Barclays status: access issues and outage reports

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• 
  Julie Ann Mulvey (@JulieAnnMulvey) reported 5 minutes ago from Haslington, England

  @Barclays @BarclaysUK Your App hasn't been working since yesterday and I need to make a transfer. What can I do.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 11 minutes ago

  @BarclaysUK out of all the recent financial cumponess I've dealt with just simple answers - Barkley is the worst, but in fairness. Not a hard question yet no help!!!

• 
  Hans (@ChinaSurfer1970) reported 14 minutes ago

  @BarclaysUK hello. My account was closed and I need an Ivan number to claim back my frozen assets, but South Africa (my bank acct) does not use IBAN, and I have to complete this field on the form. I am stuck and need my money. Please help.

• 
  The tablet (@247SecurityManc) reported 14 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 15 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  a. 🪩 (@luvvvthat) reported 16 minutes ago

  @BarclaysUK I am trying to complete set up for my Apple TV (blue rewards) but the app isn't working. Can you help with this, at all?

• 
  Simon Richardson (@SimonRi80242022) reported 17 minutes ago

  @Dpd_hub_uk - @BarclaysUK Please do not use DPD for the delivery of any Tech Insurance kit. (I will be cancelling all the Barclays Techpack insurance due to the service from DPD) They basically don't ever deliver anything and then just lie and state it could not be delivered.

• 
  TJ (@teejwxm) reported 17 minutes ago

  Can someone please help @BarclaysUK? I’m unable to access my credit card account.

• 
  Aidan Graham (@AidLadd) reported 18 minutes ago

  @Wibblewobbleyum @BarclaysUK @Barclays Don’t help him guys he’s a homophobe homophobehomophobehomophobe

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 25 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  Mac10 (@ManchesterMac10) reported 25 minutes ago

  @Barclays @BarclaysUK You’ve frozen £10k in my accounts My wife can’t get to work tomorrow, direct debits are about to fail & we’ve got no money for shopping WTF are you doing ?