3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
@ThreeUKSupport It appears to be back to normal now. Yesterday was terrible. My postcode is TR11 2PR and I use the TP-Link Archer MR400 as my 4G Router ;)
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Ashley Shillabeer
(@spacewardash) reported
from
Falmouth, England
God darn it @ThreeUK is down again in Falmouth! Any news @ThreeUKSupport ? I kinda need you so I can work eh?
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Mark Grice
(@markgrice) reported
from
Ponsanooth, England
After no luck from @ThreeUK I have taken out a 30 day contract with @VodafoneUK using an eSim and have actually managed to have a conversation. @ThreeUK I pay you £85 per month, expect a call next week where I will be looking for a reduction in my bill due your poor service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi Finn, it's not my phone it is a hub that I'm having an issue with. My phone sim is on 3 too and I've had no issues with the mobile data Internet. I feel like it is a settings issue or something because when I was close to the hub I was getting speeds over 100 mbs but couldnt
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Paula
(@PetalLC) reported
@ThreeUKSupport TV was delivered to neighbour, I was on holiday. It arrived 2ish weeks earlier than expected. When opened its broken.Reported it and exertier said they needed approvals from Three. Been on a chat for over 90 mins to find the right team to approve...
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Alex Robbins
(@Scrof) reported
@ThreeUKSupport Well I went through the upgrade options on your app, and got a special deal available to me as an existing customer as an upgrade, so I’m not sure how that’s translated to a new contract. My old contract is about to expire, yes.
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adam Wadsworth
(@Adamw117) reported
@ThreeUKSupport Any update on this issue the network signal is still terrible over a month on from my last message
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KathyJanet
(@KathyJanetFilm) reported
@ThreeUKSupport okay now I get really mad! Yesterday no internet. I couldn't work a full day bc of it. t Today same issue. Could ANYONE please tell me what today's issue is AND how long it takes bc I need to work!
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Milos Nedeljkovic
(@Faceit_Mikey) reported
Hey UK people! I need some help! Recently i discovered that i've been secretly overbilled by @ThreeUK for the past 44 months (£10 per month). I tried contacting their customer support, but they've provided me with 0 info or solution. Anyone has any advice on what i should do?
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport Might as well make this a thread. After asking to speak to a manager or supervisor about the complaint- I’m told I can have a call back in 24-48 hours. I was meant to have the phone on Friday so that just doesn’t cut it.
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi thank you for the reply. Web browsing has worked, be it slower than the reported speed when I check it. But if I click on any of the apps mentioned, it says no Internet even though it is connected through the WiFi. Can't connect through the Nintendo Switch same problem.
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Emily Rowe
(@emilyhelenrowe) reported
@ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport I just want to feel like I’m actually a valued customer since I’ve been loyal to 3 for 8 years now as you’ve always been good at putting my upgrades through in the past and this time you made a mistake and I’m having to pay for it.