3 (Three) Outage Report in South Petherton, Somerset, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in South Petherton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in South Petherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near South Petherton, England
Latest outage, problems and issue reports in South Petherton and nearby locations:
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Angi Long
(@Angisolar) reported
from
Chard, England
@ThreeUK I have lost count of the number of times I have lost internet signal today!!! Been happening a while and getting worse!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Angi Long
(@Angisolar) reported
from
Chard, England
@ThreeUKSupport So I got in touch, admittedly at 11.10pm, but no one to help.
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Matt (ssmmdd) #FBPE 🔶
(@ssmmdd84) reported
from
Monkton Heathfield, England
@ThreeUKSupport Has your service gone down in Taunton, Somerset? Getting signal but absolutely no throughput at all.
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Angi Long
(@Angisolar) reported
from
Chard, England
@ThreeUKSupport I spoke to my branch, then called customer services!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Don Jose
(@donjosespeaks) reported
@ThreeUK so my mother ordered a phone from you a number of weeks ago. Paid the upfront payment, got a delivery date.Received order confirmation email.Started getting complete order emails.Called customer services who said no problem phone will be there.Order did not turn up.
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Don the Trumpet
(@GetMeAManager) reported
@rushtononradio @ThreeUKSupport No company needs you as a customer.
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport All five lights are on on the pro3, suggesting I have a perfect signal, however this is unusual and it looks to me like a fault as the Wi-Fi indicator has stopped blinking
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Don the Trumpet
(@GetMeAManager) reported
@soo_matthews @ThreeUK Cancelling your direct debits knowingly and willingly is your fault. If you end up looking for a mortgage and have a default on your credit score, don't go blaming anyone but yourself. Set your DD back up again. And if you want to cancel, wait in the queue like everyone else.
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Cathy Stewart
(@Grandcanyonnext) reported
@ThreeUKSupport getting somewhere between 0 and 2 on my signal at the moment. need to use my phone - what is the solution?
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport I have a dongle and a pro 3 home hub. It won't load Netflix my gmail, twitch and my Alexa is down too. Twitter and YouTube are working fine, as is most internet searching. This is the same across 3devices, using 3 different browsers and 3 different operating systems.
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUK @O2 @VodafoneUK Rural areas? I get 1.17mbps on your 4g in a town centre? Maybe just give your network to Vodafone for good and let them fix it
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Babak Daemi
(@BRDaemi) reported
@ThreeUK hi, I have been trying to speak to someone this week, but the call has crashed during 3 times and not once has someone called back. Can you arrange a call to solve my issue?
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Eve lister
(@Evelister1) reported
@ThreeUKSupport been waiting over a week for a refund now for a device that never showed up,your call centre team are absolutely incompetent!
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Suresh
(@Suresh63938137) reported
@ThreeUK You guys provide the worst customer service. I have just spent the last 3 hours trying to upgrade my phone. After spending three hours you are sending the phone to the wrong address. You just lost one customer and many more to come.