3 (Three) Outage in Germoe, Cornwall, England

@ThreeUKSupport The start of this thread tells you I have no signal. I’m hotspotting when I can. I’m home tomorrow night. I will then

So I’m having to get data from an O2 phone to type this. One week of no service by the looks of it @ThreeUK Discount or do you cancel my contract for me ?

@ThreeUKSupport I've lost track. If I'm honest I've done nothing bus struggle with this service now. Countless conversations with people and gotten nowhere

After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service

@ThreeUKSupport I’m on holidays. I don’t keep a postcode book with me. Pick a postcode in the centre of #Penzance. That’s where it isn’t working. It was also slow on the Isles of Scilly yesterday, but that seems to be due to you not having any 4G coverage at all there!

The @ThreeUK network has gone to ****! The past 12 months, customers have endured the worst of any service on this planet! If you are thinking of switching, move along! You'll regret it if you do! You've been warned peeps!

@Payforit_Sucks @ThreeUK || Be warned those using @AmazonUK! Sellers send a text message saying they are having issues with email/messages and need you to confirm your email address, you then respond to the text. This confirms an active number, they then sign you up for Payforit

@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK

@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.

@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited

@ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.

@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?

@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end

@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level

@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?

@ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?

@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.

@ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.