3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chantel
(@CDavieSTEM) reported
@MetroUK It's times like this I'm glad I hung onto my @ThreeUK 4G router and subscription. Signal isn't great in our area, but it's better than nothing.
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Juanito “el Literal” #PARODIA
(@JuanitoLiteral) reported
@Ipunchedalion @tgcalabaca @ThreeUK There are a few providers that remain untouched, but yeah… i guess it’s a matter of time that they all reintroduce roaming charges. Three network is really poor in UK and its main attractive was the ‘feel at home’,which they are now stopping, so… no motivation to stay with them
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Bryan Dada
(@donw95) reported
@ThreeUK the most appalling service received at 48 North End road just now with the total disregard for customers!!! The manager of the store seems to actually spearhead this act!!! He totally refused to listen to me after I advised him I was sold the wrong colour of phones!!!
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Lizzie Collins
(@Lizzie_Psych) reported
@ThreeUKSupport hello, I currently have a 3 PAYG sim. Is it possible to directly upgrade to a pay-monthly contract without changing the sim card? I want to keep my number and not faff with waiting days for a changeover as it's the same network...
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Peggy
(@PegHead7) reported
@ThreeUKSupport I joined and was told no one could call me but I could call you. That isn’t support that’s time wasting. Also told I’d have to request a copy of chat transcripts. The live chat it pointless as I’ve found out over the past few months. Why can’t a manager call?
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Peggy
(@PegHead7) reported
@ThreeUKSupport Bottom line is a customer should not have to reach out on social media to have this matter looked at an resolved. I’ve been left with no choice.
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Katie Marie🥀🐝
(@Her_EvilQueen) reported
Why ******** do we pay for bastard internet if it doesn’t ******* work ! The sooner our contract with @ThreeUK is done we are gone !!!
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Fraudvitiatesall
(@soimabothuh) reported
@MarkEglinton @ThreeUK @ThreeUKSupport Do you have govt funded cell service in the UK?
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mark eglinton
(@MarkEglinton) reported
Unreal level of bad customer service from @ThreeUK / @ThreeUKSupport . No cell service for 8 days; no idea when there will be. Meanwhile I get asked: “are there any other Three customers in your area experiencing these problems?” - as if I go around asking . Unbelievable
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Sam Hailes ن
(@samhailes) reported
Sky tell me my Wi-Fi will be down for the entirety of September. They can't provide a service. So I have paid @ThreeUK an extra £20 so I can use my mobile hotspot this month. Should @SkyHelpTeam pick up this £20 bill? They say 'No'. I say 'Yes'. What sayeth YOU...