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Vodafone outages and service status in Douglas, Douglas

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  • Vodafone generated 0 outage signals in the last 24 hours around Douglas, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Douglas, Douglas

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Douglas, Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Tanzeel_Akhtar
    Tanzeel Akhtar (@Tanzeel_Akhtar) reported

    @VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • P17DGE
    Scott Padgett (@P17DGE) reported

    Does any telecoms company actually care, and provided customer service !!! I’m loosing the will to live with @VodafoneUK !! How hard can it be to move a fibre cable from a wall so it can be knocked down ! At this rate I’m just going to cut the f@cking down !

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

  • judahbenhur77
    Simon Dealey (@judahbenhur77) reported

    @VodafoneUK why do I keep getting cold calls from your call centre, then when I tell them I have a business provided Vodafone mobile not a personal paid for mobile your staff hang up the call......its rude and unprofessional.

  • MikeSparkes2
    Mike 'The Caretaker' (@MikeSparkes2) reported

    @VodafoneUK please help me. I should have had my new broadband working yesterday but nothing and still nothing. I have tried the online but it keeps cutting out. If its easier, please cancel my agreement and I will try elsewhere. I do need WiFi

  • CD_Zombiee
    CD_Zombie (@CD_Zombiee) reported

    @VodafoneUK please stop outsourcing your support line. I'm having slow Internet speeds and the only advice I was given from your support over the course of an hour was "Move the position of the gigacube" This came after she told me to find a "signal" light, that doesn't exist

  • PyramidAmelia
    AmeliaEdwards (@PyramidAmelia) reported

    @VodafoneUK You’ve been down since 9am. Any update when I can speak to customer service please

  • DaniB_x
    danielle (@DaniB_x) reported

    @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.