Barclays status: access issues and outage reports

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 26 minutes ago from Haslington, England

  @Barclays @BarclaysUK Your App hasn't been working since yesterday and I need to make a transfer. What can I do.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@Wakey1234) reported 4 minutes ago

  @BarclaysUK Your service is the worst I have ever seen in my lifetime. Your advisors talk but don't do anything. Do any of your systems actually work. You are a disgrace to the Banking Industry and Humanity. I hope you go under. Hang your head in shame.

• 
  Lisa B (@TheBowers78) reported 6 minutes ago

  @Barclays @BarclaysUK I neeeeeeed your help! I have an account with you but I can't remember any of my details as I'm literally just paying my card off & not using it. What do I do?? I want to pay more off but can't... help an old gal out

• 
  Sabs (@sabs0297) reported 8 minutes ago

  @BarclaysUKHelp @BarclaysUK It’s taken a month to review my account and confirm if i’m approved for a credit card.Been a customer for 15 years! Might be a good time to change.Very disappointed with your lead time and updates. If declined,please just tell me. Wouldn’t recommend!

• 
  Shashwat Khandelwal (@shashwat1198) reported 9 minutes ago

  @BarclaysUK I mean I thought banks want new customers and not the other way around where I am begging them to help me.

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 9 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  Shashwat Khandelwal (@shashwat1198) reported 10 minutes ago

  @BarclaysUK In the last visit I felt the whole process was very disrespectful for me. They are respecting their internal processes more than their potential customer (which makes no sense to me).

• 
  Guy Williams (@Piglet0080) reported 10 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  Steve (@Wakey1234) reported 16 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 18 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  scott hilton (@scottyh1lts) reported 19 minutes ago

  @Barclays @BarclaysUK @BarclaysUKHelp unresolved payments dispute still ongoing after 14 months. Lack of compassion and support from Barclays is beyond unacceptable