Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

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  jolene Pittock (@joleneepittock) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.

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  Paul1971EFC (@Paul1971EFC) reported 5 minutes ago

  @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it

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  Paul Ryan (@pjryan51) reported 7 minutes ago

  Given up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !

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  Philip’s Truth™ (@PhilipsTruthTM) reported 8 minutes ago

  @Ronald_McBurger @AJRAllModCons @VodafoneUK In comparison, EE customer service is genuinely world class

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  Gee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xgee_geex) reported 8 minutes ago

  3. The country origins should not take away or limit my statutory rights under Consumer Rights Act 2015 as a UK consumer 4. @VodafoneUK you are responsible for putting things right 5.I will not be paying the remaining balance of my contract for a broken phone you refuse to repair

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  Hannah 🦦 (@Hannahh182) reported 8 minutes ago

  @AJRAllModCons @VodafoneUK I had the same with Vodafone. Customer service was awful, I had them literally laughing and hanging up on me. Nearly caused us to lose a house move. I’ve sworn to never go back to them unfortunately!

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  Ross Henderson  (@rsmck) reported 12 minutes ago

  @AJRAllModCons @VodafoneUK I had a very similar problem. It took threats of legal action to get Vodafone to fix it. Which they eventually did. But almost the same situation too. I had a service that never worked cancelled and returned the router and then they claimed it was never cancelled.

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  Lewis Wood (@LewisWood2020) reported 23 minutes ago

  @AJRAllModCons @VodafoneUK Write them a letter, I had the same issue, Indian call centres telling me I have no option but to pay. They soon wiped the debt when I wrote a strong complaint letter

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  🩷💜🩵 LuceeNicole 🩷💜🩵 (@ItsLuceeNicole) reported 25 minutes ago

  @AJRAllModCons @VodafoneUK My credit score saying I owe Vodafone £7 despite never having a contract with them

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  Audrey D (@FellowStargazer) reported 27 minutes ago

  @PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)