Barclays status: access issues and outage reports

Problems in the last 24 hours in Snodland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Snodland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

• 
  Darren Cotta (@DarrenCotta1) reported 31 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

• 
  Doyle (@droopdoggbaby) reported 59 minutes ago from Sutton at Hone, England

  AARRGGHHHH *******!! I DONT WANT U TO TELL ME MY BALANCE I WANNA SPEAK TO SOMEONE FFS!!!! @Barclays @BarclaysUK @BarclaysUKHelp

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@HitchinSquare) reported 11 minutes ago

  @BarclaysUKHelp @BarclaysUK - Why is your Fraud team so slow and unable to help with anything? Raised a fraud transaction on the Barclays card & it has been 3 weeks & there has not been a single reply. Why so CRAP service? Are you taking the FRAUD seriously or is it a waste of tm

• 
  M (@M0000000000004) reported 11 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 14 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  M (@KlaxonDelight) reported 14 minutes ago

  After 70 years of banking with @BarclaysUK my elderly mum is moving her banking elsewhere. She’s fed up being in floods of tears trying to make telephone banking work. As a bank you are a disgrace. I don’t believe you are much worse than the other showers of **** but here we are.

• 
  Shez (@Shez14785528) reported 17 minutes ago

  @BarclaysUK please can someone contact me urgently, my mobile app has been block and cannot access my account. I am in India and tried to make a bank transfer and it got blocked , thank you

• 
  Mike Woods MCIAT (@mikewoodsprpty) reported 18 minutes ago

  Anybody else had to wait on @BarclaysUK @Barclays to release a charge on a property? Loan paid off 2 yrs ago! Been nearly 1 week since contacting them to get any positive response! Refinancing being delayed causing cash flow issues !!

• 
  Maïwenn (@maiwennlemouee) reported 19 minutes ago

  @BarclaysUK please can you help me cancel a card? I can't cancel it online as it's for an extra cardholder. Your telephone number isn't working

• 
  Steve (@Wakey1234) reported 19 minutes ago

  @BarclaysUK I can't deal with your level of incompetence this morning. You are the most disjointed unhelpful short sighted useless so called Bank I've ever seen in my life. I hope you are shut down. Pathetic organisation.

• 
  cyma naseem (@cymanaseem) reported 20 minutes ago

  @Barclays what’s Going on with your app chat service, it’s frustrating. What’s the point if one cannot use it when needed.@BarclaysUKHelp @BarclaysUK

• 
  Zoe Harrison (@zcherrybaby) reported 21 minutes ago

  @BarclaysUK disappointed that you have removed my overdraft after being a customer for over 30 years, I very rarely use it, I know you sent me a letter but I don’t think your actions are justified in reducing it to £0