3 (Three) Outage in Truro, Cornwall, England

@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)

God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?

@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕

@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP

@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK

@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.

@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.

@ThreeUK fix your network, I don’t have connection and when I try to login to your live chat I prompted with code which need to be sent to my phone which doesn’t have connection! I TRIED TO CALL YOU AND YOUR CALL CENTER IS CLOSED! I need someone to contact me urgently!

@ChamPayneMusic @ThreeUK they will never fix it.

@ThreeUKSupport don't appreciate being spammed telling me how much I've spent on internet since February 16th about 30 times, and appreciate calling a help number that took ages to find to be charge £6 even less, now I've had to top up another £20. Not all of us are made of money

@ThreeUKSupport I’m having issues with my data. As soon as I am off WiFi I am unable to use my phone for anything other than calls or messaging. I can’t use my data to browse the internet or look at my social media pages. What is going on?

@ThreeUKSupport Unfortunately it looks like we are now ex-customers. If new customers can have their Hub delivered to an address of their choice I don’t see why we can’t. Their attitude was that it was tough luck and they seemed only too happy to cancel our contract

@ThreeUKSupport Hi Steph. I've been trying to join webchat. But because I have a web problem. That has been a difficult request from the word go.

@TalkTalk Still no help or resolution. Take a leaf out of @ThreeUK book.

@ThreeUKSupport Yes. We have now cancelled it as we cannot get hold of the hub. Nobody on the 3 broadband phone line or online chat could help with delivery to a different address. They suggested contacting 3 uk but the phone number we were given didn’t work

@ThreeUKSupport The outcome was that I did some shopping around for a better deal. Can’t wait to leave your network @ThreeUK Your service is diabolical all round.

@Italiakeogh @ThreeUK So frustrating. That’s I ended up leaving Vodafone a few years ago. Took me more than 10 phone calls to speak to someone who could resolve my issue!