3 (Three) Outage Report in Sherborne, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherborne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherborne, England
Latest outage, problems and issue reports in Sherborne and nearby locations:
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Nick Davison
(@nick_davison10) reported
from
Gillingham, England
@Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Owen-Williams
(@MichelleOwenWi1) reported
@ThreeUK worst customer service in the world. Took £700 out of my account, even after 6 phone calls/live chats to sort it out. Four weeks it's taken to sort it out and you have the audacity to offer me £20 compensation when u spend thousands on sponsoring @ChelseaFC & (1)
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Peter Fleming 🎗️
(@EastHullPete) reported
@Craigo71 @ThreeUK @O2 Been with them 10 years, got new phone in October and have never had anything like that
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mattdanwilson
(@mattdanwilson) reported
@ThreeUK Hi Guys still receiving messages from CRS. I have spoken to your team and CRS at length on many occasions. Please can CRS stop contacting me. Such poor customer service from 3
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Rhbeen Ahmad
(@RhbeenA) reported
@ThreeUKSupport Big thanks to Christopher via live support. My sim was deactivated as I'm stuck abroad due to work/covid restrictions. Hadn't used the number for a while. Managed to get my number back online after talking through a few steps. Excellent customer service.
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Amanda Winwood
(@AJVBarlow62) reported
if anyone wants to experience what it's like where poor customer service team have not the ability to be human head over to @ThreeUK. #nocustomercare
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Gary Steers
(@garysteers) reported
@ThreeUKSupport @ThreeUK, Having issues setting the 'All Conditionals' setting on the network, (*#004#) I had this as Hullomail but now cant set it back to default, live chat unable to help....
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Andy williams
(@andyrwilliams84) reported
@ThreeUKSupport Any ideas when... Later this year could be December. Three support did say "early 2021" but this is quickly passing.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Mike Fitzgerald
(@fitzy020658) reported
@brilliant_tours @ThreeUK Does this mean that I might just get a signal wherever I go in the UK? 5G you can’t even get 3G right, take the money every month and not provide the service 😡needs someone with clout to take you to task.2021, I heard Neil Armstrong in 1969 and he was on the moon.
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Rusketh
(@Rusketh) reported
Day 11 and @ThreeUK still have not refunded my £295. So that confirms support Agents 1, 2, and 3 to be definitive liars! Anybody able to advise the legal issues involved I might have to take this to small claims court in a few weeks.