3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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matthew reynolds
(@mattvillage) reported
@ThreeUKSupport Hi the signal came back yesterday but is not working today
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Eliot Greaves
(@EliotG90) reported
@ThreeUKSupport Hi. I don’t get any 4G coverage on my iPhone at my home address. Even when I’m outside. It’s been this way for a long time. Can you help?
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Small Training
(@SmallTraining1) reported
@ThreeUKSupport No it's all recognised and so on, I've now given up! I have tried a number of times over the last few weeks to get my account organised and it's never been done after being told it has, the next time I call it's back to where it was. What a waste of time!
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Cliff Braham
(@cliffinwales) reported
@ThreeUKSupport Morning I have popped through to webchat 3 times now nice people last one escalated it as they said clearly a problem. I got this person who I believe was in the India named Jigha who started to talk to me as a child and since I am 63 and have spent 2 decades in the Army working
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Stephen
(@hostahaven93) reported
@ThreeUKSupport BT51 4NN...we appear to be up and running today, was there an issue yesterday? Thanks for the prompt response.
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Ian Thomas
(@TrivallisCEO) reported
@ThreeUKSupport Thanks. No resolution. Not sure this is going to work though your guys have been helpful. Been asked to come back to you tomorrow morning. Cheers
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Miles
(@miles527) reported
@ThreeUKSupport Standard call but I’m thinking of possibilities that could be causing the issue/fault. BS20 7EW. Possibly it could be either @Zoom or @Malwarebytes causing the issue, the latter informs me of scam calls.
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Capt Walrus
(@prodigalbum) reported
@linsbaumeister @ThreeUK I have steered clear of the whole eSim thing since Three told me I’d be up to three days without any service while they made the switch. That or change the number I’ve had for 25 years.
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Capt Walrus
(@prodigalbum) reported
@linsbaumeister @ThreeUK When I had my problems with them - 2015 - they admitted to me that their call centre staff see customer account passwords, in full, in plaintext, on their screens. When I queried this with the Head of Security, he said, “How else can we check that you know the right password”…
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Gerry
(@gm2366) reported
@ThreeUK hi. Is there a problem loading top ups. I added over an hour ago and it's still not appeared on my phone, but is showing as a transaction on my credit card.