3 (Three) outages and service status in Ballycastle, Northern Ireland

Problems in the last 24 hours in Ballycastle, Northern Ireland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ballycastle, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dyer 🏳️‍🌈 (@pikapies) reported 6 minutes ago

  @ThreeUKSupport What on *earth* is going on with your 5G broadband? Four days I've been having issues now, and one minute I hear that it's fixed and then the next it's not and still being worked on?! And then earlier today it nearly ruined a £700 private healthcare appointment!

• 
  Dave (@DaveKarikas) reported 6 minutes ago

  @ThreeUKSupport Yeah the mobile signal here is very poor so wifi calling is needed. I don't have Three Broadband. I'm with BT Broadband (I'm on FTTP).

• 
  Sarah Dyer 🏳️‍🌈 (@pikapies) reported 9 minutes ago

  @ThreeUKSupport I'm on your live chat now and being told a ton of conflicting information and when I try to raise a complaint due to the lack of broadband service and customer service, I'm being refused?

• 
  Debsie Sk (@DebsieSk) reported 10 minutes ago

  @ThreeUKSupport Got my unlimited 5G Home Broadband yesterday but I cannot connect it (lights on but no internet) and it keeps asking for a top up. Is that related to the technical issues you’re experiencing?

• 
  Sarah Dyer 🏳️‍🌈 (@pikapies) reported 11 minutes ago

  @ThreeUKSupport I know there's an issue!!! But my point is why are you saying it's fixed one minute and then it's not the next, and why are your customers the ones having to constantly keep chasing to find out what's going on?

• 
  Jonathan Faiman (@jonathanfaiman) reported 13 minutes ago

  @ThreeUKSupport @mjlynch And it’s down again at 18:30. That is 4 days from when the fault started. And you are not telling us what’s wrong or when it will be fixed.

• 
  Marjorie Kashiri (@MarjorieKashir3) reported 13 minutes ago

  @ThreeUKSupport I have access to My3 account, but there is no usage showing. It used to be so straightforward. I knew what I have used and what is left and I never finished my bundles. Now around this time I am always told that I have or almost run out of data bundles.

• 
  Sarah Dyer 🏳️‍🌈 (@pikapies) reported 15 minutes ago

  @ThreeUKSupport I'm on your live chat now and being told a ton of conflicting information and when I try to raise a complaint due to the lack of broadband service and customer service, I'm being refused?

• 
  helen (@nelliecarty) reported 17 minutes ago

  I’m sharp finding out being a long term customer (15 yrs plus) with providers carries ZERO benefits to me as a consumer @ThreeUK will not be getting my continued custom that’s for sure.

• 
  kris (@kris32827497) reported 19 minutes ago

  @ThreeUK are the worst network in the uk. Staff in India poorly trained. Couldn’t pick up litter and do it right. Lies. Poor training and incompetence #three