Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dionne W (@dionnewills) reported 6 minutes ago

  @VodafoneUK who can help me with a complaint about a broadband service issue? My elderly parents have been without internet for seven weeks now and you will not listen to them or send out an engineer.

• 
  Lynne Is Reading (@lynneisreading) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.

• 
  Heavyweight Father (@Heavyw8Father) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone made me never get a contract again

• 
  Mike Harvey (@TheRealCityGent) reported 11 minutes ago

  @AJRAllModCons @VodafoneUK Take them to ombudsman, they tried it on with me and lost .That's why I wouldn't recommend them to anybody,since I moved provider ,not a single issue or bill query .

• 
  Paul1971EFC (@Paul1971EFC) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it

• 
  Onwards and upwards (@restorersteve2) reported 13 minutes ago

  @AJRAllModCons @VodafoneUK After 3 months of wrangling and making it virtually impossible to leave them some years ago I vowed never to use their services again. They are a dreadful company.

• 
  Shesgoter Titzout (@bigun1414) reported 15 minutes ago

  @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

• 
  Sreejith Pulickalil (@sreeee01) reported 17 minutes ago

  Finished another daily routine- 30 minutes with @VodafoneUK Broadband support. They’re still asking for the same information I’ve already provided, and the issue remains unresolved 22 days after my broadband plan was upgraded and a new router was supplied. #FLT13589883

• 
  W (@indho_jacayl_) reported 17 minutes ago

  @AJRAllModCons @VodafoneUK Dealing with the same thing rn, customer service is ridiculous! @VodafoneUK

• 
  Joey ap Joey (@FarmerJoeShow) reported 19 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎