3 (Three) Outage Report in Thirsk, North Yorkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Thirsk, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Jeff Slade
(@MadJeffSlade) reported
from
Northallerton, England
@Three_Is_Broken @ThreeUKSupport @michaelparker I would be prepared to settle for a service that actually worked, just half a mile from the city centre of Oxford.I cannot believe how bad things have got in recent years. 3 closed their shop in Oxford’s Cornmarket. No surprise, you couldn’t get 1 bar of signal there!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ladypokingham @ThreeUK Just to inform, Three's policy is to deliberately withhold mast fault or works info from the website and from the support team here, meaning all they can do is (unknowingly) tell untruths and leave customers in an endless circle of wasted time on calls... (cont.)
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Stephen Anderson
(@spa3010) reported
@ThreeUKSupport No resolution available so nothing else to do but cancel my contract after more than 10 years. How terrible is that. How do I port my number?
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Tom Thornton
(@tomedthornton) reported
@ThreeUK has quite possibly the worst customer service I’ve ever experienced. 9 months on and still locked out of an account…
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gordon brown
(@Scott45uk2) reported
@ThreeUKSupport so mast still having errors?
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Jodie 💙
(@Jodie789__) reported
@ThreeUKSupport My elderly father is waiting for a phone to be delivered and has been waiting in all day only to be told it is now tomorrow. This is his only means of communication and he has very little signal and no WiFi. Can you give me details if I can send you order number?
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Charlotte Wraith
(@lottiewraith) reported
@ThreeUKSupport No I still have not received a bag, they said the realised the fault as to why I wasn't however still have not received another. It was advised that if I didn't receive a bag I would be issued a refund, this was a week ago, I have no refund, no bag, £300 down 2 days before Xmas
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @GaryNHughes Chris, the process connects to a better mast when one or other masts has a fault. Because Three's policy is to hide faults from your team and customer (confirmed by your India team) we then get this repeated dialogue and user wastes hours of time on the phone. Update to follow.
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Stephen Anderson
(@spa3010) reported
@ThreeUKSupport over 4 hours on live chat today and the only things that came out of that wasted time was I would never recommend 3 to anyone, your complaints and upgrades teams don't know anything about each other and I really want to leave! Shocking!!!
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @lottiewraith Hi Scott, I can help advise the customer here. You have known faults in London again, but the engineers can't trace them yet. Three's policy is to withhold such info from status page and even your level of support, in order to hide such issues from customers more broadly. (cont.)
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport On the phone for another 1.5 hrs, then cut off when finally transferred to complaints team, where I politely requested I don't pay full price while not receiving the service. It's a pity, a year or so ago, Three was quite good for broadband. Now, appalling. @Ofcom