3 (Three) outages and service status in Grantown on Spey, Scotland
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- 3 (Three) generated 0 outage signals in the last 24 hours around Grantown on Spey, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Grantown on Spey, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Grantown on Spey, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Grantown on Spey, Scotland
Latest outage, problems and issue reports in Grantown on Spey and nearby locations:
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Kat Heathcote (@KatWPGroup) reported from Inverdruie, Scotland@ThreeUK currently having serious issue with your accounts/disconnections team and need to escalate urgently. Could you please tell me how? .... we are in some bizarre loop at the moment and spending a great deal of time on this
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Kat Heathcote (@KatWPGroup) reported from Inverdruie, Scotland@ThreeUKSupport Think she is a victim of slowed down practices due to Covid. Clearly the account was closed as she was sent returns envelope (after prompting 3 to send as it was taking so long) case no is 9837704999 from conversation
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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Arsenal Ian (@IanAFC_68) reportedHey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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matt sephton (@gingerbeardman) reported@ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Simon Winstanley (@Winclouduk) reported@ThreeUK @ThreeUKSupport u so need to get proper signal on ln12 2 area. Mablethorpe gets proper 5g and 4g and all we get is basic 4g which is rubbish. When will we get proper upgrades signal? @VodafoneUK never cares so hoping u can push your parent company
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Sarah Salter (@sarahlizsalter) reported@ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?
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Baz (@49_timelessness) reported@ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!
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Damien Charlesworth (@Damienc1985) reported@ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!