3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@TheN1ckCarton) reported
@ThreeUKSupport Can you dm me? My contract is due to expire and my app won’t let me login to take out a new contract
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Courtney S.
(@ocuscolmcruibne) reported
@ThreeUKSupport's most recent "solution" to my mid 00s dialup speed internet was basically to tell me that there's nothing they can do, but I literally can't find anything else affordable without having to have actual broadband installed
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Alan Bryan🦈
(@sharkbait1973) reported
@ThreeUKSupport Really disappointed that three haven't managed to sort this out for me. Despite numerous online chats, and operators promising to "take ownership" I'm still waiting for a resolution. It all started so well.
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MrFrye88
(@Mrfrye88) reported
@ThreeUKSupport Apparently it's been being fixed for the last 12 months, there has been a phone tower erected near me weeks ago and i thought that may have fixed the issue but no :(
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Deirdre McLaughlin
(@DeiMcL) reported
@ThreeUKSupport Yes, but by suggesting I pick up a local SIM you are essentially suggesting I find an additional provider when I have paid Three for months without service. Really disappointing options given we are amidst a global pandemic.
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Becki Charlotte
(@BeckiCharlotte_) reported
@ThreeUKSupport They all match name, dob, address and memorable name - but apparently because I haven’t made an outbound call over a minute in the last 7 days (apparently calling Three customer service for 20mins yesterday doesn’t count) I can’t be verified to be put through to speak to anyone
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Tom Griffin ♿️
(@Tom_Griffin1) reported
@ThreeUKSupport I will talk about cancelling in a DM. It’s a pity is taken this for you to finally you have acknowledge there is a problem.
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Dave Stovell
(@davestovell) reported
@ThreeUK Why have I got such poor signal sn15 3fd
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Marty
(@MartyDepolo) reported
@ThreeUKSupport Also would latency vary from day to day? Last month I had <100ms, then for a couple of days it was >100ms. After that, it was back to normal stability of 60ms.
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Becki Charlotte
(@BeckiCharlotte_) reported
@ThreeUKSupport I HAVE DONE THAT! I SENT 4 EMAILS YESTERDAY AND GONE THROUGH THAT WHOLE PROCESS! This is what my initial complaint was about and yet the follow up I couldn’t speak to anyone