3 (Three) outages and service status in Grantown on Spey, Scotland
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Grantown on Spey, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Grantown on Spey, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Grantown on Spey, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Grantown on Spey, Scotland
Latest outage, problems and issue reports in Grantown on Spey and nearby locations:
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Kat Heathcote (@KatWPGroup) reported from Inverdruie, Scotland@ThreeUK currently having serious issue with your accounts/disconnections team and need to escalate urgently. Could you please tell me how? .... we are in some bizarre loop at the moment and spending a great deal of time on this
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Kat Heathcote (@KatWPGroup) reported from Inverdruie, Scotland@ThreeUKSupport Think she is a victim of slowed down practices due to Covid. Clearly the account was closed as she was sent returns envelope (after prompting 3 to send as it was taking so long) case no is 9837704999 from conversation
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Knight (@RossKnight97) reportedYou lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite
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Greatestperson1 (@baskeyfit) reported@ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement
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janice hughes (@jandh65) reported@ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.
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Dan (@Hardlydan) reported@ThreeUKSupport There has been no signal in my area since before Christmas. Are you ever going to fix it?
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Steve Kelley (@djstevekelley) reported@ThreeUKSupport Internet issues in MK4?
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?
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DF (@DF97678) reported@ThreeUKSupport why are there never any cafe Nero codes?
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Pip (@MrPippy) reported@ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.