3 (Three) Outage Report in Freshwater, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Mateen
(@Mateen2112) reported
Lost my phone on 04 November 2022. Now because of problem in sending activity report to my mail by three team. @Squaretrade insurance has rejected my claim. Till I have received my activity report they have rejected my claim. @ThreeUK
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❤️🐷❤️
(@LittleMissAspie) reported
@ThreeUK hi! Can you help? Im a new customer and trying to set up my My3 account. Is the email I need the one I purchased the phone with?
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Steve Western
(@IlminsterSteve) reported
@wafuwonders @ThreeUK Might be worth looking at a dual SIM solution, either a physical dual SIM phone or eSIMS.
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JonAlx.
(@jonalx7) reported
@ThreeUKSupport Only after a replacement or upgrade for a faulty ZTE 801 hub, nothing major really, but its impossible for anyone to complete this task! It’s been a nightmare, very shoddy and poor customer service beyond belief.This is why you lose customers!
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Susha
(@Susha38940478) reported
@ThreeUK very poor customer service - no signal for 24h - any heads up? No. Any update?no. ETA? no. Hello?
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Cassy Becker-Smith
(@CassyBSmith) reported
@ThreeUKSupport Yeah they say that every time (up to 5 attempts now - and i have copies of correspondence to prove that) but it never happens. Not sure who’s lying here - is it you and your customer services team or is it the admin folks who are supposed to fulfil these requests?
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
Not sure how many other customers are being wrongly charged big amounts by @ThreeUK allegedly for some third party apps. In middle of a cost of living crisis this is totally unacceptable and unfair way to treat customers.
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUKSupport But as a pre October 21 customer, I continued to benefit from the original Go Roam. My objection is I specifically asked if it would continue the same if I took one of the upgrades you were promoting and you said yes! Blatantly incorrect.
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PG8
(@PedriG8) reported
@ThreeUKSupport 2-5Mbps for 5G home broadband for last 4 days this week and the whole last week. How can it be that bad? I have tried everything and still with the same problem.
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meh
(@fillyboy777) reported
@ThreeUK my mom's mobile has been off for 2 days, need help