Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cllr Peter Osborne (Pot Hole Pete) (@CllrPOsborne) reported 2 minutes ago

  @VodafoneUK what a dreadful company, never have I had such poor customer service. Absolutely disgusting! A company of bully’s. @VodafoneUK you should be very very ashamed. See you in court, I will not let this rest

• 
  Mr Heap (@jonathan_heap) reported 4 minutes ago

  @VodafoneUK do you respond to customer complaints or just ignore them. Signed up with you 6 months ago and still waiting for my joining reward, non of your team seem to want to help

• 
  SJ (@doctordolla4) reported 8 minutes ago

  I have been a customer with Vodafone business for 8 years. I requested my PAC code to leave because their customer service has been awful yet they continue to try and upsell me. Terrible company. @vodafone @VodafoneUK

• 
  Max Point (@Max_Point23) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.

• 
  Sophie QuintonCarter (@sophqc) reported 9 minutes ago

  @AJRAllModCons @VodafoneUK Same thing happened to me. Twice. Using their online complaint form triggered a very fast response after multiple phone calls achieved nothing.

• 
  Tokyo Trader Legal and Investment (@offshorelegal99) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....

• 
  a.💌 (@c0uldnthelpit) reported 17 minutes ago

  Please explain to me how I’m down to 499MB after purchasing 2GB this evening at 7 and then putting my phone on airplane mode for like the next 4 hours in a movie @VodafoneUK

• 
  Nina Moir (@neenooor) reported 27 minutes ago

  @TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!

• 
  Anaya Khan (@AnayaKh79843612) reported 31 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

• 
  Lynne Is Reading (@lynneisreading) reported 37 minutes ago

  @AJRAllModCons @VodafoneUK Worst company ever. I'm still getting debt collectors from a bill that was supposed to have been written off 30 years ago when £400 of overseas calls in 2 days on an account only used for inward calls for 3 years didn't raise red flags.