3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amelia-Rose Tighe
(@AmeliaRoseTighe) reported
@ThreeUK I’ve been trying and failing to cancel my contract for 4 months. Going round in circles with proofs team, finance team, customer service team. Just got hung up on AGAIN? And I’m consistently told to just “go into store” when they’re all closed! Can someone help?
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Scott Pettifer
(@ScottPettifer) reported
@ThreeUKSupport This is my home post code as I work from a home office. What is the ongoing issue and when it expected to be fixed and what are Three going to do about not providing a service that I am paying for.
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CharlotteClegg
(@charlieclegg84) reported
Is anyone else having a problem with the @ThreeUK network today? My signal and mobile data keeps dropping out.
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J Peter
(@3zi090) reported
@ThreeUKSupport I received a text. I was never spoken to by the complaints team.
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Liam bolton
(@Liambolton10) reported
@ThreeUK so disappointed since moving over to Three from 02 Ive had 2 contact customer service multiple times to get my PAC code sent through to change provider and have a new SIM, I've been waiting over 1 month for a SIM card now and no use of a phone!!!! Liam Bolton
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jinnbuster
(@jinnbuster) reported
@xcharliekrayx @ThreeUK Hey Charlie. In the last few months, I've spent at least 15 hours trying to sort things out with Three. Save yourself while you can! Leave this garbage company!!!
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jinnbuster
(@jinnbuster) reported
@davidchalliday @ThreeUK Hi David. I've been a customer with Three since 2008-ish. If you are still within your timeframe for leaving Three without having to pay an early termination fee, I would encourage you to save yourself from this garbage company ASAP
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graham
(@Graham_B23_) reported
@ThreeUKSupport I tried the chat gave up after 30mins no response called 333 spoke with someone for 30 mins of try this try that only to be told oh yes there’s an issue in your area? Which is what I told her in the first place!!!!
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jinnbuster
(@jinnbuster) reported
Imagine receiving a letter in the post from @ThreeUK saying that your account is in credit and you need to contact @ThreeUKSupport to get the refund. So you do, and customer service says they are rejecting your refund for no logical reason. IMAGINE.
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graham
(@Graham_B23_) reported
@ThreeUKSupport Before this issue I was recommending your service to my friends and family now I’m not so sure how you can leave customers with no service for 2 days is ridiculous Speedtest on my PC says 0.40mbps dial up was faster for Christ sake!!!!