Barclays status: access issues and outage reports
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Full Outage Map
- Barclays generated 0 outage signals in the last 24 hours around Southend-on-Sea, including 0 direct reports.
Barclays plc is a British multinational investment bank and financial services company, headquartered in London, England. Barclays is organized into four core businesses: personal banking, corporate banking, wealth management, and investment management.
Problems in the last 24 hours in Southend-on-Sea, England
The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Barclays Issues Reports Near Southend-on-Sea, England
Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK I have issues with my debit card again & again there is no one to speak to as your chat is automated. This is 3rd attempt at getting this resolved! The customer service is extremely poor
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK trying to find out where my new card is, can’t report it lost on the app, can’t get through in the phones. Poor service
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK now on customer service line & saying 40 min wait to be answered. This is appalling
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Martin Youldon (@martin_youldon) reported from Southend-on-Sea, England@BarclaysUK Trying to speak to someone in your customer service team, tells me to go to app, go to the app just sends me to the main menu
Barclays Issues Reports
Latest outage, problems and issue reports in social media:
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Warren Peters (@wizza_wozza) reportedHi @BarclaysUKHelp, @BarclaysUK, is there an issue with your services today, chat really hopeless and all calls being directed to automated services? #CustServiceFail
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Phillip Garrett (@phillgar1) reported@tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.
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lukey1 (@lukey_hunt123) reported@BarclaysUK your service is absolutely appalling, you are driving my company bankrupt, how can you hold my money for “fraud” when HMRC released it! Joke! To add to the pain all the fraud staff seem to be on annual leave at the same time! Poor Reigate branch must be sick of us!
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lady speaker of inconvenient truths (@Ladyspeakerzoe) reported@BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this
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Patrick Crozier (@patrickcrozier) reported@RobFisher @BarclaysUK Same problem with Lloyds. It was quite important.
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M (@KlaxonDelight) reportedAfter 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.
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The Cummins Accountability Project 🌎 (@tcumminsap) reportedI honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.
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Stop_talking_bubbles (@bubbletalkz) reported@PSCupdates @Barclays @BarclaysUK - closed my account a while back and moved all my savings. Why ? People with humanity don’t support genocide. Everyone close your accounts ! Stay away from them.
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J (@Justin187421) reported@BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had
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Chris (@CN_Edwards) reported@BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!