3 (Three) Outage Report in Truro, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 17: Problems at 3 (Three)
3 (Three) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (27%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ashley Ferox (@ashleyferox) reported from Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Ashley Shillabeer (@spacewardash) reported from Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Gina (@GinaRich25) reported from Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Connor🚌💨|📸|🕹 (@ThatCornishLadd) reported from Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer (@sophiehellyer) reported from Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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9 sin gol (@9singol) reported
@ThreeUKSupport Hi Pete, it doesn't work at all in many parts of London. Soho, embankment, hackney, just to name a few. When you get out of those areas it works better but not great.
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Deborah Jones #3.5% (@DeborahJJ2704) reported
@ThreeUKSupport His phone is in my name, he is now old enough to pay for his own phone as the contract has come to an end. All I want to do is cancel the old account and all he wants to do is transfer his old number to his new sim
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Melissa Hay (@Milliesteps) reported
@ThreeUKSupport Thx Pete - I have been put through to the Customer Complaints team. It's exhausting and I have wasted hours on this.
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Michelle Daly (@michelle_daly02) reported
@ThreeUKSupport …you have cut me off again despite an ongoing ‘executive complaint’ 30954887 which puts my account in credit. I cancelled a DD to stop you from taking money you are not entitled to. I’m waiting on today’s phone call while you try to get your act together.
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Birkan Parlar (@Birkan_Parlar1) reported
@ThreeUK @ThreeUKSupport what's happening with my 5G hub? I have been able to Remotely access my work machine for a year then last Thursday it suddenly stops working. I have spoken to the technical team at my work and they have ensured its a problem on your end. I Need this fixed
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Melissa Hay (@Milliesteps) reported
I know we've all been through a tough time, but the level of incompetence of @ThreeUK astounds me. 2nd formal complaint in 4 days and still no phone replacement one week after theft. Happy Monday rants 😡
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Jessica Charlton (@IbboJ) reported
Hey @ThreeUKSupport - how can I be in Central London and have NO SIGNAL!? What is this!? @ThreeUK
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Michelle Daly (@michelle_daly02) reported
I received a call just now saying my phone service will be restored, at least for the next 30 days while @ThreeUK and their Executive Team get on with handling my complaint. Let’s hope it gets dealt with TODAY and that I don’t need to wait another 30 days for a resolution. 🤔
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Poppy Jhakra (@UcancallmePops) reported
Oh my god @ThreeUK customer service is SHOCKING. DO NOT GIVE THEM YOUR CUSTOM!! Awful! Keep you talking for hours, don’t deliver on their agreements. Absolutely ****. Don’t take notes, don’t listen, don’t value customers at all! 🤬🤬🤬🤯👿👿👿
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Leigh🖤 (@signedtl) reported
I didn't realise @ThreeUK was so AWFUL until my Wifi stopped working wow.