3 (Three) outages and service status in Newcastle West, Munster

Problems in the last 24 hours in Newcastle West, Munster

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newcastle West, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Antony Attree ☘️ (@AntonyAttree) reported 7 minutes ago

  @ThreeUK can you please explain to me why in the last few weeks your network coverage has become so bad in the BS26 area?? Struggling to send & receive calls & messages,internet is non existent! I have to walk to areas to find signal? What’s goin on

• 
  D J (@DJ58949) reported 11 minutes ago

  @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

• 
  Ross Knight (@RossKnight97) reported 12 minutes ago

  You lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite

• 
  K (@KRUNAL1) reported 14 minutes ago

  @ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people

• 
  Baz (@49_timelessness) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

• 
  Zion Lights (@ziontree) reported 15 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  Álvaro Pétrus (@AcgbPetrus) reported 18 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Rhys Llwyd (@rhysllwyd) reported 20 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  Hatter (@hatterscrypto) reported 20 minutes ago

  @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

• 
  elizabeth Brown (@Elizabethjagb) reported 20 minutes ago

  @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working