Barclays status: access issues and outage reports

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Waterbeach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

• 
  James Nadin (@jamesnadin) reported 51 minutes ago from Cambridgeshire, England

  . @BarclaysUK Just went to your Cambridge branch to open an ISA that your website states can only be done in branch and was turned away and told not come back until 2023 when they might be able to help. Is this how you normally treat potential customers?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malcolm Bebb (@BebbMalcolm) reported 3 minutes ago

  @StuartMaggs @BarclaysUK Since we still had a working bank card, we moved all the money out - it was only a few hundred quid - in cash and opened an account with a different bank. For all I know the Santander bank is still sending stuff to the wrong address.

• 
  M (@KlaxonDelight) reported 4 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Andrew Kinsella (@AndrewK25456644) reported 4 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 6 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  ainsley hendrickson (@ainsleyhendric2) reported 8 minutes ago

  @BarclaysUK why is your app not working AGAIN !!!!

• 
  Top Gnu (@TopGnu) reported 10 minutes ago

  @BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.

• 
  Monique Schramm (@MoniqueSchramm) reported 11 minutes ago

  @DamonMinchella @BarclaysUK Would you believe me? When I first came to London, I didn't have a credit card..it was quite an adventure! I would support that immediately I'm not a customer there and never will be. Good Luck for the Coming Concert! I wish I could come! What you accomplish on stage is gigantic!

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 11 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Mac10 (@ManchesterMac10) reported 14 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?

• 
  BINGE GOD📺👀 (@midorinokenja) reported 23 minutes ago

  Anyone else’s @BarclaysUK app been complete dog **** the last couple months? Constant ******* glitches, stupid messages about jail broken phones even when your phone isn’t jail-broken? I cannot ******* stand it, recommend a better bank cause in all ears