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3 (Three)

3 (Three) outages and service status in Pickering, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Pickering, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pickering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Pickering, England

Latest outage, problems and issue reports in Pickering and nearby locations:

  • wello30
    Paul Welsh (@wello30) reported from Malton, England

    One week three days and counting trying to escape @Threeuk customer service is shite

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetsWithBite
    🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼‍♀️🌎🌍🌏 (@TweetsWithBite) reported

    @ThreeUKSupport Normal customer service webchat. I was told that my contract had changed to a rolling monthly contract. Therefore the T&Cs had changed & Go Roam charges applied. That didn’t make sense to me, as a) I’d been on a rolling monthly contract from the start & b) hadn’t made any changes

  • CryptoGeezerUk
    CryptoGeezerUK (@CryptoGeezerUk) reported

    @ThreeUKSupport again here we go the 12th of July and guess what network is down again in the me99tl area was the same on 12th may and the 12th June? Remind what exactly I pay for again? Absolute shambles

  • Social_Daisy
    Daisy Whitehouse (@Social_Daisy) reported

    @ThreeUKSupport I have just spent an hour on chat with one of your not very helpful staff and they have cut the chat off now so I can’t get the transcript or any answers. This is just one bag of **** after another really. How do I get the transcript and back on to that person pls

  • daviddlow
    David Low (@daviddlow) reported

    @sazzy @ThreeUK I’ve had a few of those in the last few weeks, in the same circumstances. Currys had by far the worst customer service I’ve ever dealt with - just at the time you need it to be straightforward.

  • TweetsWithBite
    🇪🇺🇺🇦🦇Books with Bite, MA🧙🏼‍♀️🌎🌍🌏 (@TweetsWithBite) reported

    @ThreeUKSupport I’ve since found out (from a letter from Three I received while I was abroad) that Three changed my contract plan to unlimited data/calls/text from previous plan that was unlimited data/text/200 min calls. I never requested or approved that change.

  • sazzy
    Sarah Parmenter (@sazzy) reported

    @ThreeUKSupport I did - well they told me they did, yes. Both Dad and I have been long-term customers of Three, this was a disappointing interaction to say the least. I’ll be moving my network. 🥺

  • JordanFuller__
    Jordan (@JordanFuller__) reported

    @ThreeUKSupport I cancelled it around May time. It would've gone to my old address as I moved so I wouldn't have a clue. Cancelled it through the app and didn't take my number with me. Also said I didn't have anything left to pay and 2 months down the line have had 2 payments come out.

  • FairyElephant
    Heather (@FairyElephant) reported

    @ThreeUKSupport Thanks for the non existent help yesterday. I am now taking my case to the ombudsman. It may only be a fiver but it is my fiver and I was told I could have it back. I will never use three again and tell other people not to either.

  • Goacosmicgirl
    Liz Campbell (@Goacosmicgirl) reported

    @ThreeUK I have been trying to leave you since last Thursday but your app is down and your chat is not working I have requested a PAC code but I would like my £10 back for this month!! 😬

  • tin_tan_89
    Tanya Sparham (@tin_tan_89) reported

    @ThreeUKSupport I have no signal and even though you say it’s good it is so bad. After checking everything webchat advised they would allow me to cancel with no fees for both sim only contracts. From the conversation today that doesn’t seem to be happening