Barclays status: access issues and outage reports

Problems in the last 24 hours in Southport, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

• 
  Tom (@itstomwoo) reported 44 minutes ago from Longton, England

  @BarclaysUK 👋 how can I get an activation code for the app (new customer) just wanted to get all setup. No card or pins yet

• 
  Tony Raynor (@Tony_Raynor) reported 46 minutes ago from Saint Annes on the Sea, England

  You write to me from Mortgage Support Team @BarclaysUK but don’t provide an email address. You took 15 minutes to answer the phone but when the call dropped you don’t ring back. You ring me if you want to speak

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicki Schu (@NickiSchu) reported 3 minutes ago

  @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

• 
  The tablet (@247SecurityManc) reported 4 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.

• 
  Little Mill Hennessy (@littlemillhen) reported 7 minutes ago

  @BarclaysUK I want to close my account, I have a credit card with £0 balance. Your phone lines are only Mon-Fri and the app help section literally has not worked for weeks. Incredibly frustrating

• 
  Tee (@nocturnallamb) reported 7 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 8 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  Christine (@cuttstweeted) reported 11 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  Lewis Brown (@LewisBrown1993) reported 12 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic47) reported 12 minutes ago

  If you bank with @BarclaysUK then I suggest like me you consider moving your money somewhere else. I’ve been trying to get a problem sorted out now for nearly three days and guess what? Not resolved yet

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 12 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Muhammad Rohail (@m_rohail16) reported 22 minutes ago

  @BarclaysUK Been a Barclays customer ever since I came to London but now a payment of over £10,000 is stuck somewhere between the sender bank and Barclays for OVER A MONTH now and Barclays cannot give me any written evidence??? Are you SERIOUS?!