3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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liam norris
(@liamnorris1001) reported
@p0welly @JaxxAI @ThreeUK Except the unlimited data doesn't work and you have to connect to WiFi.
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Simon Howroyd
(@thegreengiant88) reported
@ThreeUK Highlights a bigger problem; if you don't get it, you will never get it. This life saving system needs to be more robust for people momentarily passing through a signal deadspot, for example.
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Seasider
(@Seaside42351838) reported
@ThreeUK This is a disgraceful failure! What if there had been a national emergency? You MUST retest this. You cannot refuse to broadcast a nationwide alert test. Have the decency to redo the test for all your customers! #iwantmyalert #emergencyalert #three_idiots
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XH82
(@xh82) reported
@ThreeUK From what I've been able to gather, not a single Three customer got an alert regardless of device, plan or location. Naturally this also means that no virtual networks like IDMobile got anything either.
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Marina
(@frasey) reported
@ThreeUK Poor from Three- are we then expendable? Please advise on your next steps
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Andrew Hencher
(@Hench37LFC) reported
@ThreeUK Probably because their network coverage and customer service is awful !
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Maggie
(@MaggieInManc) reported
@ThreeUK So surprised this has happened. Quite disappointed in the Three Network. Cannot imagine how this was not looked into before today?!
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flames79
(@flames79t) reported
@TgtWolf Found out it was to do with three mobile they never did it @ThreeUK why you no do emergency alert lol
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Steve
(@SteveMeek82) reported
@VictoriaCoren Majority of people using @ThreeUK or any network that piggybacks on them didn't receive it. Some iPhones on them received the notification.
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Gaya
(@GayaMurali1509) reported
@ThreeUK I was having lunch with friends.. while both of their phones rang.. mine didn’t! To make sure I rang my husband, another three customer, and he didn’t receive the alerts either! So in case of an emergency, neither me nor my husband will be notified?? Sort yourself out three!!