3 (Three) outages and service status in Grantown on Spey, Scotland

Problems in the last 24 hours in Grantown on Spey, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Grantown on Spey, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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3 (Three) Issues Reports Near Grantown on Spey, Scotland

Latest outage, problems and issue reports in Grantown on Spey and nearby locations:

• 
  Kat Heathcote (@KatWPGroup) reported 45 minutes ago from Inverdruie, Scotland

  @ThreeUK currently having serious issue with your accounts/disconnections team and need to escalate urgently. Could you please tell me how? .... we are in some bizarre loop at the moment and spending a great deal of time on this

• 
  Kat Heathcote (@KatWPGroup) reported 55 minutes ago from Inverdruie, Scotland

  @ThreeUKSupport Think she is a victim of slowed down practices due to Covid. Clearly the account was closed as she was sent returns envelope (after prompting 3 to send as it was taking so long) case no is 9837704999 from conversation

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean Cassidy (@jeanniecass) reported 3 minutes ago

  @ThreeUK your customer service is shocking. I have tried calling and the live chat and getting nowhere!

• 
  thebrainman (@bryanhamilton79) reported 6 minutes ago

  @ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal

• 
  Colin Maxwell (@weecalvin1509) reported 7 minutes ago

  Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

• 
  mia (@MiaxKempster) reported 7 minutes ago

  @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!

• 
  jmp121 🏆 #lufc (@Jamesmp121) reported 7 minutes ago

  @ThreeUK @ThreeUKSupport why can't I make calls to landline numbers using your network?

• 
  Karl Smith (@Soundog_Babylon) reported 8 minutes ago

  @ThreeUKSupport why is it I am constantly finding that my phone only has emergency service from the 3 network?! I am missing calls and people tell me when they call I am unavailable! Currently I am paying for a service that isn't fit for purpose!

• 
  David Richards (@gadgetbluetab) reported 11 minutes ago from Anstey, England

  @ThreeUKSupport David Richards 68 Le53dj. ...2150. Parcel gone missing at Dpd. No idea where it is. Dpd told me to contact yourselves to resolve this issue

• 
  Rizwan Ali (@rizwanalihaidr) reported 18 minutes ago

  Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

• 
  Empress’ (@IAmHerNp) reported 19 minutes ago

  @ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help

• 
  Rizwan Ali (@rizwanalihaidr) reported 19 minutes ago

  @ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.