Barclays status: access issues and outage reports

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richie Austin Comedy Magician (@RichieSAustin) reported 5 minutes ago

  @BarclaysUK @Barclaycard why can i view my business card on the barclays app called barclaycard business and Barclays who are 0 help both saying its nothing to do with them ?

• 
  SpiritRetro (@ShinzuiRetro) reported 6 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 7 minutes ago

  @BarclaysUK Trying to set up an online account for a friend, keep getting error 1089 - which states there is no mobile phone on the account. NO ****, the person doesn't own a mobile phone, so can't set up a password they'll never use, as they want pin device you never sent.

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 12 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Greg Miles (@itsgregmiles) reported 12 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  Emily Farndon (@EmilyFarndon80) reported 13 minutes ago

  @BarclaysUK what the helk is going on now? Why is banking DOWN YET AGAIN? My balance is showing as Nil yet I know there is money available, I will be looking for a new bank as from today!

• 
  Wizz (@Wizz57058652) reported 15 minutes ago

  @BarclaysUK @BarclaysUKHelp How has it been a year and the message us in the Barclays app still isn't working??? ALWAYS says maintenance. 1 YEAR!!!!!!!!

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 17 minutes ago

  Hey @BarclaysUK your chat service in app absolutely stinks as does most of your app. Little option to input anything anywhere it’s literally just non applicable options to select or call - something I struggle with.

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 18 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 20 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this