Vodafone Outage Report in Aberdeen, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Aberdeen, Scotland
Latest outage, problems and issue reports in Aberdeen and nearby locations:
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Dan Greavey
(@dangreavey) reported
from
Port Elphinstone, Scotland
@GillianDouglas2 @VodafoneUK @ThreeUK Whilst I understand there’s inflation to keep up with, surely the customer and the circumstances have to come into consideration. We’ve all been told to stay home. I have no income for now.
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK 3s just as bad mate
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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Cat 🎧 🌌 🗺 🏉 📝
(@l1lly_c) reported
from
Aberdeen, Scotland
@VodafoneUK I managed to fix it now, thanks.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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nic mac
(@nicmac58988172) reported
from
Aberdeen, Scotland
@VodafoneUK I’m totally disgusting but the price increase that you are away to implement to your UK customer, all you are doing is profiteering from the pandemic and that is disgusting when you are a billion pound company unethical
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Telecom Tweets
(@TelecomTweets) reported
@SnowWolfy7 @VodafoneUK Vodafone’s 4G network is cripplingly congested as they don’t invest in a lot of places. O2 own half of their network in the east of the country meaning Vodafone don’t have much control of their own network. You should switch to three/EE at the end of your contract
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Bhavik Sanghvi
(@b2sanghvi) reported
@VOXI_UK just very #horrible #customerservice & being bounced between yourself and @VodafoneUK…given a device for repair for 3 weeks to be now told it needs to be replaced..but their isn’t stock! you offer 10£ for inconvenience! Both customer care have no clue & I have no phone
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EB
(@itsEl_Bess) reported
@VodafoneUK 56 minutes and they won’t let me raise the complaint about the fact that GDPR has been violated. I have witnesses to verify everything. Failed to send through email. Then put me on hold again.
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Kiki
(@Epic_Kirsty) reported
@VodafoneUK I'm trying to cancel my phone contract. I've spent 26 minutes between text (no code received), live chat and on hold. TWICE I've gotten through to the front of the live chat queue and then my chat has been terminated immediately. I just want my PAC code. Please help?
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EB
(@itsEl_Bess) reported
@VodafoneUK @vodafonegroup do nothing to safeguard your data. They sell data to foreign countries and do nothing when you file nuisance calls. I was abused but one today. Enough is enough. Disgusting service
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Fr Paul SMMS
(@revpaulwhite) reported
@timgoughuk @VodafoneUK Sorry but @VodafoneUK completely screwed me over a number of years ago - I bought a cheap phone for my daughter and set up a DD - they failed to collect on it and started debt collection process and wouldn't speak to me - hopeless and will never touch them again.
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Tim Gough
(@timgoughuk) reported
I've been with @VodafoneUK for less than a week - and it seems to be very difficult to get any support. Everything is automated. I've tried phone, web-chat, and twitter DM, but keep getting bumped back by the AI. Does anyone have any suggestions?
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'LJ' Hunter
(@Hunter1_lj) reported
@DianeKemp1 It's just that simple.. i had the same issue when i phoned @VodafoneUK yesterday..every option i pressed said it would send me a link to follow instructions. My request was to 'speak to an advisor'😳 standard 40 minutes we'll never get back..i tried to stay calm 😔
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EB
(@itsEl_Bess) reported
@VodafoneUK Why do you people make it so difficult to get in contact. Your awful message system is so bad. I want to cance my service and you simply make it almost impossible. Do I have to contact @ofcom to report and file a complaint as you are deceptions and make it stressful
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EB
(@itsEl_Bess) reported
@VodafoneUK Fortunately I have a deadlock letter from a previous complaint from April so I will just go with that and add all this to it. @CISASUK are the regulators and then on to @Ofcom