Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Evans (@evz1958) reported 7 minutes ago

  @VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥

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  Sedat Efe (@efe_efe) reported 10 minutes ago

  @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

• 
  Mukul Goyal (@MukulGoel) reported 13 minutes ago

  @VodafoneUK My mobile broadband device is not working for about 2 weeks and I complained thrice about it but still no solution has been provided!! Nobody even helped at your store. They say it's not their job! How long before it works again ! #vodafoneuk #poorservice

• 
  Gav (@gav_hadden) reported 14 minutes ago

  Diabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now

• 
  Jaci Stephen (@welshjaci) reported 15 minutes ago

  Don’t believe a WORD of what @VodafoneUK say when they offer to ‘help’ whn you are struggling. They don’t! They charge you for late payment and send you straight back to square one.

• 
  Stephen McHugh (@Stphn86McHugh) reported 17 minutes ago

  @VodafoneUK been messed about by virgin media for last time and officially cancelled due to awful network service, go onto my Vodafone app to sign up with their broadband and system is down 🙈. Off to sky i guess

• 
  Michael MacAulay (@mistermac97) reported 20 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  B.A.T (@RaaBee195134) reported 21 minutes ago

  @VodafoneUK been let down massively by your activations department with lies. Massively disappointed as this has caused me massive issues

• 
  K_Bogatyrev (@K_Bogatyrev) reported 27 minutes ago

  @VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.

• 
  K_Bogatyrev (@K_Bogatyrev) reported 29 minutes ago

  @VodafoneQatar @VodafoneGroup @VodafoneUK A service included in my plan is not usable in my roaming country, with zero instructions or warnings.This is misleading and unacceptable.Customers should not be paying for services they cannot use. Please explain or provide compensation.