3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Ben Ellis
(@BenEllisCrim) reported
@ThreeUKSupport It has always been so in the past. But I have been asked to call (hard with no service), the online help said they couldn’t do anything, and when I did call (borrowed phone) an automated message said to call in business hours. It’s not pressing but would like to sort if pos.
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SlideyVegas
(@SlideyVegas) reported
@ThreeUKSupport @threeuk i bought a payg sim to use the go roam data in the US. Now i have put the sim card in and it doesnt work. Is there no way to use this, now that i am not in the UK?
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Justin Bell
(@JustinB68982248) reported
@ThreeUKSupport What are your terms regarding leaving if i am not getting a satisfactory service?
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G-STAR
(@GSTARFIFA) reported
@Joost1055 @ThreeUK worse customer service too.
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BJ
(@Jenkins71Barry) reported
@ThreeUKSupport Purely comes down to greed and disrespecting your loyal customers , makes me now look elsewhere and leave you .
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Vickii
(@Smurfpinguninja) reported
@ThreeUKSupport Old sim still has service and new sim doesn't even allow me to text etc. Its been in my phone for several hours
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ahmed
(@ahmed92570496) reported
@ThreeUKSupport please fix your internet speed, it is very very bad , my address in cardiff cf11 9eb
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Stewart
(@Hartyboy1987) reported
@ThreeUK This is great but I can't even get a 4G/4G+ connection on my device and have been told it is a capacity issue at the Cell Site and there is no fix date. My options are put up with it or terminate my contract really not happy. Please can someone give me a better resolution to this
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Ross Wilson
(@RossWilson90) reported
@ThreeUKSupport was told my new phone would be delivered yesterday and nothing arrived. Was then told by customer support I would know my 1 hour slot by 11am today. Still to receive this. Can you let me know when this will actually turn up. As this is not next day as promised
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Loz
(@Loz33) reported
@ThreeUK how long does it take for a number to b transfered from another network. Om the form u sent me I requested it b Done yesterday. But still not done