1. Home
  2. Companies
  3. 3 (Three)
  4. Freshwater, England
3 (Three)

3 (Three) Outage Report in Freshwater, Isle of Wight, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Freshwater, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Freshwater, England

Latest outage, problems and issue reports in Freshwater and nearby locations:

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!

  • felicityjames8
    FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • NicolaSyms
    Nicola Syms (@NicolaSyms) reported from Christchurch, England

    @ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!

  • Stephen61934614
    Stephen Edwards (@Stephen61934614) reported from Christchurch, England

    @ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • sound_pixie
    Sound_Pixie (@sound_pixie) reported

    @ThreeUKSupport I have received another text telling me to check my address - which was confirmed as correct by your customer service team in December. I was told the messages would stop. Please help!

  • charfufu
    Charlie (@charfufu) reported

    @ThreeUKSupport Hi, I’ve been having network problems all day in BS37 area. Any clue when this will be resolved? Tried turning my phone on and off, and moving around the area but still no network since this morning. Thanks

  • Ross_Martin_DJ
    Ross Martin (@Ross_Martin_DJ) reported

    @ThreeUK Really disappointed with @ThreeUK after being a customer of 13 years, I had an email this week saying my contract is being ended, and I have been forced onto a new one, losing Feel at Home which is the only reason I have stuck with you for so long. I will be looking to cancel.

  • walkermartyn
    Martyn Walker (@walkermartyn) reported

    @ThreeUKSupport I have a ZTE router with b12 firmware and drops out for 10 minutes 4 or 5 times a day. This is a common problem (see your forums). What is the solution? I don’t mind switching to the Zyxel but ppl on the forum say they’re only offered another ZTE?

  • laurovision
    who the hell is laura? 💙💛 🇫🇮🇦🇹 💜🦜 (@laurovision) reported

    @ThreeUKSupport update: roaming data is still not working

  • prfraczek
    Piotr Fraczek (@prfraczek) reported

    @ThreeUK You cannot tweet 'fastest network' without responsibility. Your 5G is the same slow as 4G at my home and work - middle of London + 5G is hardly working. I am actually thinking you just changed the icon

  • spiteandmalice
    ✨a wild maeve appears!✨ (@spiteandmalice) reported

    @MartinCox0155 @ThreeUKSupport You can't, you'll be offered a new contract then and all of them charge for roaming now. I just spent £60 since January on roaming charges I never had before, stuck for another few months so expecting another few high bills 😭

  • omowunmifakoya
    Omowunmifakoya (@omowunmifakoya) reported

    @ThreeUK Horrible experience with three.

  • VictoriaKeene
    Victoria Keene 🏳️‍🌈🏳️‍⚧️🇺🇦🇬🇧🎗️ (@VictoriaKeene) reported

    @ThreeUK Use my iPhone if I have service in that restaurant to find more about what that food actually is, and the rest of what’s on the menu to see what I’d actually want to order, and if there’s nothing I seem to like, I just leave and go somewhere else, but in real life

  • jgokane1000
    John.G O'Kane (@jgokane1000) reported

    @ThreeUKSupport I'm a home broadband 5g customer the ZTE router is auto selecting 4G+.