Vodafone outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

• 
  Paul 🚁 (@abzpaul) reported 38 minutes ago from Bucksburn, Scotland

  As @VodafoneUK and @SamsungHelpUK didn't believe the "overheat" photos, I had to pay £256 for a watch that I can't use. Now they threaten the debt agency each day. I phone and they tell me its an error. Such lovely customer service guys....when will they bang on my door??

• 
  Paul 🚁 (@abzpaul) reported 45 minutes ago from Bucksburn, Scotland

  Hello @o2 I sent a few DMs over the weekend as I'm having problems inputting my PAC to enable me to move my number from @VodafoneUK to yourselves. The PAC expires 19th Oct. I'd like to move it 18th Oct but your system won't accept my info

• 
  Paul 🚁 (@abzpaul) reported 54 minutes ago from Bucksburn, Scotland

  @VodafoneUK @urbanpixelsw1 You pride? Really? The only way I got my issue sorted was to take it to CEO level. Only those few more days left til the 20th when I can give my 30 days notice to take my custom elsewhere.

• 
  Paul 🚁 (@abzpaul) reported 56 minutes ago from Bucksburn, Scotland

  @VodafoneUK Thx...but the experience was awful. Your CEO department sorted the issue in the end with a fight from me but your guys certainly know how to annoy the customer. I'd be cutting my nose if I left a good deal behind, but my view of Voda is not a good one....it really isn't

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny Wilson (@jonnypwilson) reported 1 minute ago

  Been with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.

• 
  AM (@itsmeitsmeandy) reported 3 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank

• 
  Arjun Chohan (@ArjunChohan) reported 3 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Agrawal Pramod (@agrawalpramod75) reported 6 minutes ago

  @VodafoneUK @ViCustomerCare despite several complaint u did not sent your network team nor install booster

• 
  CAR0LE (@C4R013256) reported 14 minutes ago

  I would love to know why @VodafoneUK charges more for business broadband than personal broadband - and for a slower speed! BTW @VodafoneUK, your telephone agents urgently need to update their customer service skills.

• 
  Rob Smith (@robsmithrugby) reported 16 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  AmeliaEdwards (@PyramidAmelia) reported 17 minutes ago

  @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

• 
  Graham Wharton (@Graham_Wharton) reported 18 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  AlThePleb (@AlThePlebb) reported 19 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  RomeCarter (@RomeJoness9) reported 20 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.