3 (Three) outages and service status in Sherborne, England

Problems in the last 24 hours in Sherborne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherborne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Sherborne, England

Latest outage, problems and issue reports in Sherborne and nearby locations:

• 
  Oliver's Coffee House (@OliversSherbs) reported 9 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  Oliver's Coffee House (@OliversSherbs) reported 10 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Nick Davison (@nick_davison10) reported 17 minutes ago from Gillingham, England

  @Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.

• 
  Oliver's Coffee House (@OliversSherbs) reported 25 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

• 
  Jill Taylor (@JillTay87040605) reported 26 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

• 
  Peter Edmondson (@PeteyNojjysdad) reported 28 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Oliver's Coffee House (@OliversSherbs) reported 31 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

• 
  Gemma Beasley (@Gemsb1) reported 32 minutes ago from Gillingham, England

  @ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡

• 
  Angi Long (@Angisolar) reported 40 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

• 
  Peter Edmondson (@PeteyNojjysdad) reported 47 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  Gemma Beasley (@Gemsb1) reported 47 minutes ago from Gillingham, England

  @ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.

• 
  Oliver's Coffee House (@OliversSherbs) reported 49 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 52 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A-I (@Unlucky_Dude2) reported 54 seconds ago

  @ThreeUKSupport @ThreeUK i have been getting charged by applepay. I have never used applepay and have 5 transactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my playstore acc on my android phone. What scam is this?

• 
  Robert THOMPSON (@RobertT63939769) reported 3 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  Whatever (@RealGetAGripLad) reported 4 minutes ago

  @ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk

• 
  Stu Nicholas (@pubisclosed) reported 5 minutes ago

  @ThreeUKSupport after many attempts I can’t get any help on my issue. This is just ridiculous

• 
  UGOMMA (dye of beauty)🌍 (@UgommaGrace) reported 11 minutes ago

  @ThreeUKSupport what’s wrong with your network, I keep turning off my phone.. yet nothing works

• 
  Mason Lyons (@MasonIyons) reported 15 minutes ago

  so @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.

• 
  HMoody (@MissMoody79) reported 17 minutes ago

  @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

• 
  DC (@denzvvt1988) reported 17 minutes ago

  @ThreeUK no signal? Really just what I need right now 😡

• 
  Baz (@49_timelessness) reported 18 minutes ago

  @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

• 
  janice hughes (@jandh65) reported 20 minutes ago

  @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.