Vodafone outages and service status in Braunstone, England
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- Vodafone generated 0 outage signals in the last 24 hours around Braunstone, including 0 direct reports.
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Problems in the last 24 hours in Braunstone, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Braunstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Braunstone, England
Latest outage, problems and issue reports in Braunstone and nearby locations:
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CNR (@CJSTMN) reported from Braunstone, England@VodafoneUK I’m looking to cancel some extra data that’s been added to my plan but can’t access my vodafone account to do this, can you help pls
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Dilip Kumar Palle (@PalleDkumar) reported from Nuneaton, England@VodafoneUK how to cancel my Apple Watch data subscription !! I tired with customer services and they don’t the process ! Please get the issue sorted it’s charging me £6 every month .
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Jamie Lewis Rennie #StayHomeSaveLives (@JLewisRUK) reported from Leicestershire, England@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.
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Martin Underwood (@312mju) reported from Kirby Muxloe, England@VodafoneUK 1 hour waiting time on the phone. Disgusting and that Tobi thing awful
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Jo Pagett (@JoPagett) reported from Theddingworth, England@VodafoneUK I’m trying to contact your customer service by phone. But your IVR system is sending me round in circles! 😤 All I want to do is talk to someone #notahappybunny Why do you have to make so f***ing hard ...
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@VodafoneUK well tonight have no broadband as you have taken over my broadband without permission after cancelling my move from BT. now I have no broadband to work! So guess what a loyal customer will be leaving Vodafone for BT both BB & all 4 family mobile lines
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@VodafoneUK any issues with the mY Vodafone app. My mum can’t get it to work and I live 100 miles away . Been to a shop and tried the text help but no one could help. SOS 🆘 HELP
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible
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Jamie Lewis Rennie (@JLROnIceUK) reported from Leicestershire, England@VodafoneUK Well it's true! I understand you need to pay for these but as a customer when it's free, it meant to be free, without P&P, so truth, it's not free at all is it?
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Deborah (@deborahm008) reported from Bedworth, England@VodafoneUK get to cinema to find I can’t redeem my 2 for £7 tickets via the app as it doesn’t work. Due to so called “maintenance” thanks for the forever sequence of customer fails
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𝐂𝐡𝐥𝐨𝐞 (@ChloeP96) reported from Anstey, EnglandNice of Vodafone to freeze people on benefits bill, but us who have to work have to pay the ridiculous increase! Customer service is an absolute joke, too!! @VodafoneUK
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Sebastian Garner (@sebgarner) reported from Oadby and Wigston, England@VodafoneUK what bunch f’whits all I want do is up grade one of my phones but I was asked so many security questions it was bloody ridiculous so Vodafone I tell you what I will move the number to EE who is far better network and don’t employ unhelpful idiots
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Didi Percival (@didilfc7) reported from Nuneaton, England@VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice
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David J Leeke (@coopercarman) reported from Anstey, England@VodafoneUK. Sirs, my Son has a basic cheap payg mobile. It's on Vodafone, as it has from the beginning. He has a message about the points value he can use. Problem he cannot access the Internet. Number ends 3333. Can I phone 191 to get the points onto his phone
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Glenn (@glennworth) reported from Narborough, England@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....
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Chrissie Chanel (@ChrissieChanel) reported from Nuneaton, England@VodafoneUK after an hour and a half on chat. Yogesh left the conversation without resolving the original issue and now I will have to call again at 8am because of your incompetence. After all the hassle I've had I will be leaving Vodafone! #vodafoneuk
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules
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Steve Forsyth (@SteveForsyth1) reported from Leicestershire, England@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all
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Paulifd (@paulifd) reported from Leicestershire, England@timcabrelli @VodafoneUK Yes, I think sky will be my choice. I’ve been a customer of theirs for over 20 something years. Sad really, I’ve been with Vodafone for something similar.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn🐕🇬🇧🏴🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported@Iromg @VodafoneUK You what?? That's another one to cancel then.
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Slm Yldz (@selimgncr) reported@VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Joe19 (@Guy1Joe19) reportedFor many @andyburnham the only good diseased ****** migrant is one that drowned in the channel. And as for @VodafoneUK giving these parasites free SIM cards, seriously how stupid do Vodafone current customers feel now.
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Damon McRea (@Dameo_23) reported@VodafoneUK I get daily texts off you to upgrade my phone, I get twice daily emails saying an upgrade is ready. Instead of being desperate to get more money out of me. Sort your service out in the CA7 area!
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anita maistry (@maistry_anita) reported@VodafoneUK I urgently need to speak to someone-please help.
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Plant a Tree 🇬🇧 🏴 🚜 🥩 (@EugeAMM) reported@VodafoneUK Leaving after years with you. Donating free SIM cards to undocumented migrants arriving illegally on small boats is where I draw the line. I’ll be taking my custom to a network that respects UK border control and the rule of law. #Vodafone #CancelVodafone
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Brianlfc0210 (@brianlfc0210) reported@Kevmac7 @VodafoneUK Terrible service
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Charles Chadderton🏴 (@CharlieChaddy) reported@ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.