3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth.
(@ifyouseebeth) reported
I can't believe how bad @ThreeUK internet signal is. I've been with them for a few weeks and I've only been to a couple of places and I haven't had 4G let alone 5G and "emergency calls only" for most of it. Give me EE back 😭
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harry
(@harrystrawson_) reported
@Iadypaulsonn @ThreeUK they’re so bad 🤮
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Beth.
(@ifyouseebeth) reported
@ThreeUKSupport The postcode of where I am now is S26 6PB. The signal is absolutely awful and I'm not even getting a H+ on the signal let alone 4G!
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AdriianFTW
(@AdriianFtw) reported
@ThreeUKSupport I’m currently on the phone putting a complaint through. I’m sorry Jacq but after the way I was spoken today I assure you Three does not care about it’s customers nor does it appreciate their long term business with them. Appalled cannot begin to describe how you’ve made me feel.
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Mr Connolly
(@MrLConnolly) reported
@ThreeUKSupport Just had the most painful experience with your call centre, unable to tel me what the complaints process is, or resolve my issues. Just awful. Is it possible for someone to contact me to resolve this please? I’ve also got poor signal for months, which is just getting worse
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telftelf
(@telftelf1) reported
@ThreeUKSupport I’ve had the same contract for over 7 years and suddenly it stops working. I’m not a new customer. This is very disappointing, especially due to the limited travel permitted due to the pandemic. However 3 are happy to keep taking the monthly fee.
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GoonerOz
(@GoonerOz) reported
@ThreeUK why oh why do your operative never phone back as promised? Been trying to get a PAC for a week now.
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Mike Ross
(@junaidjamil99) reported
@ThreeUKSupport It's my account as it's in my name - Junaid Jamil. You've charged me for international calls but I requested this to be blocked on the account when joining. Then when I was charged £80 for my first month I was told there will be a credit of roughly £72 but that never came..
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Steve Rossé
(@Robotadept) reported
@ThreeUKSupport Thank you On the app it's says ' we are having technical issues' on the phone it says this is not a three number & online it won't let me continue after I enter the number I ported across
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..