Vodafone outages and service status in Braunstone, England
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- Vodafone generated 0 outage signals in the last 24 hours around Braunstone, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Braunstone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Braunstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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𝐂𝐡𝐥𝐨𝐞 (@ChloeP96) reported from Anstey, EnglandNice of Vodafone to freeze people on benefits bill, but us who have to work have to pay the ridiculous increase! Customer service is an absolute joke, too!! @VodafoneUK
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Ghost Nation (@jigsaw196) reported from Leicestershire, England@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.
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irvin santiago (@IrvinjohnIrvin) reported from Leicestershire, England@VodafoneUK what you did to me is disgusting. You’re the one cause trouble to me. By the mistake and incompetency of your staff did to me. And now I’m trapped in your contract. #NeverAgain to @VodafoneUK
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@VodafoneUK well tonight have no broadband as you have taken over my broadband without permission after cancelling my move from BT. now I have no broadband to work! So guess what a loyal customer will be leaving Vodafone for BT both BB & all 4 family mobile lines
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules
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CHLᎧE (@ChloeP96) reported from Anstey, England@VodafoneUK i need help! I have a phone contract with you...
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Martin Underwood (@312mju) reported from Kirby Muxloe, England@VodafoneUK 1 hour waiting time on the phone. Disgusting and that Tobi thing awful
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Steve Clark (@jockularity) reported from Thrussington, England@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.
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Deborah (@deborahm008) reported from Bedworth, England@VodafoneUK get to cinema to find I can’t redeem my 2 for £7 tickets via the app as it doesn’t work. Due to so called “maintenance” thanks for the forever sequence of customer fails
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Jamie Lewis Rennie (@JLROnIceUK) reported from Leicestershire, England@VodafoneUK Well it's true! I understand you need to pay for these but as a customer when it's free, it meant to be free, without P&P, so truth, it's not free at all is it?
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Gareth Lloyd 🇪🇺🏴🇬🇧 (@El_Lloydie) reported from Leicestershire, EnglandGreat customer service from @VodafoneUK... Not! Nothing like rewarding customer loyalty hey!
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Deborah (@deborahm008) reported from Bedworth, England@VodafoneUK why yet again is the my rewards app not working. I have resintalled it twice. What is the point. Of having rewards u cannot access
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@VodafoneUK any issues with the mY Vodafone app. My mum can’t get it to work and I live 100 miles away . Been to a shop and tried the text help but no one could help. SOS 🆘 HELP
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John Olive (@johnnyo1987) reported from Hinckley, England@Aimee_Asbridge @VodafoneUK What the hell that’s bad
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Dilip Kumar Palle (@PalleDkumar) reported from Nuneaton, England@VodafoneUK how to cancel my Apple Watch data subscription !! I tired with customer services and they don’t the process ! Please get the issue sorted it’s charging me £6 every month .
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Kilcoyne (@robkilcoyne) reportedDear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!
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Dave (@Bramapp313) reported@MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.
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Scotty - 1stMetalGod (@ScottyJ193) reported@VodafoneUK I been trying all day to talk to someone regarding an issue I have with my Big Value Bundle. Please just help
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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nivek llaxoc (@nivekllaxoc) reported@VodafoneUK @grok whoever answers first. What percentage of the UK do you cover for 4G and 5G network. It would be good to know so called fact versus actual reality. Go ...
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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Hywel Evans (@hywelsuchevans) reportedJust had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?
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BoB (@BoBaDobDobs) reported@VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger
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geo (@heytherewxirdos) reported@VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service