3 (Three) Outage Report in Berwick-Upon-Tweed, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Berwick-Upon-Tweed, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Berwick-Upon-Tweed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Berwick-Upon-Tweed, England
Latest outage, problems and issue reports in Berwick-Upon-Tweed and nearby locations:
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Pearl
(@PearlFish4) reported
from
Berwick-Upon-Tweed, England
@ThreeUK absolutely appalling customer service and once again no network coverage and there lines are down AGAIN!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@matt_mgd) reported
@ThreeUK Your 30-day money-back guarantee on your 4G home internet isn't clear from what I can find on your website. • Is it 30 days, no questions asked? • What is the fee if I cancel within the first 30 days?
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Clive Morris
(@crm_uk) reported
@ThreeUKSupport sent DM and no one bothered to respond. Awful customer service !! @MoneySavingExp @Ofcom
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Mghtymax
(@mghtymax) reported
@ThreeUKSupport @2balint This isn't helpful. If you are allowing customers to buy an iPhone 14, they need to first have the confirmation that you support eSIM...otherwise the iPhone 14 that they just purchased will be useless on your network
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Lee Mayren
(@leemayren) reported
Not sure where to go with this now. Feel like I've been given poor service. Instinct is to cancel my contract with @ThreeUK, suck up the cost, and go with another company. Or, stick out my contract and then ditch. Where's that @Trustpilot link, I feel like writing a review.
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Darwinscrafts
(@morganherwing67) reported
@ThreeUKSupport how do you get your rude call centre sales teams from gold calling me and harassing me
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Paul Gannon
(@paulgannon) reported
@ThreeUK Hi, were struggling with signal in BB7. Please can you install some masts. Maybe a 5G mast on the train station area in Clitheroe.
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Eragon
(@EragonUK) reported
Never use ThreeUK phone service. I've been trying to cancel a contract for more than a year and they keep charging me. Multiple customer service calls and chats over an hour. They promised refunds/cancels and I always get new letters demanding payment. The worst experience.
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alfio
(@purgetheprism) reported
@ThreeUK Can someone please help me figure out why my signal is so poor? Literally switched yesterday and it's already really hard to use my mobile whilst on the go. Already thinking of leaving you and it hasn't even been a full day yet
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Darwinscrafts
(@morganherwing67) reported
@ThreeUK how can I get your rude call centre sales team from harassing me.
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Lee Mayren
(@leemayren) reported
Terrible service from @ThreeUK. Bought a 4G mifi router as Three website said there was no 5G coverage in area. Two weeks later they tell me there is 5G service but in order to get it I'll have to pay over £400 to cancel / upgrade. Shocking!