3 (Three) Outage in Macduff, Aberdeenshire, Scotland
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
No problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Macduff, Scotland
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Most Reported Problems:
- Total Blackout
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3 (Three) Issues Reports Near Macduff, ScotlandLatest outage, problems and issue reports in Macduff and nearby locations:
from Macduff, Scotland
@ThreeUKSupport ffs now live chat is down too, somebody fkn answer me
3 (Three) Issues ReportsLatest outage, problems and issue reports in social media:
@Paul_Kinlan @ThreeUKSupport Had the same with them. The service itself is usually stable, but customer service needs improvement
How disgusting speaking to @ThreeUK customer support. "My Dad has died, I would like to cancel his account" "You will need to get your Dad to speak to us about his account" "He's dead" "We can only speak to your Dad about his account"
Come on @ThreeUKSupport it’s not acceptable to cut out live chat after 30 minutes of waiting. Sort it out.
@ThreeUKSupport cancel at no charge as it doesnt work...its contract ends nov 2020, it needs cancelling at no charge. Today u have advisedon mi text ona diff ph that it has gone to debt collection...i have proof ...screen pics and call recordings...please cancel ph (2/3)
@ThreeUKSupport The company you employ to manage this are just lying to your customers - I assume they get bonuses for how many customer they retain - you need to investigate their methods
@ThreeUKSupport They said they would have to arrange another call in 24-72 hours - I asked this to be escalated got put through to customer services - the guy there said PAC code can’t be generated immediately and I would have to wait - I said he was wrong, as previous guy was about to do it..
@ThreeUK I was promised an out of warranty Apple refund by Three, but I’m just getting messed around. Does anybody know what they’re doing @ThreeUK customer services or do you get a kick out of wasting your customers time?
@ThreeUKSupport I get an error when I try to do it online asking to call 333. When I do so, they told me that someone will call me back in 24-72 hours. Next day someone called, he said he couldn’t help so passed me to another guy. He started to help but then it cut off...
from Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
@PankhurstEM @ThreeUK Do you think it would do any good to email the chief executive directly or tweet them about terrible customer service and being effectively trapped in your home? Or try trading standards.