3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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kizldn
(@KizLdn) reported
Stay away from @ThreeUK they customer service is terrible. You been warned
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MICHELLE PICKFORD
(@Michpickford) reported
@ThreeUK - your customer service is appalling I have a very distressed mother in law who has had identity fraud committed & you have investigated & come to the conclusion the fraudulent a/c is hers!!! Sending debt collectors really!!!!
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wendoverkevb
(@kevb47078727) reported
@ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?
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Marie Claire Boyle 💙🇪🇺🕷
(@mcboyle) reported
@ThreeUK can get in the bin. £70 data charges for turning my phone to roaming for 5 minutes to send a text via Whatsapp in Tanzania. SEVENTY. QUID. Not to mention they are getting rid of feel at home for Europe/US/Australia. Way to lose a customer after more than a decade.
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Sandra Pascoal - Lima
(@SPascoalLima) reported
@ThreeUK if you are going to outsource your customer service to India please ensure that they are trained on English law in relation to contracts, direct debit mandates, theft and written assurances. I have spent THREE months trying to deal with them. I have had enough!
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport Also, your network checker doesn’t seem to know anything about it. Might want to give her a heads up…
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Alasdair Paul
(@Al_Acrity) reported
@ThreeUKSupport I have to worry Suzi, I’m working from home. Or rather I’m supposed to be. Last time this happened it was down for a week. Is this planned maintenance?
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Damian
(@Damreyuk73) reported
@ThreeUK broadband internet is so unreliable in Bradford. Do not switch to them if you're tempted. They say they're working on issues which are taking longer to fix than planned. Should have stayed with @virginmedia #internet #Broadband
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Sidlawman
(@sidlawman) reported
@ThreeUK Is it a deliberate thing that when you leave three and are due a small credit payment you fail to pay it?