3 (Three) outages and service status in Grantown on Spey, Scotland

Problems in the last 24 hours in Grantown on Spey, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Grantown on Spey, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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3 (Three) Issues Reports Near Grantown on Spey, Scotland

Latest outage, problems and issue reports in Grantown on Spey and nearby locations:

• 
  Kat Heathcote (@KatWPGroup) reported 38 minutes ago from Inverdruie, Scotland

  @ThreeUK currently having serious issue with your accounts/disconnections team and need to escalate urgently. Could you please tell me how? .... we are in some bizarre loop at the moment and spending a great deal of time on this

• 
  Kat Heathcote (@KatWPGroup) reported 46 minutes ago from Inverdruie, Scotland

  @ThreeUKSupport Think she is a victim of slowed down practices due to Covid. Clearly the account was closed as she was sent returns envelope (after prompting 3 to send as it was taking so long) case no is 9837704999 from conversation

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zion Lights (@ziontree) reported 4 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  Nic Lloyd-Evans (@AtticAtac) reported 6 minutes ago

  @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.

• 
  Alexander Bragin (@SkaterMadnes) reported 6 minutes ago

  @ThreeUK @JonnyMontrealQC It's still broken a year later.

• 
  Álvaro Pétrus (@AcgbPetrus) reported 6 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Ailon (@loneyai) reported 7 minutes ago

  .@ThreeUK your customer support is horrible. Won’t let me cancel a broadband contract. I am now considering switching my mobile provider as well.

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 10 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 12 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  karen mardell (@game4897) reported 13 minutes ago

  @ThreeUK have done me up like a kipper fuming is an understatement im on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing

• 
  Álvaro Pétrus (@AcgbPetrus) reported 17 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Reformdbohemian (@reformdbohemian) reported 17 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.