HSBC

Is HSBC down in Slough, England?

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The latest reports from users having issues in Slough come from postal codes SL1.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Slough, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Slough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Slough, England 05/14/2024 21:05

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (16%)

    Website (16%)

  3. Login (11%)

    Login (11%)

  4. Transactions (3%)

    Transactions (3%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Slough, England

The most recent HSBC outage reports came from the following cities: London, Crowthorne, Isleworth, Watford, Slough, Gerrards Cross, Uxbridge, Northolt, Twickenham, Woking and Stanmore.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomCrowthorne Website
United KingdomIsleworth Mobile App
United KingdomWatford Withdrawals
United KingdomSlough Login
United KingdomGerrards Cross Website

Community Discussion

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HSBC Issues Reports Near Slough, England

Latest outage, problems and issue reports in Slough and nearby locations:

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hobs62 HOBS62 (@hobs62) reported from Burnham, England

    I’ve spent a total of 8+ hours in the last 3 days holding to speak to an agent @HSBC_UK are there any agents? Online chat is impossible as I can’t sit logged into my business account for hours! My call is apparently important 🙄

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • adamsn Nj (@adamsn) reported from Chertsey, England

    @HSBC_UK what’s the point of having one branch closed in weybridge (nearest one to chertsey) and you drive all the way to Woking and the HSBC there is closed as well due to amend times. Waste off a trip and fuel! It’s not great customer service

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!

  • paulhelpspeople Paul Smith (@paulhelpspeople) reported from Hounslow, England

    @HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul

  • elanacovshoff Elana C (@elanacovshoff) reported from London, England

    @HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.

  • vmahadevan1 MV (@vmahadevan1) reported from Hounslow, England

    Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered

  • jayeshashar Jayesh Ashar (@jayeshashar) reported from Harrow Weald, England

    @HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    @HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.

  • Robduns Rob Dunstone (@Robduns) reported from Slough, England

    Hi @HSBC_UK - any ideas why the counter service in your Slough High Street branch is so slow? At least 20 minutes queuing so far & no end in sight. Thanks.

  • PompeySavs Andrew Saveall (@PompeySavs) reported from Spelthorne District, England

    On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • dhoworth1 David Howorth (@dhoworth1) reported from Esher, England

    .@HSBC_UK Any update on when your app will be operational! Seems very bizarre that you have known issues for over 24 hrs and you still have not communicated to your customers!

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • robtweet Rob Henderson (@robtweet) reported

    Switch main/joint accounts to @monzo has always been tempting. @HSBC_UK @firstdirect lack of early support & general take on #ios15 pushing me there. I get response to dev beta but in public beta 3 now. Zero app access for the next 2 months because ‘reasons’ is not a good look…

  • sachindra_d SachindraD (@sachindra_d) reported

    @HSBC_UK Hi Team I am trying to call you from India and on this number +44 1226 261 010 and I am it says number does not exit. I have an a/c and it is inactive now. need to call and activate it. please help

  • cardiff_writer Rhi (@cardiff_writer) reported

    @HSBC_UK what has happened to your customer service?

  • quattroRR Audi Man (@quattroRR) reported

    @HSBC_UK @charlottemaybe Poor excuse @hsbc_uk , aren’t you embarrassed that all you competitors apps work on ios15 beta? That makes you look like you are making excuses for either poor customer care or poor app developers.. which is it?

  • kerriejcordell Kez (@kerriejcordell) reported

    @HSBC_UK your staff need to work on their customer service skills. Telling me my card is working perfectly fine when I explained it wasn’t, and then talking to me with an attitude “if it makes you happy I will give you a new card” if it makes me happy!!!!😠

  • ProfessorValEJ Val Edwards-Jones (@ProfessorValEJ) reported

    @HSBC_UK my business app isn’t loading. Is there a problem?

  • jondrytay Jon Dryden Taylor (@jondrytay) reported

    @HSBC_UK phone agent, 2:45pm (at length, condescendingly): I'm sorry Mr Taylor, but there is no power of attorney on this account. @HSBC_UK phone agent, 3:15pm, given the same details: yes, I see you have power of attorney All this before I even get to explain the actual issue.

  • VijayendraAgra1 Vijayendra Agrawal (@VijayendraAgra1) reported

    @HSBC_UK Opened an account online 2 weeks back. Received debit card but no telephone security number yet. Called customer service multiple times and everytime they ask to wait for few more days.

  • js_niki niki elvidge (@js_niki) reported

    @HSBC_UK ...poor help given... locked myself out of my debit card..only solution was to re activate at an ATM. Ok,but you've closed all my local branches and taken the ATMs... apparently some non hsbc ATMS offer this solution-but which ones?Offer reactivation online!!!!!!

  • urbanfantasist 🎃 Charles Christian (@urbanfantasist) reported

    Has the last person working on the Customer Service desk at @HSBC_UK switched the lights off as nobody appears to be working there any longer?