3 (Three) Outage Report in Redruth, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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ShaVerZ™ 〓〓 ツ
(@ShaVerZ_) reported
from
Hayle, England
The @ThreeUK network has gone to ****! The past 12 months, customers have endured the worst of any service on this planet! If you are thinking of switching, move along! You'll regret it if you do! You've been warned peeps!
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ShaVerZ™ ツ 🏴
(@_ShaVerZ_) reported
from
Hayle, England
@Payforit_Sucks @ThreeUK || Be warned those using @AmazonUK! Sellers send a text message saying they are having issues with email/messages and need you to confirm your email address, you then respond to the text. This confirms an active number, they then sign you up for Payforit
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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DerbyBlood
(@MarkAJames70) reported
from
Germoe, England
@ThreeUKSupport The start of this thread tells you I have no signal. I’m hotspotting when I can. I’m home tomorrow night. I will then
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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DerbyBlood
(@MarkAJames70) reported
from
Germoe, England
So I’m having to get data from an O2 phone to type this. One week of no service by the looks of it @ThreeUK Discount or do you cancel my contract for me ?
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
St. Ives, England
@ThreeUKSupport I've lost track. If I'm honest I've done nothing bus struggle with this service now. Countless conversations with people and gotten nowhere
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@DGStormtrooper) reported
@ThreeUKSupport When is the signal going to return to normal for data in Aberdeen city centre? Been a few months with towers being overloaded is very frustrating. Struggles loading GIFs at times!
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Bruce Jenkins
(@BruceJe85482068) reported
@ThreeUK So after many years with Three we have decided to cancel all of our three accounts across our company as and when the individual contracts come up for renewal. Why? Because their customer service is atrocious.
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Natasha
(@Natasha19259774) reported
@ThreeUKSupport No, no errors. I've tried it through the app and on my pc. I log in, choose existing customer then I add the phone to basket. It just logs me out and the basket is empty. I've tried going through live chat but I'm not getting anywhere
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Skiing Scot
(@skiingscot) reported
@ThreeUKSupport Line appears to be dead, where things are with the account who knows as they couldn't provide any confirmation, no longer able to login to check as get a system error and money is still not returned to my account. Guess it's a wait 40 days and see but will be writing to three.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@KidiabaPonyTail @ThreeUKSupport Mate the issue I am having is unreal our network went down on Friday I have log so many calls and no-one can help I called the shop and they don't even know but on the website it says no issue detected I am wondering how long before I can cancel all my contracts with them
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Natasha
(@Natasha19259774) reported
@ThreeUKSupport Hi, just tried that, still not working
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Beate Peter
(@DrBeatePeter) reported
@girlonetrack @ThreeUK @ThreeUKSupport Had the same problem with three and ended up changing providers because even with number blocked they reappeared with different number and still costing £1.50. Ended up paying £615!
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Lucy Occleston
(@_LucyJC) reported
@ThreeUK I am honestly so disgusted by the lack of customer service you have provided. I was mugged over a week ago and my phone stolen, and despite chasing numerous times, I am still without the necessary documents needed to claim on my insurance.
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5WayzMom
(@5WayzMom) reported
@ThreeUKSupport No point. I have an ongoing case to cancel. I think Three 5G broadband has to be the worst service I've ever had.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport any update on the ongoing issue in the DT4 area ?