3 (Three) Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Newell
(@jordannewell) reported
HI @ThreeUKSupport is your network still down? Having problem sending texts, but all other services are fine...
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JP Horsfield
(@jphorsfield) reported
@ThreeUKSupport We cannot send or receive SMS messages at the moment (We're in Harrogate, HG5) is the problem from yesterday still ongoing?
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Kathryn Bull
(@BullyKJ) reported
@ThreeUK r u looking into there being no texting facility on your network in NG4, NG5, NG12? Been in all three locations this am and every single text I've tried to send has failed.
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Ell🍒
(@ellcoombs_x) reported
@ThreeUK absolutely shocking service😤
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James Fielding
(@JamesFi94192156) reported
@ThreeUK it's been 24 hours now and three is putting my life in danger, I hate this network and will never use them again which might not be long as I've already instructed my partner to sue them if I pass away, do not sign up to 3
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Elan Mistry
(@ElanMistry) reported
@ThreeUK Hi, I'm having issues myself. Unable to send sms messages, all saying failed. I have a OnePlus 8 Pro. Similar situation for my family too.
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Ell🍒
(@ellcoombs_x) reported
@ThreeUKSupport @DanHillHistory The issue certainly isn’t fixed
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Shrey Puranik
(@shreypuranik) reported
@Chazie_Bee @ojleaf @ThreeUKSupport Have to say I had a call with their customer support team who advised me to do a phone reset and refused to acknowledge it was an issue. Very very upsetting
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Karen Barker 💙
(@Kiai_Kas) reported
Dear @ThreeUK @ThreeUKSupport it seems that many of your customers, including me, cannot send texts though your network coverage checker denies any issues. Please can you update your info and rectify the issue ASAP. Thank you.
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Stevo Atkin
(@AtkinStevo) reported
@ThreeUKSupport @stevejonesis Still not working. Get your lazy engineers to solve this problems. Stuck indoors due to Lockdown , and now Snow.