3 (Three) Outage Report in Freshwater, Isle of Wight, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Freshwater, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Freshwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Freshwater, England
Latest outage, problems and issue reports in Freshwater and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Forrest
(@coedwiggle) reported
@ThreeUKSupport Hi Kim. I have been through this over and over week after week for 4 months. The warehouse have somehow lost (or someone has stolen) the device. I have been on about 30 calls and maybe 6 chats. Raj said he would call back, not happened. After more than 12 a three customer.
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Michelle Johnson
(@gesturalmimicry) reported
@ThreeUKSupport Thank you for replying. I have tried all the workarounds each time I lose service and no luck. I have NEVER received a text or any form of contact about service outages. That is why I am contacting you. How can I get on your text/mailing list for service outage alerts?
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Ana
(@aafonsofer) reported
Yo everyone, avoid @ThreeUK company, customers service is horrendous, 5G broadband is a lie
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Kgosi mokwena
(@Mokwena_chess) reported
@ChelseaFC @ThreeUK Frank has talented problems please fix were No6 we deserve No1
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..
(@19murf85) reported
@ThreeUKSupport Hi, in Leicester I’m getting terrible 4G as apparantly there’s work being done on masts? Do you know how long that will take?
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TmacMusic
(@TmacMusic432Hz) reported
@ThreeUKSupport I'm starting to think this is just a way to Flog me off! I've had piss service ever since I joined LAST DECEMBER! You need to do something or I will be in touch with Ofcom
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Pritesh Kataria
(@pritesh1978) reported
@ThreeUKSupport S20. The point was I was told there was an issue with the tracking etc which was resolved that day(last Thursday). I was told delivery will be Friday 11th nothing then Tuesday 15th.. nothing! Now tomorrow. Absolutely ridiculous and the worse service every. A 5year could do better
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TmacMusic
(@TmacMusic432Hz) reported
@ThreeUKSupport Further more the issues arise after your closing time :/ after 6pm
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Pritesh Kataria
(@pritesh1978) reported
@ThreeUKSupport We are now 1.5weeks on and still no delivery. After speaking to 20 odd advisers, I'm still being lied to and given false information. To date, no manager has called me back despite 15 requests. This type of service will be an ombudsman's dream! No one should ever trust Three!
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ODIMS🖤
(@Ozetttttttt) reported
@ChelseaFC @ThreeUK Full support Frank 💪🏽💙