Vodafone Outage Report in Bridge of Don, Aberdeen City, Scotland
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E-mailProblems in the last 24 hours in Bridge of Don, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bridge of Don and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Bridge of Don, Scotland
Latest outage, problems and issue reports in Bridge of Don and nearby locations:
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
My broadband speeds are so poor right now, I can’t even get the ‘Help’ chat to load. @VodafoneUK, this has been a month of decreasing speeds, now it’s a crawl. Disconnected, reset the router, new filter, but now 3.1Mbps.
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Been on hold for a @VodafoneUK department for 27 minutes.....they close at 2000....I started the call at 1930 after work....wonder what will happen at 2000. They better not just hang up!!
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info
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Levi
(@aekido) reported
from
Aberdeen, Scotland
Anyone on @VodafoneUK internet and having issues? Been having constant restarts all day #vodafoneuk #vodafinehelp #twitterhelp
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Thanks @VodafoneUK - utterly useless. Spent 52 minutes holding and being told 3 times tour phone lines have a problem and you may not answer today. When I got through to the WiFi expert he wanted me to move my extenders - a job I could have done 52 minutes ago before the...
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Simmie66
(@bsimpson66) reported
from
Bridge of Don, Scotland
It might only be a 2.5% increase but @VodafoneUK are a bunch of greedy ***** .there timing could have been a bit better. People struggling but they don't give a shit
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Trish Banks
(@Potagedujour) reported
from
Aberdeen, Scotland
@VodafoneUK how can you charge my husband a cancellation fee for his long standing contract when we’re moving to an area where there is no Vodafone service and are forced to change providers?
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
@deanramsey2 @VodafoneUK Sky and bt are just as bad
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't
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Kevin Mitchell (Rebooting...)
(@Mitchinator) reported
from
Aberdeen, Scotland
The @VodafoneUK Fibre with @CityFibre in #Aberdeen has been terrible the past few weeks. Randomly stopping for periods of time yet all lights green. Speed tests are poor, connection is gone. Not as expected.
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
from
Aberdeen, Scotland
@VodafoneUK I would weep with joy or scream so loud that nurses from the local hospital would come running to help, or a vicar. Or maybe I’d think it a thank you for my buying an @Apple watch and recommend Vodafone to all my friends and family…
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
2 hours on the phone to @VodafoneUK about my fibre. It's normally 40mbps, but currently 22mbps. They see an issue but @OpenreachHelp wouldn't let them book an engineer as they didn't see an issue. They said they'd monitor but after some persuasion, an engineer is booked....
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Billy Fong
(@BillyFong89) reported
from
Aberdeen, Scotland
So still waiting on my refund @VodafoneUK even though i was advised last week I would get it start of this week, then advised this week that I will get it by end of this week. Quick to take money out but slow at returning. Can you advise when I will receive this?
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Natural Disaster⁷
(@cari_nellie) reported
from
Aberdeen, Scotland
@VodafoneUK I'm already on my second box.... My son barely gets a signal in his room which is 12 feet from the box....
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Hannah McIntosh
(@hannahalison_) reported
from
Cove, Scotland
@VodafoneUK I’m still being charged for an Entertainment Pack when it was activated months ago. I’ve been continually transferred to four different customer service reps today on the phone & still not resolved. Can you help with this?
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
@VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.
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Marky Mark*
(@markrs75) reported
from
Aberdeen, Scotland
@JenBarber101 @EE @VodafoneUK That's terrible customer service. I would get a better deal if I registered as a new customer, which doesn't reward loyalty at all, and I'm not wanting to change my number.
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??
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Gregor McAbery
(@GregorMcAbery) reported
from
Aberdeen, Scotland
Hi @CityFibre @VodafoneUK is Vodafone no longer the Aberdeen gigafast partner? I see Talk Talk will be using the network, but perhaps they are due to end of exclusivity deal with Vodafone?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@ffs_al) reported
@VodafoneUK Hi im trying to cancel my contract but dont know how to please help. Cant believe i’ve been on vodaphone for 4 years now OMFG
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Hannah 🤓
(@missradders) reported
Like they’re still charging me £50pm to just use it. The sheer cheek. This isn’t normal practice @VodafoneUK. Wishing I’d never switched to you now.
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La Biologuita
(@La_Biologuita) reported
@missradders Our @VodafoneUK contract end early Dec. Shan’t be renewing. Shall be finding a company where I can I actually get a signal out doors. Here @eu_eeas is very good
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Hicky
(@hicky1101) reported
@_lukeadcock @VodafoneUK file a complaint. Full review on all communication will be taken. Ensure you mention everything gone wrong they need to investigate. They will owe you what they promise, refund any money you lost, and offer compensation
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Prashant Singh
(@Prashant01788) reported
@ViCustomerCare India's third class 4G network, don't buy this...@VodafoneUK @ViCustomerCare
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David Green 🇺🇦
(@powerfuldave) reported
@VodafoneUK I need someone from your customer services team to call me NOW. I will DM a number once you acknowledge but I've just been cut off by your chat support: "Sorry, we are no longer here. For other contact options, please visit our Contact Us page." I am FURIOUS.
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Alex D.0.R.M.4.N
(@alkendor77) reported
from
Carlisle, England
Hi, @VodafoneUK Any idea when your broadband network is going to roll out IpV6? I'd really like for my XBox to connect to XBox Live on first try & not have to be restarted multiple times until it does. And yes, I've tried all the troubleshooting on both yours and XBox's sites.
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Robocop
(@Robocop40874161) reported
@VodafoneUK Why has the Customer Support deteriorated so badly? Two 1h long chats with incompetent agents, finally being allowed to escalate it to a manager, to be followed by a second line agent who's "fix" was to buy an extender to resolve an issue cause by them
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Ayman64
(@64Ayman64) reported
@VodafoneUK The network and customer service is very, very bad. Your company has been complaining about the network for two years, and no one asks from the company.
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Hannah 🤓
(@missradders) reported
@mrsdenyer @VodafoneUK It’s really They’re clearly just hoping people don’t notice. What a rip off. I’ve never seen anything like it. I normally just ignore it all and the monthly DD reduces automatically.