3 (Three) Outage Report in Truro, Cornwall, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Connor🚌💨|📸|🕹
(@ThatCornishLadd) reported
from
Redruth, England
@ThreeUKSupport you have murdered the My3 app. No notifications about any change. Went in store yesterday and the staff still couldn’t help me log in. Absolutely useless! And here’s me considering whether it’s worth staying or going else where after soooo long with you.
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport The web chat just says “please try later”. It’s almost impossible to speak to someone. Please can you help or we will have to cancel contract entirely and transfer her number elsewhere 😕
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Gina
(@GinaRich25) reported
from
Camborne, England
@ThreeUKSupport how much longer I've got no signal or mobile data I hope we will be getting compensated #threemobile #threedown #ThreeUK
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Sophie Hellyer
(@sophiehellyer) reported
from
Saint Agnes, England
@ThreeUKSupport hi, my mum has had fraudulent activity on her account and has been left without a phone. She’s on the government vulnerable shielded list & it’s her only contact with the outside world. Please can you help me resolve the issue immediately & send her a new sim ASAP
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Ashley Ferox
(@ashleyferox) reported
from
Truro, England
@ThreeUK wow, not great service in Truro three store today. Walked in to find no staff, when they eventually decided to come from the back they clearly went interested in talking 🤔🤔 sort it out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@m_deighton) reported
@ThreeUKSupport They said can't cancel until phone returned but they'd send an envelope pack out. Still waiting despite chasing it numerous times. I've complained through the form on the website and received a response which both doesn't make sense nor offers me a solution.
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Alan Hutchison
(@alanhutchison) reported
@ThreeUKSupport An existing customer (not for long at this rate!) and it’s been 10 days trying to get number moved from existing Three mobile to a Three sim-only plan. I go cut off - lost the will to live.
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mattdanwilson
(@mattdanwilson) reported
@ThreeUKSupport Hi guys still waiting for some help. On the possible data breach issue. As per earlier correspondence. I’m treating this as a GDPR issue.
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Ruvimbo Bliss Munodawafa
(@RuvimboBliss) reported
@ThreeUKSupport your customer service is awful. 😩😩😩😩😩
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Michelle
(@m_deighton) reported
@ThreeUKSupport is there anyone who can sort out our complaint? Only need a bag to return the phone so we can cancel the contract due to poor reception in my area. 3 complaints, 2 calls, 2 live chats later - still waiting. Since just before Xmas!
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tamara Ⓥ
(@TamaraButler_) reported
I’m so fed up with @ThreeUK NEVER have I had an easily resolved solution done right smh
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David Rudgley
(@davidrudgley) reported
@ThreeUK here's the reality of being with three...I leave them because I'm unhappy with their service, smoke and mirrors on their 5G roll out and when I do leave and there's a credit on my account how painful it is to try and get my money back. Hopeless!!
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NicoleP
(@Nicolep_L5) reported
@ThreeUKSupport Thats not what I've been told, more conflicting customer support messages...
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Raven
(@Raven_Knight1) reported
@ThreeUKSupport New customer and I can't even register to my3 an error message pops up and I can't do anything: my3-CHANGE-EMAIL-RESPONSE-ERROR
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Janvier
(@JanvierUK) reported
@ThreeUKSupport Service resumed yesterday evening and I'm getting calls and texts again, thanks. Other infrastructure companies (water, broadband etc) put an estimate on the status page of their website of how long they expect engineering works to take - maybe you could introduce that as well?