3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Tuke
(@nick_tuke) reported
@ThreeUKSupport @ThreeUK #NoToBadCustomerService Another hour on phone,finally getting somewhere&you cut the chat,no resolution met!Useless,no help #Stress #poorcustomerexperience again!!!
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neville deighton
(@bignevyd) reported
@ThreeUK you people are an absolute joke you say you have sent me 2 envelopes out now to send my phone back because I want to cancel my contract and none have arrived cant even make get one bar of signal were I live you say I can get 5g were I work but you can't what a joke
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Karen is Correct
(@GetMeAManager) reported
@Trinniej @ThreeUK It's a minimum period. You know you have to give 30 days notice. You didn't give the notice, therefore you pay the same amount until you do. What's your problem?
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@ThreeUKSupport Yes. I was told one day 2 weeks ago. And today 5 days ago. Im still having issues
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mubz khan
(@mubz_khan) reported
@ThreeUK worst customer service ever.
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Cait
(@caitlin_hardiex) reported
I’ve had the worlds worst migraine, I’m now needing to head to hospital to get seen by a doctor and have zero signal on my phone and zero way to contact anybody when I live my house because of @ThreeUK. What a shocking service😡
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Alison
(@alisonmc1621) reported
Anyone having issues with @ThreeUK #no4g
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Amanda white
(@Amandawhitehse) reported
@ThreeUKSupport I’ve spoken to your agents 3 times on live chat and followed everything they’ve advised, tried changing network, 4g & 3G and reset all phone and it does not work. There are 4 different phones out here with 3 and not one can get data!
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Ben
(@BenJ90a) reported
@kahlo_94 @ThreeUK they are ****, decline the delivery
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Cait
(@caitlin_hardiex) reported
I’ve never been so upset with @ThreeUK in my life. Phone them to discuss a signal concern. Explain what I do for work and that I need to have my phone to contact others. They suggest sending out a new sim but reassure that they won’t cut off this one until it arrives...