Vodafone Outage Report in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicki Kemp (@pinkmum3) reported 6 minutes ago

  @VodafoneUK 4G not working CM15 area, please can you look into this, thanks

• 
  Jamal Greaves (@Official_Jamal) reported 7 minutes ago

  Hi @VodafoneUK my contract is coming to an end can you pls see if I can cancel but still keep the same number pls :)

• 
  John Hunter (@J0hnB01) reported 10 minutes ago

  @VodafoneUK Hello, can you confirm if your internet is currently unavailable in G46? Mine has cut out and has been off for 30 minutes now.

• 
  Damian Arnillas (@damiancetem) reported 10 minutes ago

  @VodafoneUK it is funny reading on the internet that you claim yourself to be the best provider in the UK. Your service quality is at its lowest and, as always, giving excuses for your own mistakes but we still have to pay you for what it is not provided. Ombudsman on your way!!

• 
  Zeynep Yalcin Parks (@zeynepparks) reported 13 minutes ago

  @guardian Same with @VodafoneGroup @VodafoneUK . They gave us a new SIM card in the store instead of replacing existing one. Told to throw away the old one. They then charged us still over a year. Confirmed the card never been used and they still don’t refund us!! Thieves!

• 
  Julie Wilson (@JulieWilson0205) reported 19 minutes ago

  @VodafoneUK Hi, I've not done anything. It was working fine about 10pm last night but not working since I tried again about 6am this morning.

• 
  Zeynep Yalcin Parks (@zeynepparks) reported 20 minutes ago

  @VodafoneUK I will send you a DM but after 5 hours on the phone & chat we got a deadlock letter because you refuse to refund.On top of our money, we keep losing our time with customer services who cannot do much cos they are told to keep people’s money. We need someone senior to investigate

• 
  Rebecca (@rebeccamaryann_) reported 22 minutes ago

  @VodafoneUK I'm having issues with my number. I've just switched to you guys and have spoken on your chat to try sort it out and it didn't work. Was told to call 191 and couldn't even get through and was sent a link to the chat multiple times.

• 
  Jovana (@Jovana67696614) reported 24 minutes ago

  @VodafoneUK I’m starting to receive a collection of scam texts and calls, is there a way to collect these and have them blocked so that other users don’t have the same problem or worse fall victim to the frauds?

• 
  Zeynep Yalcin Parks (@zeynepparks) reported 24 minutes ago

  @guardian Same with @VodafoneGroup @VodafoneUK . They gave us a new SIM card in the store instead of replacing existing one. Told to cut it. They then charged us still over a year. Confirmed the card never been used and they still don’t refund us!! Thieves!