3 (Three) Outage Report in Sherborne, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Sherborne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Sherborne, England
Latest outage, problems and issue reports in Sherborne and nearby locations:
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Nick Davison
(@nick_davison10) reported
from
Gillingham, England
@Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ell
(@ellie_may_e1) reported
@ThreeUK Can you explain why my 3G and 4G seems to not work in London at all? I pay to use this but I never get a connection everything buffers
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Lauryn Hall
(@loulouhall) reported
@ThreeUKSupport can you tell me when the 4G issue will be sorted for Bs31 area? This is the 3rd week of jo reliable network, tempted to cancel my contract
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Stuart Smith
(@StuartS19054414) reported
@ThreeUK You don't have a "big" network. 0.4MBPS isn't big, it's simply indicative of a company ripping off the public by selling something it is unable to provide.
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Ryan
(@ryanlgray) reported
@ThreeUKSupport your 4G internet access is crap in Cupar, Fife. It has been slow for weeks now with no sign of improvement.
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Chloe Pearson
(@chloevpearson) reported
@ThreeUKSupport Yes, I have been told then can’t give me proof because your automated tool is down and I just have to wait. Why can’t a headed letter / email just be sent with the date of blacklisting, I don’t need anything else. Why do you need a automated tool? 3 weeks Friday I have waited…
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Jellyhead Jade
(@Jadewiskin) reported
@Andyjcannon @ThreeUKSupport Don’t get your hopes up, have been waiting 2 months for someone to get back to me with an ongoing issue 🥱
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Andy Cannon 🏳️🌈
(@Andyjcannon) reported
@ThreeUKSupport Do you have any customer service staff that are UK based and aren’t incompetent? I have now been trying to get a complaint/issue sorted for over a month. So far 15 emails and over 3 hours on the phone to India and still no resolution!
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1x1
(@1x1_NFT) reported
Man, internet in our new area sucks. We tried @ThreeUK's mobile broadband 4G thing - hardly works at all no matter where we put it because mobile signal in the street is rubbish. Virgin want £56 per month ($75) for a rolling 30-day broadband contract.
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Hazel Ramsay
(@HazelRamsay2) reported
@ThreeUKSupport Just upgraded to a sim only plan as per you advice plan expires tomorrow. Notification I have just received says won’t switch over until the next billing date this 9 days away. So what happens now & I wanted to keep go roam. # Bad advice. How to cancel and go elsewhere?
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☆彡.。.:*・☆ Kitty ☆彡.。.:*・☆
(@kittencaboodle) reported
@ThreeUKSupport The main problem is no-one is contacting me at all to keep me informed & for a communications company I find that pretty ridiculous. The story changes day to day. I was recommended to you by a company partner and I will feed this back to them so we don’t recommend you again.