Barclays status: access issues and outage reports

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Widnes, England

Latest outage, problems and issue reports in Widnes and nearby locations:

• 
  tracie-a (@Tracie_a) reported 11 minutes ago from Birkenhead, England

  @BarclaysUK please can you advise if you have a problem with the Barclays app at the moment?

• 
  Vincent Cassidy (@Cassid20Vincent) reported 28 minutes ago from Liverpool, England

  @BarclaysUK more world 🌎 specialists in cash that's the problem it needs shouting from the rooftops 95 percent of world money is honest other 5 doesn't register that's why it's all protected under private and confidential duh 🙄 who knew

• 
  Paul (@Paul19RedTitles) reported 31 minutes ago from Liverpool, England

  @BarclaysUK Hi, can someone tell me how I delete payee’s on the app, or do I need to sign in online to do so? I’ve tried searching and get told “Pay & Transfer>Manage & Track>Manage Saved Payee List. The only matching option I have is Pay & Transfer?

• 
  Lynne Baines (@LynneBaines2) reported 33 minutes ago from Haydock, England

  @davidebaines @BarclaysUK Terrible indeed.

• 
  Paul Smith ✋ (@smiggerpaul) reported 46 minutes ago from Seaforth, England

  As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 5 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Kristopher Boulton (@Kris_Boulton) reported 6 minutes ago

  @BarclaysUK about five years ago I was in a group looking at FinTech as a case study. The presenter noted how effective @monzo had been in pulling him personally into more and more of their services. Salary was the last thing he was still using his traditional bank for, and he was convinced that one day Monzo would make him feel comfortable putting that into their account, and he would fully leave his traditional bank. Following the most inept attempt at customer service, this might be the time to follow in his footsteps: close the account I've had with Barclays since they got me with the free whatever at university freshers week, and commit fully to Monzo. One increasingly wonders how the traditional high street banks expect to survive.

• 
  Sabs (@sabs0297) reported 8 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 10 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  Andy Lowe ◣ ◢ 🇬🇧 (@MrAndyLowe) reported 10 minutes ago

  @BarclaysUK Hi Barclays, just to advise that the 'Future Payments' function, accessed via the Pay and transfer > Managed scheduled payments menu on Online Banking appears not to be working at the moment. The link seems to be broken.

• 
  Marc A. Young (@MarcAYoung) reported 11 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Steve (@Wakey1234) reported 13 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  Amr Fathy (@engramrfathy) reported 18 minutes ago

  @BarclaysUK I am facing a significant issue with my business card and the mobile banking doesn't accept calls from Saudi based call carriers,

• 
  TJ (@teejwxm) reported 20 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Edward Boggis (@BoggisEdward) reported 20 minutes ago

  Not sure why @BarclaysUKHelp @BarclaysUK removed my phone number from their system so now I cannot access my online account which I've done for the last 4 years or more ....has this happened to anyone else?