Vodafone outages and service status in Aberdeen, Scotland

Problems in the last 24 hours in Aberdeen, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Aberdeen, Scotland

Latest outage, problems and issue reports in Aberdeen and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 35 seconds ago from Belhelvie, Scotland

  Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...

• 
  Cat 🎧 🌌 🗺 🏉 📝 (@l1lly_c) reported 38 seconds ago from Aberdeen, Scotland

  @VodafoneUK I managed to fix it now, thanks.

• 
  Darren Hulse (@DazzHulsee) reported 8 minutes ago from Aberdeen, Scotland

  @deanramsey2 @VodafoneUK 3s just as bad mate

• 
  Marky Mark* (@markrs75) reported 9 minutes ago from Aberdeen, Scotland

  @JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.

• 
  Paul 🚁 (@abzpaul) reported 12 minutes ago from Bucksburn, Scotland

  As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??

• 
  Paul 🚁 (@abzpaul) reported 15 minutes ago from Bucksburn, Scotland

  @VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't

• 
  Paul 🚁 (@abzpaul) reported 16 minutes ago from Bucksburn, Scotland

  Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

• 
  Dan Greavey (@dangreavey) reported 16 minutes ago from Port Elphinstone, Scotland

  @GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.

• 
  Mr Kerry 🏳️‍🌈 (@MrKerry_Bio) reported 24 minutes ago from Aberdeen, Scotland

  So glad I signed up for another year of @VodafoneUK broadband, love having to restart my router every 20 minutes to restart the line. @VodafoneUK can you help, I’ve done everything on your help pages and still waiting to speak to someone on chat, 20 min later.

• 
  Alison Gray (@alisong35) reported 24 minutes ago from Aberdeen, Scotland

  Totally done with @VodafoneUK, from the get go it has been nothing but hassle, paying for a service I don't even get to use, get messed about and lied to every time #sickofit, now they are getting binned, going back to @bt_uk

• 
  McKnightPreservation (@MBPreservation) reported 25 minutes ago from Aberdeen, Scotland

  @VodafoneUK We are still experiencing issues with our Vodafone broadband fibre...our neighbours also having the same probs...connection going off and on...been like this for 3 days

• 
  Natural Disaster⁷ (@cari_nellie) reported 29 minutes ago from Aberdeen, Scotland

  @VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....

• 
  Brian Paxton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Brian50run) reported 31 minutes ago from Aberdeen, Scotland

  @VodafoneUK Internet not working in Aberdeen what's happening . Vodafone will need to compensate . Prices go up Internet goes down

• 
  Paul 🚁 (@abzpaul) reported 36 minutes ago from Belhelvie, Scotland

  Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!

• 
  Billy Fong (@BillyFong89) reported 37 minutes ago from Aberdeen, Scotland

  So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?

• 
  Stuart Davidson (@SDavidson666) reported 40 minutes ago from Aberdeen, Scotland

  Ah nothing like being messed around by your TV provider after you've been so loyal to them. @TalkTalkTV get your customer service sorted out as it is absolutely horrendous, on the verge of joining @VodafoneUK

• 
  Paul 🚁 (@abzpaul) reported 41 minutes ago from Belhelvie, Scotland

  Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!

• 
  Trish Banks (@Potagedujour) reported 45 minutes ago from Aberdeen, Scotland

  @VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?

• 
  Paul 🚁 (@abzpaul) reported 48 minutes ago from Bucksburn, Scotland

  @VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.

• 
  Gregor McAbery (@GregorMcAbery) reported 54 minutes ago from Aberdeen, Scotland

  Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PHWOAR (@phwoarband) reported 2 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  CAR0LE (@C4R013256) reported 5 minutes ago

  Hello @VodafoneUK I have lost count of the number of times I have tried to contact you today. I have been cut off each time (so not a great advertisement for your network!!)

• 
  Ellie & Layla AKA : Digger & Biscuit (@DiggerandB) reported 7 minutes ago

  @VodafoneUK I’d like to phone you and make a complaint but as I have no service ( for over two weeks) I can’t make or receive any calls! Any idea when you might get the / a transmitter working in PE12? Oh, and what compensation are you offering for providing no service?

• 
  DiKey (@xcetveli) reported 8 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  Habibi Brother (@0xHabibiBrother) reported 13 minutes ago

  @HMRCcustomers Like I said I am not in the country. So I don't know but it's that time of the year so I am pretty sure I have. I have contacted @VodafoneUK to issue me a sim digitally but since I purchased via @currys they are of no help, and I cannot get in contact with Currys.

• 
  John from britain (@Johnfo1428695) reported 14 minutes ago

  @VodafoneUK Why is your customer services so awful you have got to be the worst i have ever had to talk with. If I contact you regarding an upgrade or extra service or anything that involves you taking more money I chat to someone with really good English. So annoying wasted a day

• 
  Di Drinkwater (@CarbonTiptoes) reported 14 minutes ago

  @VodafoneUK We have vodafone phone and internet. Just tried logging in. It's sent a message to one of our phones. Hysterically the landline in preference to one of the mobiles. Anyway the messaging service doesn't work - press 1 to hear the message just repeats it and cuts off.

• 
  𝐂 𝐀 𝐌 (@CTx03_) reported 17 minutes ago

  @News_FC26 @VodafoneUK Try get @youfibre had them for like 2years now and never experience lag.

• 
  @screechy (@screechy451738) reported 20 minutes ago

  @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 24 minutes ago

  Yet again @VodafoneUK another 2hr call and promised a manager call back, nothing again. Now on the phone again to you. What is the problem here ? Is it employing foreigners that barely speak English 🤔 Or are you just so incompetent that nobody has a clue 🤔