Is Barclays down in Thatcham, England?

Problems in the last 24 hours in Thatcham, England

Barclays signals over the past 24 hours, with local activity from Thatcham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cyma naseem (@cymanaseem) reported 3 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 4 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Monte Has Spoken - Tim Beaumont (@montehasspoken) reported 4 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp since last update Android app is horrific, crashes all the time, on opening, login, transfers, using the pinsentry everything crashes. Please fix or disable the pinpad requirement from transfers as I cannot use my bank account for what I need

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 9 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  Conor Davis (@conord1994) reported 12 minutes ago

  @BarclaysUK how do I access live chat? Says unavailable

• 
  Dr Andy Hershon (@andyhersh) reported 14 minutes ago

  @AllTheTimeRef @BarclaysUK I got a similar call. WASN’T Barclays but a scammer pretending to be. Barclays fraud team superb in the help they eventually gave me.

• 
  TJ (@teejwxm) reported 16 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  The tablet (@247SecurityManc) reported 17 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  Tim Lewis @Stoneham Press (@StonehamPress) reported 17 minutes ago

  @BarclaysUK - There are many things that are good about your online service but the way it seems to forget the people I’ve recently paid is extremely annoying.

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 18 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!