Vodafone outages and service status in Derry, Northern Ireland

Problems in the last 24 hours in Derry, Northern Ireland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Derry, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

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  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 8 minutes ago

  @doyletony77 @VodafoneUK Agreed .. one of the longest around you would think they would have a good service

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  🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reported 10 minutes ago

  Talking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!

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  🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported 12 minutes ago

  @306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.

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  andy m (@bigajm) reported 13 minutes ago

  @VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?

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  Adrian Rogers (@AJRAllModCons) reported 15 minutes ago

  Hey @VodafoneUK - can someone contact me? Four years ago you cancelled my contract because you had no signal in my village. I’ve been to borrow money today for the first time in 40 years. I have no credit rating because you say I owe £890 from 4 years ago. I’ve spent 6 hours

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  Prudence (@Maria_Alfie39) reported 19 minutes ago

  @VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?

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  Shamim Stokes (@Shamimstokes) reported 19 minutes ago

  @VodafoneUK ridiculous service, both online and in store! Get a grip. What happened to customer service? A 14 month old phone and to change the battery you need my phone for 14 days!!!! Seriously not acceptable

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  Paul1971EFC (@Paul1971EFC) reported 25 minutes ago

  @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it

• 
  Jamie-Ray Stevens  (@JamieRayStevens) reported 26 minutes ago

  After 5+ weeks, my @VodafoneUK upgrade is still unresolved. • £40 refund still unpaid • 2 complaints raised • Mobile service incorrectly provisioned • Told to cancel & recreate my contract to fix Vodafone's error • Lost a £572 trade-in benefit as a result

• 
  Jas (@AmJazmags) reported 27 minutes ago

  @AJRAllModCons @VodafoneUK good luck, had same thing with them, after a long time of getting a run around from them eventually negotiated a lower payment back and removal of the credit mark.. would have paid nothing if it wasnt for them screwing my credit score. ****** me over.. will never use them again