3 (Three) Outage Report in Berwick-Upon-Tweed, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Berwick-Upon-Tweed, England
Latest outage, problems and issue reports in Berwick-Upon-Tweed and nearby locations:
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Pearl
(@PearlFish4) reported
from
Berwick-Upon-Tweed, England
@ThreeUK absolutely appalling customer service and once again no network coverage and there lines are down AGAIN!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport Already informed you why. Check the thread. You have the worst customer service.
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Paula dos Reis
(@pauladr09) reported
@ThreeUKSupport Also went into your store last month. Store manager did same request on the system as they can't help with anything except sales.
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Carolyne Pratt
(@carolyne_pratt) reported
@ThreeUKSupport And compensation for 2 days without service ?
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Rob Foster
(@fosteruk77) reported
@ThreeUKSupport How can i call if I have no signal ???
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Lovejit Bhatia
(@LovejitBhatia) reported
@ThreeUKSupport I was told the first order was cancelled as you were not able to contact me over the phone and I have to re-order. When I did that now was informed that as the first order was not cancelled I have to wait. Again worst customer service with to training to staff.
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Kev
(@kevhull) reported
@ThreeUKSupport Thanks Pete. Unfortunately it seems I can’t start a chat without giving you my personal details inc. name, postcode and phone number... as a customer I’d be wary, as a non customer even more so. Any other options? Thanks.
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Lara Campher
(@CampherLara) reported
@ThreeUK yet again shocking customer service from your team! No wonder I’m changing networks!
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Christy
(@sapphiresteel) reported
@ThreeUKSupport Virtually no internet reception on home broadband or mobile for the past couple of days. It has been really bad for the past 3 months, rarely reaching more than 2mbps, but now barely reaches 1mbps, if it connects at all. RG42 1SA
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Carolyne Pratt
(@carolyne_pratt) reported
@ThreeUKSupport The service is still down and I’ve tried a full restart on my phone, my full postcode is E18 2LJ. When will the service be fixed and will you be offering compensation for the 2 days so far without service ?
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redpaperrose.com
(@redpaperrosecom) reported
@glennbowdin @ThreeUKSupport @three unfortunately, these sorts of practices are very common in almost all industries and the government and it's regulators do absolutely nothing to discourage it. By making it unclear that you can and should get your refund, they count on some people never claiming it.