3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Drex🇩🇲 🔞 #GyalTeef
(@djdrex_) reported
@ThreeUK pls tell ur people in customer service to not chat nonsense to a guy that knows his stuff, bare cap in y’all rap
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Rocky Atkins
(@rockyatkins) reported
@ThreeUKSupport Good morning. We've had issues with our service in W2 since last night. Anything going on? Thanks.
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no thoughts just mmmh
(@zaz_sufi3006) reported
@ThreeUKSupport my 4G is not working so I can’t access the app store, netflix or snapchat. my friends who use Three also can’t access these apps :/
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karly
(@karly21907389) reported
@ThreeUKSupport @samorris6182 Also having the exact same issue. Netflix snapchat and the app store not working cancelled my direct debit and ordered an EE sim absolutely useless network with 0 help from customer service!!!!
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Tom
(@frequentflyert) reported
@ThreeUKSupport Hello, I cannot access Netflix or Snapchat? Any idea what the issue is?
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WONGLES WANDERERS
(@WONGLESWANDERER) reported
@ThreeUKSupport @samorris6182 Also a 3 customer and getting the NW-2-5 error. No issue with accessing other apps, just Netflix?
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Barry Garlick
(@theitboss) reported
@ThreeUKSupport Please help. I cannot connect to Netflix. I’m using your 4G service. Connects fine if I connect using my backup O2 mobile connection. It’s definitely a Three service issue. Please advise. Barry
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Ben
(@Ben_Chels) reported
@ThreeUKSupport Hi there any update to the issues us three customers are having with Netflix and Apple Music using three broadband? Seems your IP addresses are not working with these companies.
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Gelphling
(@PaineHelen) reported
@ThreeUK how long will it be before the issue in NE37 1su is fixed please?
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JACKSON_HACK💯
(@SilviaP00) reported
@2949Maddie @ThreeUK @snapchatsupport Kindly send me a direct message to help recover back your account