3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Matt
(@MattTubaMan) reported
from
Saint Columb Major, England
@ThreeUKSupport Literally all week we've had no signal on either of our Three phones or on our WiFi box which comes from a sim card. Just our street, it's really weird.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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YA
(@YeAgrawal) reported
@ThreeUK Pathetic service, your customer care executive Ms. Mehendi so rude and forcing your product unnecessarily even if we are dissatisfied with your services. It’s a stress to us. @Ofcom Kindly look into this, want to cancel the contract since huge network issues.
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Cynthia Eniola
(@ciciFabs) reported
@ThreeUK i get your support staff are trained to give information, but if you are unable to match a price quote, teach your staff to say that. Efficiency alongside effectiveness is key. I would have rather been told, “we can’t match your quoted price”
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Matthew Reid
(@Matty_reid42) reported
@ThreeUKSupport No idea why. Complaint was escalated after I continued to press the issue. Very frustrating I was mislead the first time around.
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Science 🧬🦠🧫
(@PurelyPolitic) reported
@EastieOaks @ThreeUK Worst of all I’m paying £26 for this, so who’s the fool, me at the end of the day.
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Becky Moss
(@BecklesCake92) reported
@ThreeUKSupport for the last year barely been able to get 4G, internet data is hit and miss on 3G. Last 4 days it’s been ridiculous, constantly ‘no service’. Whyyy?!?
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Science 🧬🦠🧫
(@PurelyPolitic) reported
@ciciFabs @ThreeUK I don’t blame you, I’m considering moving today as well as their reception and data performance has been shockingly bad.
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Ethel Robertson
(@robbye05) reported
@ThreeUKSupport My son ordered an upgrade as he was at the end of his contract. Phone never arrived told 3times to leave it 48hrs to resolve. Still not resolved after nearly 4 weeks. Spoke to complaints dep who told him they would give him an instant tremination now want a termination fee !!!
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Kenny
(@KennyLFC) reported
@ThreeUKSupport how does one make a formal complaint with Three? I cancelled a mobile broadband package back in November and you’ve sent me a bill today saying I’ve used 0GB data in the last 3 months (because I assumed my cancellation was effective) but you are still charging me.
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Miss E Halley
(@MissHalley_mfl) reported
Barclays: have to go in-store and queue for half an hour Virgin media: try calling customer support, get disconnected after 45 mins on hold @ThreeUK : online chat, new contract set up in ten mins max👌🏻👌🏻👌🏻
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Nick
(@NckDrk) reported
@ThreeUKSupport Live webchat keeps cutting off because I have terrible Internet signal. I just need to know when it will be fixed in my area.