3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUKSupport Pete, the person on the phone said the correct invoice order date would be emailed over last night. Not done. You now say you know is an issue and trying to sort. Can the correct invoice not be sent over? Or was your colleague wrong?
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
.@ThreeUKSupport @SMARTYMobileUK Why have you stopped answering my ongoing issue with FTP access using your networks? It suddenly stopped a year ago, without warning, and despite a ton of correspondence, there has been no answer, and now all attempts at support are being blanked.
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Tara
(@taronipops) reported
@ThreeUKSupport Hi there, when I call Three support, I tend to get cut off at some pt during the call.I called to get a PAC code. Apparently because I told them I didn't want to continue my contract (which was ending on 28th Jan), they can't give me a PAC code without cancelling my cancellation
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Mike Cunningham
(@Mikecunni1) reported
@ThreeUKSupport I understand COVID delays but i was told on 3 seperate occasions the sim would be with me the next day. If it would have been explained the delays that would have been no problem. I didnt deactivate the sim, the ******* live chat did. Now i cannot do my day job from home
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ThreeUKSupport
(@ThreeUKSupport) reported
@celtic_ape83 @ThreeUK @three We're really disappointed to hear this, Neil. What is the tech issue you're looking to discuss? Has the phone not been sent out? What has been advised when you spoke to us? We'll do all we can to help, or point you in the right direction -Kim
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Rina Mcloughlin
(@RinaLeia2012) reported
@ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽
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Callum Parkin
(@wackycal1234) reported
@ThreeUKSupport constant slow speeds of around 2-5 mbps and your live chat keep telling me the same thing. Change network settings ect.. I’m sick of paying £40 a month for slow speeds. It’s advertised as ‘VERY GOOD’ in my area yet my speeds are shockingly slow. HX3 9AN post code
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport This is quite impossible to receive it as he has lost access to his three number. Nobody from customer service provided him with it.
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gemma hamilton
(@dallama) reported
@ThreeUKSupport Being insulted and lied to to get hardly anywhere. Your customer service needs reviewing. I also spent 30 mins on the phone in December on this same issue.
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gemma hamilton
(@dallama) reported
@ThreeUKSupport I bought a payg phone. You sent 2 sims for a 10 thing neither sim works and we have never been able to use the phone unless on WiFi. Both sims are showing as disconnected in any phone we try. All I wanted was a sim that works with the 10 on it. And it took 3 hours and ...