScotsManJ) reported from Aberdeen, Scotland@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandThanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Gregor McAbery (@GregorMcAbery) reported from Aberdeen, ScotlandHi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Brian Paxton 🏴 (@Brian50run) reported from Aberdeen, Scotland@VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down
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Paul 🚁 (@abzpaul) reported from Bucksburn, ScotlandAs @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandBeen on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Hannah McIntosh (@hannahalison_) reported from Cove, Scotland@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Alison Gray (@alisong35) reported from Aberdeen, ScotlandTotally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk
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Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland@deanramsey2 @VodafoneUK 3s just as bad mate
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Paul 🚁 (@abzpaul) reported from Bucksburn, ScotlandHello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Paul 🚁 (@abzpaul) reported from Belhelvie, Scotland2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Paul 🚁 (@abzpaul) reported from Belhelvie, ScotlandHad poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Dan Greavey (@dangreavey) reported from Port Elphinstone, Scotland@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sidharth Suresh (@Analyst_Sid7) reported@VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.
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Jack (@Blessedwickett) reported@VodafoneUK hopeless service 3 phone calls I have been a customer for years and decided to do my gamepass through you and pay £22.99 a month. I have now been told by Micrsoft they didnt receive payment from you and have cancelled said gamepass and now I have to pay again.
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Kvittycat (@kvittycat53) reportedCome on @VodafoneUK Fix my broadband!!!
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Nick Lawton (@Pontemiller) reported@VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!
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BoomtinglI (@boomtingl) reported@VodafoneUK Why is DPD Crawley refusing to deliver #vodafone package for 24 month contract etc when I was told they would redeliver DPD Crawley are bad but usually the contractor can make them do their bidding. Utter Cucks!
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Moi (@YewneekPhoto) reported@VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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ME NO SLEEP 👀 (@1GLENN) reported@VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke
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Di Drinkwater (@CarbonTiptoes) reported@VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.
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zara (@zara64935) reported@VodafoneUK I’m completely unable to contact you as I’m abroad and you switched off my SIM card. Your Tobi service is always down and doesn’t let me chat to an agent. I need someone to contact me asap so I can sort out my billing situation. This is completely unacceptable