3 (Three) Outage Report in St Austell, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Samii_p
(@samii0303) reported
@ThreeUK I contacted you about refunding payg on my parents phones in the middle of July. I was promised a refund within 5 days but am still waiting. Please can you confirm how I can raise a formal complaint?
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Naveed Khan
(@aloo_nav) reported
@ThreeUKSupport you hardly provide a good service. I only get 1 bar, calls keep on dropping. I have rang your customer service 10 times. I want to cancel my contract as you are in breach but I have to pay fees. Why? You are not full filling your terms.
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Elizabeth Meager
(@lizzieameager) reported
Hi @ThreeUK @ThreeUKSupport I've been trying to get a copy of my bill emailed to me for over a month now. 4 different customer service reps on your online chat have said they will send and not done it. PLEASE HELP ME
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PB Tips
(@pbroadhurst) reported
@ThreeUK how do I ask you a question? Live chat not working in three app…
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Craig & Natalia Stephens-Has
(@6lucascourt) reported
@ThreeUKSupport Sadly we already have, for months, your advisors tell us the previous one told us incorrect information each time. So we opened a complaint ref: 32503714, this did not help at all.
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M
(@autumnpumpin26) reported
@ThreeUKSupport what’s the address you need to write to, to cancel when contact is at the end? As my sister can’t get the app to work.
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Byron Welton
(@byronieee) reported
@ThreeUKSupport Thank you for your reply! And I’ve never had to check before when I’ve gone abroad, so I hadn’t checked unfortunately, my data roaming on my phone settings is definitely on. I don’t know if I was meant to turn it on through the three app beforehand? Thank you for your help ✨
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solaaa
(@IgeSolente90) reported
from
Welshpool, Wales
@ThreeUK... Siege finally over since 25th of June. Thanks Vivik the lovely customer service guy that help sort the problem out. I want to believe this is a one off horrible experience from 3 Network.
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Paddy Gordon
(@PaddyGordon) reported
Is it just me or has @ThreeUK went seriously downhill? Loads of places I used to get excellent service I now get none or very poor service. Might be time to switch after ~8 years!
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Ian Jeffray
(@ianjeffray) reported
@VodafoneUK @archifishal @ThreeUKSupport "Happy to help" you aren't. I've wasted lots of time with you claiming it's specific to me / my phone / whatever. Get your engineer out here, do the darn speed test yourself, see how patheitc it is. Stop blaming the user. Stop advertising lies.