3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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djw
(@365dyl) reported
@ThreeUK A few months ago, we experienced a complete drop-out (two weeks) of 5g Broadband signal, and unnecessarily had our 5G router replaced (by a lower spec device) Your colleagues agreed to cancelling our contract, although two months later I’m still being charged. Help
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Real Mike ©️
(@UKtodayUK) reported
I have made around 30 wasted calls to @ThreeUK trying to get my phone unlocked from being a child phone to being an adult phone. They have a badly designed website and customer services is nearly non-existent I wish I'd never moved from O2
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IBBoard
(@IBBoard) reported
BLOODY HELL, @threeuk are getting expensive on PAYG! It was bad when they dropped the 3-2-1 pricing (3p/min, 2p text, 1p/MB). 5p/MB was about acceptable and 10p texts was like the old days. But now it's going up again! 15p texts and 10p/MB? WTF? They're going to lose customers!
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Derek Murray 🇺🇦
(@DerekJMurray) reported
@ThreeUKSupport I wish it was that easy. Having had texts claiming system issues and that 'Oops we can't process ..', your live chat assistant is now telling me that the request has to be sent to your 'back end team' which will take 48 hours!
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Christopher Pugh
(@c_h_pugh) reported
@1pMobile I was considering transfer to @ThreeUK because my @O2 signal unreliable. Until 16 Feb. 2021 Three's rate was 3p per minute. A more than threefold increase to 10p is being repeated at the new level of 35p. Thanks for warning me. I think I may transfer to you when credit runs out
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Olivia McDonald
(@LivOnShoestring) reported
@ThreeUKSupport Hi! I keep getting txt messages saying there’s issues with signal in my post code, however it’s referencing my old address. In MyThree it’s my current and correct address. Can you help please?
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Andy
(@ajnt) reported
Hi @ThreeUKSupport I ordered a SIM yesterday on pay monthly. Now don't need it. Cancelling seems to be impossible. Haven't got a number to login to website or use the phone system. Your colleagues on 0333 338 1001 can't find my details anywhere using order ref num.
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Andy
(@ajnt) reported
@ThreeUKSupport Thanks Muz. They said "they have sent an e-mail to the concerned team to cancel the order". I'm not sure what happens next but I assume I should cut up the SIM if it arrives and cancel any direct debits that get setup?
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Derek Murray 🇺🇦
(@DerekJMurray) reported
@ThreeUKSupport Thanks. Poor show all round, especially as I'm trying to leave thanks to 3's outrageous PAYG price rises.
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CryptoGeezerUK
(@CryptoGeezerUk) reported
Typical same time every month @ThreeUK signal goes down. 3 months in a row now.