Barclays status: access issues and outage reports

Problems in the last 24 hours in Haslington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Haslington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Haslington, England

Latest outage, problems and issue reports in Haslington and nearby locations:

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 37 seconds ago from Haslington, England

  @Barclays @BarclaysUK Your App hasn't been working since yesterday and I need to make a transfer. What can I do.

• 
  Richard Morrell (@Aliwack1) reported 55 minutes ago from Holmes Chapel, England

  @BarclaysUK Holmes Chapel branch..why do you treat your staff and customers so badly ....down now to 1 cashier on a regular basis and half an hour wait...

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie F (@Felion84) reported 10 minutes ago

  4 months since my Barclays account got closed (my error) and still haven’t been able to reopen an account. It’s such a shame @BarclaysUK because prior to this the customer service was always great!

• 
  Andy Drysdale (@andysdrysdale) reported 11 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 13 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Alli Scott (@scottalli11) reported 17 minutes ago

  Yet again another disgusting show of customer service from @Barclays @BarclaysUK No compassion or common sense in dealing with people with disabilities… resulting in them and carer leaving branch in tears 😡 and this is AFTER complaints dept got involved. Time for ombudsman

• 
  Warren Peters (@wizza_wozza) reported 20 minutes ago

  Hi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail

• 
  ANDREW HENDERSON (@AHende1006) reported 20 minutes ago

  @BarclaysUK trying to access an account but it has vanished. Message feature not working online and regular phone lines do not work at weekends. Disappointing service

• 
  SoftwareLife (@Mindfulness2050) reported 23 minutes ago

  @BarclaysUK @HomeOfCricket Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Thunder (@cider_mad) reported 26 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

• 
  David Frier-Murillo (@dfriermurillo) reported 29 minutes ago

  @BarclaysUK I paid £149 to Currys plc by mistake last year and I want my money back. What should I do? I need your help and support.

• 
  just me (@BluesnJazzxx) reported 29 minutes ago

  So Barclays Bank has gone from our high street. Nearest one is now MK which is 30 mins away. I have a new phone and no access to the app therefore no access to any money @BarclaysUK