3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott C
(@caldy85) reported
@ThreeUKSupport Hi, my dad recently passed away and I'm trying to figure out how to cancel his contract and phone number.
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mr beer
(@LawrenceBeeer) reported
@ThreeUKSupport I need some assistance. I’m trying to reset my password but it doesn’t send an email or text so can’t reset it. And my data doesn’t work abroad, ever, yet this is included in my plan. Please can you help me sort this
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Ben Burns
(@burnsb) reported
@ThreeUKSupport currently no 5G on phone or via mobile internet, any issues in the B23 area?
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Gonk
(@PizzaTony_) reported
@ThreeUKSupport Honestly, Ive never come across such pathetic online 'services'. Nothing is fit for purpose.
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Ryan Wilson
(@rywilson12) reported
@ThreeUKSupport I am struggling to get on to my 3 account on app or Web. Tried forgotten password link 3456889 times and have not received any emails. Are you aware of any issues affecting this?
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Lorna Stevenson
(@Lornisima) reported
@ThreeUKSupport @ThreeUK I'd love an answer or indeed just a response to this query. After a run of poor service I'm getting pretty close to adding 'find new mobile contract' to my weekend to do list.
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Jffff1994
(@Jf111194) reported
@ThreeUKSupport Could I also have a copy of my contract as I never received one.
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PaulFM
(@Toza___) reported
@ThreeUKSupport Near ten yrs a customer. Multiple contracts with you always DD & never missed a payment. I came looking for you due to yr reputation. Ive paid O2 £20 a month for 9.5 yrs for a contract you said you’d be responsible for cancelling.
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Dan
(@DanJamesReed) reported
@ThreeUKSupport After being painfully forced through the same diaagnositic tests 6 times I’m told it’s a local area issue. I was told the local area issue yesterday. This is what I want an update on. I inform the live chat teams of this every time but they insist on wasting time
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Just_vibes
(@Justvibing_02) reported
@ThreeUKSupport insanely bad service. I can’t get into my account and the store can’t help me because of this migration. No ways time to bounce to O2 for my sanity