Vodafone Outage in Melton Mowbray, Leicestershire, England

Hi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you

Great customer service from @VodafoneUK... Not! Nothing like rewarding customer loyalty hey!

@VodafoneUK have you seen this think I found my line problem!!!!

@VodafoneUK @EE asked for early termination fee to be waived on one of my 5 accounts at #vodafone no acknowledgement of loyalty to waive a fee. It took me over TWO hours to sort... Let’s hope EE service has better service!!! 😢 #badexperience #nointerest #notbothered

@VodafoneUK Erm, your Advisor is called Aria and I’m a customer names Jamie, strange Beth 😉 And I don’t know, I like the look of my brothers phone and he’s got a Samsung S10.

@VodafoneUK I phoned up customer service and it's fixed now. Turned out to be a billing issue even though I already provided the correct payment details. Weird. But I'm glad the issue didn’t persist for longer than a day.

@LetsHaveGaybies @VodafoneUK Oh dear! My friends at @VodafoneUK will be able to help. I see they have replied to the Tweet, please DM them so they can assist x

@VodafoneUK I need help... Your ignoring me 😭

Hello @VodafoneUK for 6 months of nightmare with you & your customer service agent, and you offer me a measly £10. Glad to have cancelled my contract today with you. A total disgrace!!

Bah. All I would like is a number husband can ring to speak to someone @VodafoneUK who can write our email down correctly. That's it. Not difficult. My head hurts with the difficulty of getting this simple bit of information. #CustomerService

@VodafoneUK Oh I see I cancel my Direct Debit your confused and now You want to talk to me. #Amazing

@cfc18881 @VodafoneUK Spoke to someone abroad I couldn’t understand discussing account who promised to ring back. Now they’ve offered to ring me but can’t as account not in my name. Absolutely farcical company customer service is rubbish

@VodafoneUK Oh look the bog standard reply you get every time you say something bad about @VodafoneUK and the offer to sort it that never materialises

@jwiles77 @VodafoneUK Asked me what they could do I said ring me Monday from UK call centre. Reply oh I’m not at work Monday anything I can do over social media to help. It’s laughable Very Poor customer service Jules

@jwiles77 @VodafoneUK It’s just ridiculous all these overseas call centres massive language barrier. They don’t care about you once your signed up it’s just about taking your money. Very poor service I’m Not a happy customer at all

@dsandy6237 @VodafoneUK Don’t know yet but don’t care I’ve had enough of them. There terrible

6 months into 18 month fibre broadband contract and @VodafoneUK hike price from £23 to £25.50. OK, not bad, but took option to jump ship. Now staying... Doubled speed to 76mbps at old price but now with an extra 10% discount and new router. So £20.70 all in. #topdeal #speedy

@davidgraham809 @ODEONCinemas @VodafoneUK Same problem... I planned 2 weeks in advance to see the movie, we got there, they said you can't use it because we're a luxe cinema.

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@VodafoneUK Got my S10 on order now... Issue was solved concerning my upgrade.

@g_bonfiglio @VodafoneUK I buy SIM only. Never liked to bind devices with providers. Want to be free to go anywhere

@VodafoneUK No-one seems interested in my complaint 13 business days 18 real days since installation and still no broadband, come on Vodafone do you want us to go to #virginmedia

@VodafoneUK Been having intermittent drops in service since last night. Trying to work from home and this isn't ideal. Unstable speeds and constan disconnects. Is there an outage/problem?

Still broken...it’s 16 days now @VodafoneUK #shame #broadband#faulty... another 30 mins of my time to call you on your customer “disservice” line “we are really busy at the moment sorry for the delay”

I have not had Wifi for almost 2 weeks now, @VodafoneUK customer service is horrible, i would highly suggest no one EVER use them. Disgusting!

Oh and @VodafoneUK customer service is also SHOCKING. Honestly? If you bought something from a shop, it turned to be faulty & unusable, you’re within your rights to return it. You expect a REFUND. NOT to be CREDITED a whole MONTH later.

@VodafoneUK @CabinOrange Please acknowledge an issue. Internet has failed. I am connected to the Warrington exchange. For the record, yes I've tried all the simple troubleshooting items on your support webpage.

@VodafoneUK I've been having problems with both my signal and internet for the last three days, do you know when this will be resolved

now trying the chat service offered by @VodafoneUK but they are having "technical problems"

@VodafoneUK Just want a PAC code and the fact it’s taking 2 hours to get through on the phone to your customer service team just sums up why.