3 (Three) Outage Report in Berwick-Upon-Tweed, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Berwick-Upon-Tweed, England
Latest outage, problems and issue reports in Berwick-Upon-Tweed and nearby locations:
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Pearl
(@PearlFish4) reported
from
Berwick-Upon-Tweed, England
@ThreeUK absolutely appalling customer service and once again no network coverage and there lines are down AGAIN!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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TH
(@Trystanian) reported
@ThreeUKSupport I can fill in all the fields except the top one. When I click on it, nothing happens. The drop down doesn't appear.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Shelley Wood
(@shezzabelle123) reported
@ThreeUKSupport The first time was when I took the contract out then twitter support helped. The person who responded to my previous tweet.
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Sheila Bell
(@piperj50) reported
@ThreeUK why am I being charged for data while in Croatia when I have data roaming on my plan? Can't access anything now despite nearly all of 30Gb still being available! I will be querying thisbill when home.Using another provider to allow Internet access for this! Poor service!
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Becki
(@_becki_c) reported
from
Urmston, England
@ThreeUKSupport I’ve cancelled a data add on, have the text to confirm it’s cancellation, it’s still showing on my account, can you confirm that this is actually cancelled & I’m not going to get charged for it again for the next month? Because I’ve had this issue before😤
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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🇺🇦 Bedford Mag 🇺🇦
(@labpedro) reported
Without question, @ThreeUK are the worst company I have dealt with. Trying to return a handset is like pulling hens teeth. Another 30 minute call being spoken to like an idiot. That's 3 calls where an advisor has tried the hard sell to not take the phone back. I'm done
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Eliot Carroll
(@Southflint) reported
@ThreeUKSupport Yes she has. It’s not straightforward so she just needs to speak to someone who can actually resolve the issue. Over an hour in store & still nothing.
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💞Tracey James💞
(@traceyyjames) reported
@ThreeUKSupport when is the PAYG top up facility going to be up and running again? I’ve been trying all morning to top up on the phone and the lady in the 3 store says there’s currently an issue with this.