3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Flanagan
(@flanaga) reported
@tescomobile @ThreeUK incompetent or dishonest. I was told to ask for the Concern Team. I did. I held for 37 minutes without anyone picking up before the call cut off. As a communications company you’re pretty terrible at communicating!
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Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@ThreeUK wants my name, address, and full date of birth in order to open a chat session with support. That’s insanely excessive. All I want to know is where they’ve hidden the kill-voicemail option, since it’s not on any of the menus on 333.
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Mat🅰dor©
(@Tat_TvamAsi) reported
@ThreeUKSupport #ThreeMobile Please get some customer service agents that are conversant in the language to which they are assigned. I'm absolutely sick of repeating myself to people who just say "Sorry?" every time you ask them a perfectly straight forward question, Awful
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Gigi 💖
(@G33516259) reported
@ThreeUKSupport Sorry to pester, you told me to DM you to try sort my issue about an hour ago ?
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Mike Stoker
(@MikeStoker17) reported
@ThreeUKSupport I believe I have dealt with Accounts / Billing and Network Support. Lost count of who I have spoken to
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dex
(@FarmerUk) reported
@ThreeUKSupport hi, if i goto the store and take out a mobile phone contract and in a week times i dont like the phone. What will my options be ? Can i return it and cancel the contract ? Or do i have to keep it ?
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Connor Wallace
(@AnyonebutConnor) reported
Dreadful customer service from @ThreeUKSupport over the past month. Overbilled. Promised refund in 10 days. 10 days pass. Apologies and refund will come in 10 days. 10 days pass. Apologies and refund will 100% be there tonight. Tonight passes… 1/2
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RevvinUK
(@revvinuk) reported
@ThreeUK Could you please stop delaying the rollout of esim support? I’m tied into a contract at the moment but may have to switch when that’s up as I’d really like to dual sim on my iPhone 14 but can’t right now
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leanne
(@leannieworld) reported
@ThreeUK was disappointed in the lack of help after my Nans phone got hacked this afternoon. Spent an hour trying to get through to speak to someone only for them to not be able to help. Will try a shop tomorrow but not impressed. Will be switching to @O2
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Droid
(@Pretorian900) reported
@ThreeUK Any idea how long before you don’t have “Technical issues right now” on your website? Trying to login. Thanks.