3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Freedom of Speech
(@Freedom84743108) reported
@ThreeUKSupport If the number is on your system how come you cannot check it @Ofcom if I was the customer of this number & rang are you saying you couldn't help ? the UK is being hit by fraudulent calls everyday & networks need to take better action stopping these temporary numbers they use
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Known-T
(@teewallacex) reported
@ThreeUKSupport @ThreeUK another month you have ROBBED my bank !!!! Taking payments on dates not due, 10 different advisors telling me different stuff. NEVER GO WITH THREE. They STEAL and don’t stick to a contract. The financial ombudsman will be in touch
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Mr Gidzy
(@MGidzy) reported
@ThreeUKSupport I've complained over a week ago, I'm not happy with the current network data speed. I think I should get a refund because you are stopping me working. I've recommended Three for years but it's not reliable if you need it for work now.
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amreesh
(@amreesh79353730) reported
One of the worst network……😡😡😡🤯😤😤😤no signal no speed …no polite behaviour in croydon storee….worst.!!!! Evening no tower to tweet this…..@ThreeUK @ThreeUKSupport
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James Telford
(@jtelford) reported
@ThreeUKSupport And yknow I'm trying to use the mobile data for when there isn't WiFi and I need it, so that isn't really a solution.
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♡Kat♡
(@MarraBob) reported
@ThreeUKSupport She's only had the contract a few months but she's out of work at the min due to illness so I've been giving her the money to pay, she didn't get any errors, just a message to say it was paid so there was no button for her to make a payment
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♡Kat♡
(@MarraBob) reported
@ThreeUKSupport my daughter has been waiting to connect with live chat for almost an hour, she really needs help with her phone bill
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Amanda Lacey
(@Amanda_Lacey1) reported
@ThreeUKSupport Three- I need help with my account. Please reply.
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Rob Sz
(@RobSzla) reported
@JoyOfPedals @MoneySavingExp @ThreeUK Hi. I have new(ish) three 5G mast 250meters from home. Never had problems with speed or cuts. It was down max 3 times in 24 months. Maybe I am just lucky.
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Duncan Waugh
(@waughzone) reported
@AlexGower90 @ThreeUK Awful customer service. Waste hours of your life trying to speak to a human - you’d have thought having a real person to speak to on the end of the phone might be a given for a phone company.