3 (Three) Outage Report in Newham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Newham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Alison Hardy
(@alijhardy) reported
from
Embleton, England
@threeuk This seems poor practice.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport THREE IS ROBBING ME OF MY MONEY BY CONTINUING TO TAKE OUT MONTHLY FEES FOR SERVICE IM NOT USING WHILE THEY SIMULTANEOUSLY REFUSE TO GIVE ME ACCESS TO MY ACCOUNT SO THAT I CAN CANCEL IT. I LIVE IN ANOTHER COUNTRY. JUST CANCEL OUR SERVICE AND STOP TAKING OUR MONEY.
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Rob Lyle
(@thebizarch) reported
@ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.
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Paul A
(@paulnorniron) reported
@ThreeUKSupport When inside I'm always connected to WiFi so there's no issue. Outside trying to listen to a song or audiobook is infuriating...surely there is some solution, rather than just changing network?
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Karen Bird
(@kferbird) reported
@ThreeUKSupport we have little or no service in our area for weeks. According to your Network checker I have ‘Excellent’ service. Your help desk said the service was ‘not as good as it should be’….and suggested using WiFi calling-no good if I’m away from my house!
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Paul A
(@paulnorniron) reported
@ThreeUKSupport Strange though that this has only been a problem for the last three weeks? 🤔
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Jem
(@jemlvsmallu) reported
@ThreeUK hiya can you tell me when the network going to be fixed. I have no signal or Internet it's been like this for weeks.
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Matt West
(@mrmatthewwest) reported
@David__Brunt @ThreeUK Yeah, we were with SSE at the shop and their business customer service was exceptional. I went with them for home and regretted it straight away. Two very different sides to the coin.
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Rob Lyle
(@thebizarch) reported
@ThreeUKSupport SMS and Voice are fine, yet I get so little data I can't even open the App store on my iOS device. ETA for fix Sep 9th - this is an entire MONTH without data.
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Anjali Joseph
(@AnjaliJ94656871) reported
Hi @ThreeUK . You sent me a new SIM and I “activated” it five hours ago. But it’s not working, and nor is the old one. I’ve had chats via your app with four customer service people who all tried to suggest it’s my fault, something wrong with my phone, etc. What gives?
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Rusko ♦️Hunter Squad ♦️
(@JayKJ7) reported
@ThreeUKSupport why are your advisors so rude... Looking to upgrade and the only chat everyone just cuts you off