3 (Three) Outage Report in Swaffham, Norfolk, England

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Swaffham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Swaffham, England

Latest outage, problems and issue reports in Swaffham and nearby locations:

• 
  Wayne (@waynefysh) reported 29 minutes ago from Gaywood, England

  Still waiting for my Emergency Alert. I’m on @ThreeUK though, so not really surprising #emergencyalert #fail

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sineadmona (@Sineadmona1) reported 5 minutes ago

  @ThreeUK Blocking customers who call out your terrible service? Doesn't sound very professional to me. You just delete negative comments on your tweets?

• 
  Jane Smith (@hprw) reported 6 minutes ago

  When I told @ThreeUKSupport I have no internet or phone to contact so can't use their webchat or phone lines, they suggested making a call over the internet instead of by phone. FFS. I just want the service I'm paying for but apparently that's too much to ask.

• 
  Ruth Richards-Hill ♿♀🏳️‍🌈🐾 🇺🇦 (@Tantrumfly) reported 13 minutes ago

  @ThreeUK Your outage in the LD3 area has been going on for days. Its a rural area where there are no land based internet connections - you do realise, there a number of vulnerable people with no comms to the outside world? How much longer?

• 
  I Have a Question (@Helpplessenow) reported 14 minutes ago

  @ThreeUK the worst network and customer service. I feel like I'm banging my head against a wall trying to get anywhere with Three. Imagine a mobile company you can't talk to over the phone who will only chat to you through online chat?!

• 
  Megan White (@whatmegandid) reported 15 minutes ago

  @MarcWardVideo @ThreeUK I had a similarly bad experience with O2 recently - switched to Sky and so far they're great!

• 
  maccblue (@maccblue2311) reported 16 minutes ago

  So I’m up in the hills in the middle of Greece and Iv got full 4G signal, back in the UK at home my signal is that bad I can’t take any calls or texts in certain areas for work due to such bad signal, yet @ThreeUK try and tell me that there is no issues

• 
  Ru773LL (@Ru773LL) reported 20 minutes ago

  @DesertedPIaces_ Yet the 5g network coverage is probably better there than it is in major cities @ThreeUK

• 
  Suzanne Collier RCDP (@SuzanneCollier) reported 20 minutes ago

  @hprw @ThreeUKSupport Really bad of @ThreeUKSupport. Will blacklist them as a future supplier over this.

• 
  James Arnold (@arnie1984) reported 21 minutes ago

  @ThreeUKSupport I believe Muz may have passed it on as he had training or something according to an email he sent me. I know he was still awaiting clarification from the warehouse to see if they had received it from the branch. How do I make a complaint for a branch please?

• 
  Jane Smith (@hprw) reported 21 minutes ago

  More than 2 weeks with almost no internet or phone. @ThreeUKSupport 's advice is to contact customer support via webchat or phone. They have failed to see the problem here (clue: I CAN'T GET ONLINE OR MAKE CALLS!). Was promised it would all be fine by end of play Tuesday. Gah.