Vodafone Outage Report in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Quantum Cat (@AQuantumCat1) reported 45 seconds ago

  Trying to call @VodafoneUK about my service, on hold for 25 minutes already.. Pffffffffff.. At what point does an 'unusually high call volume' become USUAL, and they hire enough people to man the phones?

• 
  Luke Taylor (@LBT_UK) reported 4 minutes ago

  @VodafoneUK Never phoned back about me being out of contract with @EE your loss

• 
  The Truzz Social 💙 (@thetruzzsocial) reported 10 minutes ago

  If you are looking to cancel a contract with @VodafoneUK My contract expired 14 months ago so should have been simple, it was for an unused tablet: 1. Their shops are happy to upsell / upgrade but do not have the capability to cancel contracts. They will tell you to call 191.

• 
  Paul Hargreaves (@DarthPhargle) reported 11 minutes ago

  @VodafoneUK I finally received a text late last night which isn't good customer service to let me know 3 days after the specified delivery date that it's been delayed - I'd already figured that much out.

• 
  Gary Hopkins (@GaryHop08757275) reported 11 minutes ago

  @VodafoneUK your customer (non) service department is absolutely shocking.

• 
  Alison Gilbert (@alisong94948509) reported 12 minutes ago

  @VodafoneUK you should be ashamed of yourselves. A loyal customer and been off service for 6 days. Understand I live in the storm area. But you can’t tell the community when we can expect to be back on service. A communication company who don’t communicate. Come on!

• 
  The Truzz Social 💙 (@thetruzzsocial) reported 18 minutes ago

  @Sederrick @VodafoneUK I actually cried over this. The thing is it was only £12 a month but if I didn’t actually have the money it would have been so much more stressful. It’s an appalling way to treat customers.

• 
  Stuart (@stu__m11) reported 18 minutes ago

  Totally regretting moving back to @EE, order made 10days ago & still no idea what is going on. Hours spent on hold, many false promises of calls back/confirmation emails that still haven't happened. Considering staying with @ThreeUK or going to @VodafoneUK now. Awful service #EE

• 
  tigger99 (@99tigger99) reported 20 minutes ago

  @VodafoneUK As the mast is down still on the fourth day, all of them!

• 
  Jeremy Sparkes (@JeremySparkes) reported 23 minutes ago from Cardiff, Wales

  @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day