3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUK I've been on hold with SquareTrade insurance for 2 hours this morning. No ones answering. Can't file claim online as it says it's wrong IEM. Need to get this resolved, can someone help?
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D
(@HereTooComplain) reported
@ThreeUKSupport Whats the point. No issues in the area. Just crappy signal as usual. At my sis house on three dl was 9.0 ok fair enough on my sis o2 was 21.0 dl which is almost twice the speed i get. Im gonna buy a payg o2 sim to test at work and see if i get more that three. If yes cya three
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Bazza
(@bazza145) reported
@VodafoneUK @ThreeUK absolutely appalling Customer Service from Vodafone.Told to DM which I did and still no answer.Rang CS this morning who really couldn't care that I ordered on 11th with still no delivery date so I will miss out on the Samsung Gift
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Matt Froud
(@matt_froud) reported
@ThreeUK Have a dual band 4G+ CAT6 router, have had a good experience with three up until I was persuaded to renew my contract this year after a few month on SMARTY. Since then I am no longer able to get a 4G+ signal :-( only now receive band 3. Post code is HP15 7xx. Help!
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUKSupport The customer service is so bad that I have now taken a contract out elsewhere. Your customer service team are the worst ever. I have a complaint reference which should have allowed me to cancel the contract. I have no access to the account.
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUKSupport Thanks Chris but I’ve been trying since last Thursday. I called 3 last week about the IMEI issue & was told I’d have a call back within 2 working days. It’s really disappointing. I think 3 made put the wrong IMEI when setting up insurance as it’s not accepting the handset IMEI.
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Ayush
(@ayyushgarg) reported
@ThreeUKSupport But I was offered the credit after the cancellation of contract only and during the time I was in contract . So why was I offered it by a customer relation team? To make me fool?
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Sweet in the middle
(@Johnpaulchelsea) reported
@ChelseaFC @ThreeUK it was clearly our bad day in the office yesterday
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Ed Hoque
(@Emdadul24) reported
@ChelseaFC @ThreeUK I ordered the iPhone 13 Pro Max from Three on the preorder day at 1 pm, it still hasn’t arrived and the customer service is terrible they don’t respect you or try to solve your issue, Three is a terrible company, I advise other people to not use three.
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Roman Empire 💙
(@LegendsLeague7) reported
@mcdayveed_ @ChelseaFC @ThreeUK **** off, other players were way worse!