Vodafone Outage Report in Aberdeen, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Mr Kerry 🏳️🌈
(@MrKerry_Bio) reported
from
Aberdeen, Scotland
So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MarkincwV
(@markincw) reported
@VodafoneUK Tbh your tech team told me your support doesn't extend to the WiFi side so marks out of 10 are 0
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Watercress queen
(@WatercressQueen) reported
@VodafoneUK you ask me to DM you and over two hours later and no response, should I still be a cash cow for you or are you going to treat me like a customer?
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Levi J
(@levijdj) reported
@VodafoneUK I have DM you full name and number and still no reply from you guys! Been in store twice to send off, little to no help from them in store got told to call customer services again, feel like I'm going around in big circles 😪
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Mxdir
(@Mxdir) reported
Hey @VodafoneUK - last month I agreed a contract change with you which took my bill down from £50 to £30 per month. I just got an email from Voda saying "We're moving you to a new plan" with the monthly cost at £50. What's up w/ this?
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Dave Gibbons
(@CallMeFBI) reported
.@VodafoneUK Well, it must be Friday because my W-Fi has failed again. Surely this can be sorted? Nearly two months now of rotten non-service, prevarication and bad info. We're done now; release me from my contract. See DMs.
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Kate O'Rourke
(@Kate0Rourke) reported
@VodafoneUK APP problem. How can I unblock a device please? I’ve tried resetting the router and gone on expert mode and allowed it access but nothing works. Please help!
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The Booby
(@BoobyMcCririck) reported
@VodafoneUK Evie I have replied to it. I have witness to conversation with Vodafone which they seem to be denying happened. To leave a customer with no wifi calling for 25 days is not acceptable @VodafoneUK Why do you insist on trying to contact through a number that does not ring????
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Ian
(@hugeb0ss) reported
@VodafoneUK hi I paid my bill today and got text message saying so now I keep getting texts and emails saying still outstanding I am in hospital at the moment with a heart attack I don’t need this stress trouble is Vodafone no signal here
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ShelleyHunterFitness
(@breakaway_fit) reported
Trying to make an official complaint to @VodafoneUK is like trying to get a toddler to stay in bed.
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Will Campin
(@Dribblezzz) reported
@VodafoneUK your customer support is shocking! Live chat is awful, phone keeps getting disconnected trying to speak to someone!