3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DJ Ash
(@DJAshWebster) reported
@ThreeUKSupport Nothing is working. I was told you were upgrading the 3 masts in the area. Has this happened? I want to know why your service is so slow please and what’s being done about it. I’ve been a loyal 3 customer for over 10 years and I only experience issues when away in Mablethorpe.
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Mary marshall
(@Marymar34407657) reported
@ThreeUKSupport I wonder what you have to do to get a response?lost count of messages sent via web page; made a complaint, messaged via web, messaged on Twitter.. easy question does ‘SIM ONLY’ mean phone ONLY WORKS IN OWN HOME?
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333221
(@333221) reported
@ThreeUKSupport Unfortunately, only T-Mobile is available where I am and it says "Network forbidden". Is this a known issue please and is there an ETA for resolution? Because I'm stuck with no phone...
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Roque Sánchez
(@RoqueSanchz) reported
@ThreeUK the 5G broadband home (plug and play device) seems to have issues around Brighton. The signal get lost several times though the day and the network disappears for minutes every time. It's annoying when we are watching TV or in a video call. No happy at all so far.
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333221
(@333221) reported
@ThreeUKSupport Is there an issue with roaming in the USA at the moment please? My phone can't connect to TMobile at all, left with no calls/texts/internet?
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ColeHacker12Alte
(@colehackeralte) reported
@Chrissy_imc @ThreeUKSupport Why don't you allow me help you reduce the data consumption rate
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B x
(@bleyo1982) reported
@ThreeUK our phones are not working whilst we’re on holiday in France please help ! I can’t even call 3 to get help!!!!
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DJ Ash
(@DJAshWebster) reported
@ThreeUKSupport I am on 4G the signal is full but the service is slow. I can hardly get any data to load. We are away at our caravan and it’s the same every weekend. Not happy with the service.
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Kyle Steven
(@KyleSteven16) reported
Definitely changing my network from @ThreeUKSupport On going issue with my network and service in the area. Why should I pay for mobile that I’m unable to use. Where’s best network?
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Christopher
(@Christo11788449) reported
@ThreeUK your Internet is shocking you told me it would be done by 21st in the sy23 area. And hey ho it's so slow. Shocking service. You used to be a great network in this area.