Barclays status: access issues and outage reports

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Waterbeach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

• 
  James Nadin (@jamesnadin) reported 21 minutes ago from Cambridgeshire, England

  . @BarclaysUK Just went to your Cambridge branch to open an ISA that your website states can only be done in branch and was turned away and told not come back until 2023 when they might be able to help. Is this how you normally treat potential customers?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1618cc™/3 (@RomeoXrayBravo) reported 4 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  Tom Leaman (@tomleaman53) reported 4 minutes ago

  @BarclaysUK help please

• 
  Andrew sutherland (@AndrewS5724) reported 5 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.

• 
  What is it the braids (@MavyMave) reported 13 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  b (@manicbandito) reported 16 minutes ago

  imagine @BarclaysUK block all payment approvals when bts tickets go on sale, coincidence i think not

• 
  Mister Polly (@AlgernonSea) reported 17 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  g (@Reaver) reported 19 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  Matt (@thenewMH) reported 19 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK

• 
  Vaishnavi Iyengar (@Vaishiyengarr) reported 21 minutes ago

  @BarclaysUK Hello Can the customer connect with over the DM . Need help on Barclays UK account unable to reach the customer care . Do I have any email address to reach ?Thanks