Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randall Flagg (@RandallFlaggDT) reported 6 minutes ago

  @AJRAllModCons @VodafoneUK Did the same to me, lodge an official complaint with Vodafone. Specialist Care Manager, Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN. Ask for a complaint reference number and keep records of all contact. Then write to all three credit agencies outlining the details and reference the complaint number. They really are shady bastards.

• 
  Graham Harriss (@GrahamHarr7672) reported 9 minutes ago

  @VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help

• 
  Roxy (@roxycampbell) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss. The DVLA were terrible for me, they said that they could only refund mum's car tax from the date they received the form, not when it was dated. I had done it to the end of month, as they don't do partials, and lost an extra month because it that.

• 
  Lewis Wood (@LewisWood2020) reported 10 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

• 
  ross couch (@rosscouch9) reported 10 minutes ago

  Everyday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone

• 
  Charles_voice_mail (@Charlesvoicema1) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...

• 
  The Wheel Turns ... 〓〓 (@SimonLeggX) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

• 
  Paul1971EFC (@Paul1971EFC) reported 12 minutes ago

  @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it

• 
  KARMA (@nlmbkarma) reported 15 minutes ago

  @VodafoneUK WiFi been down all day, got told it would be sorted by 6pm and it’s still down. Any ideas what’s going on?

• 
  Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported 19 minutes ago

  @VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest