3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Smorthwaite
(@AlisonSmorthwa3) reported
@ThreeUKSupport Yes and I returned it but never got given a receipt, only smaller post offices do receipts, the main sorting office doesn't and I'm fuming. However, the Wellness team are now fully investigating because it's alot of money to lose.
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Aaron Golightly 🏳️🌈
(@Aaron_Golightly) reported
Three years with @ThreeUK and not a day without a signal. Moved to @O2 last weekend and I’ve not had a full day with signal, and same tariff is significantly more expensive.#buyersremorse
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northwigan 🇺🇦
(@norfwigan) reported
@ThreeUK Hi, my phone isn’t connecting to your network and is telling me that an update is required in order to do so. However, no update is available. As a result I don’t have any signal or mobile data. Please advise.
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አርሴማ
(@myarchives00) reported
@ThreeUK is the worst phone service provider in the UK. Had a customer service provider explain to me that whilst my bill was raised in error, there is no one and nothing that Three can do to cancel the bill until I’ve paid it? 🫤 this nonsense is why moved providers
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Sorriso
(@suzanne_000) reported
@ThreeUK @cinchuk @LatitudeFest I have looked at my bank statements this evening.3 are taking three payments each month from my bank account. Why is this. Pls help
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Mark McCaughrean
(@markmccaughrean) reported
from
Hope, England
@katebevan @JRJHealey @ThreeUK I’ve been staring at that for a while & can’t see it as anything other than wilful gouging. £6/GB would be pretty bad in my book, but the same amount for 1/1000th?! There can’t be any reasonable upstream cost explanation – it’s ugly capitalist profiteering, pure & simple.
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አርሴማ
(@myarchives00) reported
@ThreeUKSupport Yes I did, spoke to two different people: Manzar and Moiez Shaikh and my complaint number was : 3248 7667. I was told verbatim that bills raised in error can’t be cancelled at all by anybody even if I flagged it before you take the payment.
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C
(@simplyctc) reported
@shamdotk @ThreeUK Ask them again pls, useless network
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Caroline Brown
(@JoywrightsCaro) reported
@ThreeUK if I go to offcom will you answer the help line or reply to my desperate online chat? 9 times I've phoned ss I have no Internet and can't make phone calls and 9 times I've had no response
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Sorriso
(@suzanne_000) reported
@ThreeUK I have looked at my bank statements this evening.3 are taking three payments each month from my bank account. Why is this. Pls help