Barclays status: access issues and outage reports

Problems in the last 24 hours in Snodland, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Snodland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Snodland, England

Latest outage, problems and issue reports in Snodland and nearby locations:

• 
  Doyle (@droopdoggbaby) reported 24 minutes ago from Sutton at Hone, England

  AARRGGHHHH *******!! I DONT WANT U TO TELL ME MY BALANCE I WANNA SPEAK TO SOMEONE FFS!!!! @Barclays @BarclaysUK @BarclaysUKHelp

• 
  Darren Cotta (@DarrenCotta1) reported 41 minutes ago from Maidstone, England

  @BarclaysUK Cannot access my bank app, have to now provide photo id, take pictures and now I'm told We'll get back to you later? What's all this about? 💩

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thunder (@cider_mad) reported 4 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

• 
  gillian mary (@gillianwyatt601) reported 8 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  Nicki Schu (@NickiSchu) reported 9 minutes ago

  @BarclaysUK Never experienced worse service. If you are an expat considering opening a UK bank account STAY AWAY. They will close your account, take your money, and make it impossible to get it back. This is even after visiting a UK branch in person.

• 
  Andrhu (@ALivMusico) reported 18 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 18 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  MotoGP Tipster (@MotoGPTipster) reported 19 minutes ago

  @BarclaysUK @Thetruth_1971 Always affects me. What a joke, can’t get past T&C screen. Sort it out ASAP please and can’t access account

• 
  Jordan (@JJMullineux) reported 20 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  Gareth Maver (@gdmaver) reported 27 minutes ago

  @BarclaysUK I received an email stating that I can access the new Barclays cashback rewards. However when I try access it on the app, I don’t see a ‘Products’ section? Please can you advise how I sign up again (I was using rewards previously before the update)

• 
  Andrew Kinsella (@AndrewK25456644) reported 28 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Karl Jeffries (@JeffriesKa42983) reported 29 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking