3 (Three) Outage Report in Portadown, Northern Ireland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Portadown, Northern Ireland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portadown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Portadown, Northern Ireland
Latest outage, problems and issue reports in Portadown and nearby locations:
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Garry Luke
(@ZugIreland) reported
from
Dromore, Northern Ireland
@ThreeUK My family has 2 mobile phone contacts, a PAYG phone, and home broadband. Our signal has been awful for the last 36hrs. Ive been unable to reach 3 by phone or Live Chat, and your website has a vague message with no real info. My DM to @ThreeUKSupport has gone unanswered.
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Garry Luke
(@ZugIreland) reported
from
Dromore, Northern Ireland
@ThreeUK I trust that this will be resolved urgently. At the very least, I expect communication from you to advise what changed from Wednesday evening to Thursday morning, and when normal service will resume.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Shinnick
(@Shinnickd) reported
@ThreeUK So I received a new SIM with the new phone, it has a different number. I phoned customer service and they said use the new SIM, and that my old number could be transferred over. I asked if I could use my old sim but I was told to use the new SIM. I'm a bit confused?
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.
(@GriffTerrence_) reported
@ThreeUK and @EE defo have the worst service!! Avoid them at all costs! If I could cancel my EE contract early I would! ..Had me teaching my lessons in the car today because I had zero service in my house. Literally had to drive around my borough trying to find enough bars
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Susan Rudette
(@susyrudy) reported
@ThreeUK is anyone there who actually has the ability to provide customer service - promised my phone yesterday -didn’t arrive and been told that it won’t arrive till tomorrow but can’t change delivery address Tried to escalate and a manager will ring within 72 hours! Helpful NOT
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Autocare Complete
(@ACCautocare) reported
@ThreeUKSupport I was £147 in credit. Now down to £93 credit but for some reason they lied about sending phone out. Have spoke to managers who promised it’s coming on priority. Have screen shots but still no phone. They keep saying I sent it back.
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Autocare Complete
(@ACCautocare) reported
@ThreeUKSupport I’ve been trying to upgrade since start of January and been given 4 dates to receive new iPhone 12pro but never arrived. I’m out of contract and no phone yet they still want me to pay full amount. Gone to sim only and looks like going to sky. Will also move my son and fathers
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Routinely Rateled
(@radek_ratel) reported
@ThreeUKSupport Is that Three's final response on this data processing concern, as it relates to Customer Satisfaction Surveys?
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David Leather
(@ThrottleUK) reported
@ThreeUKSupport Thanks for the quick reply and i had a letter with majority of a entire month credit weeks ago as Id left, So to today take a further full payment afterwards can’t be right. I’d only left the direct debit running incase it’d cause a issue with my crew refund yet now I’m worse off
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Autocare Complete
(@ACCautocare) reported
@ThreeUKSupport what a joke you lot are. After waiting 7 weeks for upgrade and 3 promises of new iPhone which has never arrived you have cut me off. Useless, I’ve been told nothing but lies
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James Hopkins
(@JamesAHopkins) reported
Over an hour dealing with @ThreeUK to cancel a contract and change an address. Address still not changed, I just gave up. If this is the New Normal I'll pass thanks. Such a lack of customer centric service.
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Philip Schmidt
(@schmidtpj) reported
Disgusting service by @ThreeUK multiple phone calls with promises of being contacted then taking money for services not used multiple contracts over 7 years absolute disgrace in times like these