Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dionne W (@dionnewills) reported 8 minutes ago

  @VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.

• 
  L.J.C. (@cheesepudding3) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

• 
  Joey ap Joey (@FarmerJoeShow) reported 12 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

• 
  rowey_brolga (@Rowey_brolga) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

• 
  Dan Goodman (@dangoodman101) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless

• 
  Sera (@Sarah234132) reported 16 minutes ago

  @VodafoneUK Please can you help me? 5th time I've asked.

• 
  Elle 🌸🗽 (@hellosunshine52) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  Stella's Anorak (@FairChaseStella) reported 23 minutes ago

  Hey @VodafoneUK, why are your networks aggressively throttling/dropping UDP packets today? Can't even maintain a basic secure connection without the network completely freezing and flatlining. Fix your routing tables or local mast congestion. Sick of paying for bricked connection

• 
  ChrisWilson🇬🇧🇺🇦 (@CJ2806110416722) reported 25 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I was going to say not at virgin but then hit the "more" button.. Worst company I've ever had to deal with

• 
  Neal_in_Surrey (@MarcNeal18745) reported 25 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x