3 (Three) Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tricia Knight
(@triciaK86774554) reported
@ThreeUK want to compliment you on your appalling customer service. Having a phone stolen is bad enough waiting for a replacement SIM for two weeks is not acceptable. Happy to take my knee for a temporary one though
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Robert R
(@mugglewump) reported
@ThreeUKSupport Thanks for the reply, but 6pm which day - as I'm still seeing terrible speeds and lots of buffering happening here. Used to see speeds in the mid 20s regularly, and now I'm seeing low single digits and sometimes in the kbps. Sure there's no throttling happening?
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mark cox
(@coxyITFC) reported
@ThreeUKSupport Was told yesterday the app was down but it’s been like this for 24hrs
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Barry Hemmings
(@bjhemmings) reported
@ThreeUKSupport Any problems with your network at the moment? Neither wife or I can make or receive calls on two different phones, even on wi-fi calling. Network checker not reporting any problems though...
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Susan Read
(@SusanRead15) reported
@lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.
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Simon Mabury
(@SimonMabury) reported
@ThreeUKSupport just signed up to the 5G broadband hub and not impressed, only Apple devices get ANY upload speed, PS5, Laptop and Samsung phones get 0, upstairs TV won't stream Netflix, just hangs, support just blame the devices yet they are fine on existing Virgin hub?
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tricia Knight
(@triciaK86774554) reported
@ThreeUKSupport Amazingly the police were able to retrieve the handset - very disappointed so far with the support from 3
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dtedds
(@dtedds220476) reported
@ThreeUKSupport how can I get through to your UK customer services because I’m having difficulty understanding the ones in India
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Jasmine Poynter
(@Jasmine_Poynter) reported
@MattyH_THFC @ThreeUKSupport Same problem, ******* ridiculous! How long does it take to fix something that wasnt broken?!
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Mister David
(@TheRealKingDing) reported
@ThreeUK Are your customer service lines open? I’ve been ringing for nearly 20 minutes.