Barclays outage reports in Thatcham, England

Problems in the last 24 hours in Thatcham, England

Barclays signals over the past 24 hours, with local activity from Thatcham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gina (@BlondeTalksSkin) reported 15 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  Hans (@ChinaSurfer1970) reported 17 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  derek monroe (@derekmonroe16) reported 20 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Greg Miles (@itsgregmiles) reported 21 minutes ago

  @BarclaysUK I think your app is down, its logged me out and is just asking me to create a mobile passcode on repeat

• 
  TJ (@teejwxm) reported 21 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 24 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Steve (@Wakey1234) reported 26 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.

• 
  D.A (@DAMLVC) reported 26 minutes ago

  @Barclays @BarclaysUK what is going on with your Barclays app. Every single day it’s impossible for me to login from the first time. Have to wait for it load, move to a different location and It doesn’t load properly, and constantly lagging. It’s becoming very frustrating.

• 
  Andy Watt (@Andy_Watt) reported 27 minutes ago

  Be warned if planning to switch to @BarclaysUK. They will not give you access to your money 'for up to 4 days', don't generate a card automatically (I needed to request one from CS), don't allow you to log into your account online (need pin sentry which is unavailable).

• 
  Andrew sutherland (@AndrewS5724) reported 27 minutes ago

  WARNING: The @BarclaysUK Travel Pack is not fit for purpose. I'm currently stranded abroad in a legal emergency and the "Emergency Assistance" is non-existent. Paid for a service that leaves you vulnerable when you need it most. Avoid at all costs.