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3 (Three)

3 (Three) outages and service status in Freshwater, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

  • felicityjames8
    FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Booskiboomkin
    Arthur Dent (@Booskiboomkin) reported

    Hi @ThreeUK! Can I get some technical support please? There's issues with a particular eNodeB in my area. Band 32 & 20 wont aggregate with band 3. I tried to explain this to your level 2 support yesterday and was told it's because of congestion which is not true. Can you help me?

  • emilyblakebs
    Emilyblake (@emilyblakebs) reported

    I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?

  • ijyodesu
    That’s all 💚🤍💜 (@ijyodesu) reported

    @notchnut @ThreeUKSupport Yeah I just went on their help chat for same issue & they told me I need to share credit card or other financial info to verify my age! As if! I have had a direct debit set up with them for long enough that they should know I’m an adult. Wtf?!

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.

  • Rastsukin
    Rastko Suknjaja (@Rastsukin) reported

    Hey @ThreeUK, I’m getting calls from 0333 338 1063 for days already and they hang up as soon as I answer. It’s bothering me. Can you make it stop or I’ll be forced to block that number. Thanks.

  • alunT
    Alun Thomas (@alunT) reported

    @ThreeUKSupport I had no signal within 8 mile radius on the way home from work yesterday and on the way in today CF72 8YR. I don’t usually have any problems. Is the service down? #Three

  • wrightyrs
    A Right (@wrightyrs) reported

    @ThreeUKSupport IG6 2UU have great signal strength but that’s all,download speed is rubbish it’s taken ages to send this!

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported

    @ThreeUKSupport I won't be back in that postcode until tomorrow now but seeing as today there was no signal at all e.g. no calls, sms, or internet, I'm not sure what difference this will make.

  • fingerlesscurt
    Curt (@fingerlesscurt) reported

    @ThreeUKSupport I’ve got a delivery problem. Unfortunately whilst your staff loosely speak English they don’t understand it and my god are they rude on online chat

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport The only thing I'm going to do is continue to post here so everyone can see exactly how crap you treat customers who have already paid and have nothing to show for it almost 2 weeks later. Contacting you six times not enough to get one working phone????