Barclays status: access issues and outage reports
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Full Outage Map
- Barclays generated 0 outage signals in the last 24 hours around South Benfleet, including 0 direct reports.
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Problems in the last 24 hours in South Benfleet, England
The chart below shows the number of Barclays reports we have received in the last 24 hours from users in South Benfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Barclays Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Jackson® Official (@thefunkymonki) reported@DragonPassInt @BarclaysUK Opened Travel plus pack 5 months ago and still no membership set up. Had £90 compensation after over 20 calls but still no membership or lounge access. Why am I sorting out all your admin?
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Muhammad Rohail (@m_rohail16) reported@BarclaysUK Been a Barclays customer ever since I came to London but now a payment of over £10,000 is stuck somewhere between the sender bank and Barclays for OVER A MONTH now and Barclays cannot give me any written evidence??? Are you SERIOUS?!
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Steve (@Wakey1234) reported@BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.
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2SpikyHairedWweFans (@2spikywwefans) reportedHey **** banking company @BarclaysUK seeing as your company just leaks people information online don't you think you should reply to this or something
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Lisa Smith (@la_smith101) reported@BarclaysUK please can you provide an email address to send a bank statement to regarding some shares. My father in law spoke to someone but took the email address down wrong. For smart investor. Thanks
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Luke (@LukePe46) reported@BarclaysUK Ive been a customer for 2 weeks, try paying my bills at the end of the month and you've blocked my card twice!! Your automated fraud system is ridiculous! You have caused to much stress resulting in loosing me as a customer. Absolutely pathetic.
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mark brimblecombe (@markbrimblecom1) reported@Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.
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Natalie F (@Felion84) reportedHi @BarclaysUK @BarclaysUKHelp your website says chat is working but chat through the app says it’s not working and I can be connected. When will it be available please?
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Mason Dixon Autistic (@MasonDAutistic) reported@BarclaysUK I no longer wish to be a customer