Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @screechy (@screechy451738) reported 8 minutes ago

  @VodafoneUK I have an open complaint (167430127). I'm moving house locally and you can only provide 60 Mbps instead of my contracted 900 Mbps. Your agent is demanding a £555 exit fee for a service you can no longer provide. This is a material detriment.

• 
  Wail Zch (@WailZch) reported 11 minutes ago

  @VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.

• 
  Mr O (@mikel_funky) reported 14 minutes ago

  @VodafoneUK can you fix the ****** internet on your broadband FFS

• 
  SB78 (@Steve_Butler) reported 16 minutes ago

  @VodafoneUK Ever since I switched to you I've had connectivity problems I've constantly called for help & nothing works Luckily my contract runs out in a couple of months Can't wait I regret switching to you Can't wait to leave

• 
  CityFibre (@CityFibre) reported 18 minutes ago

  @CoolHandLuke_82 @VodafoneUK We understand your frustration. Unfortunately, we don't have access to customer-specific outage information or the ability to confirm issues on an individual basis. This is because your service contract and account details are managed by your ISP.

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 19 minutes ago

  @VodafoneUK The most over priced mobile phone service. #vodafone Justify your charges over other service providers….ill wait. Oh & your app is not working for me to pay my bill, but feel free to charge me “late fees”….handy coincidence. 🖕🏻😡

• 
  Michael MacAulay (@mistermac97) reported 19 minutes ago

  @hollymorgs @CityFibre @VodafoneUK Hi Holly, I'm sorry to hear your father's issues. Sadly this is an all too familiar story. They do not take responsibility. Vodafone should be able to give your father unlimited data under their Stay Connected Promise

• 
  Charlotte (@lottieeec) reported 22 minutes ago

  Still no signal @VodafoneUK if anyone is thinking of getting a contract with @VodafoneUK please avoid at all cost. May as well use a potato it would probably have better signal

• 
  Topi The Pops (@KevinRohan3) reported 24 minutes ago

  @Adi_Dandy_1903 @VodafoneUK 100%. I tried to switch last year, but I was £400 in termination fees which I refused to pay. They’re down to £126 now with Vodafone providing up to £200 towards them. Happy days!

• 
  Simulation Swarm (@SimSwarm333) reported 25 minutes ago

  How can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish