3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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S a f f y
(@SaffieeAndrews) reported
@ThreeUK had me on their live chat for nearly 2 hours, I have a appointment to go to they’ve made me late. I asked for insurance to be transferred from my old phone to my new phone in September and they never done it I then asked in January and was told it’ll
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Jade Sharp
(@jadesharp1992) reported
@threeuksupport hi, any update on when the network issues in tw135lr will be fixed? since October your website has said you're working on it? It's been 4 months now? if a mast is down surely there should be an update?
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LUKE🤞😁😎
(@Ldw95X) reported
@ThreeUKSupport I have the b535 router it works fine for 10 minutes after that it drops out I normally get 35-50 mb and it drops down 1mb or lower I have repositioned the device everywhere I can but still the issue exists help please
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G. Ruty ★★★+8
(@DariusDeuce11) reported
@ThreeUKSupport @ThreeUK hey 3, I have problem with Go Roaming and I can’t find anything to help me. I’m abroad, Go Roaming enable, but not data receiving? Why?
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aka James Bond
(@FeelitWorking) reported
@LisaForteUK @ThreeUK Downloads are painful, you see the progress indicator stop and wait a second, get a bit of data and do it again. At least on slower 4G it's consistent. 5G might be "faster", but the download takes longer due to bottlenecks, poor configuration or too many users.
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Chris von Eitzen
(@digitaldownfall) reported
@ThreeUKSupport Does @ThreeUK support eSIM fully yet?
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Bryonny Barton
(@beebee_london) reported
@ThreeUK I think you need some serious help with your website and app for existing customers! I must have logged in 15 times and when you click ‘upgrade’, you have to login again…and again…and again 😵💫😵💫
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Soph
(@sophieejoannee) reported
@ThreeUK do you have a customer service email?
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Damilare O.
(@Dreyorei) reported
@ThreeUK The 5g home hub is terribly frustrating. Internet connection trips off at will and can go off for minutes before reconnecting... what's the solution??
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aka James Bond
(@FeelitWorking) reported
@LisaForteUK @ThreeUK manages 38.72Mbps on 4G and Zero 5G coverage, even though they insist I have that at home. That's with full signal, 40M from the nearest site. It's bad. I get 5G at work, in a local Aldi & on a local estate, but it's only a short burst of 5G data every few seconds.